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What Are SERVPRO’s Vendor Qualification Compliance and Professionalism Requirements?

2/23/2021 (Permalink)

Business Communication Connection People Concept Did you know that we are a Preferred Vendor for many insurance companies.

When a disaster happens in Costa Mesa, CA, a fast and effective response is needed to both prevent further damage and complete the restoration at a reasonable price. However, there are plenty of shady contractors eagerly waiting for an opportunity to cheat customers and insurance companies. It can be difficult for an insurance agent to know who to recommend.
That’s where the Preferred Vendor program comes in. To be part of the program, a company must meet certain stringent requirements – and to be a SERVPRO franchise, they need to go even further. No other company vets its franchisees as thoroughly.

What Is the Preferred Vendor Program?

Major insurance companies have agreed on several criteria that every restoration company they use must meet. These include:

  • Repairs are performed for a set price – no hidden fees.
  • Repairs must be completed to exact standards and specifications.
  • Repairs must be performed by qualified professionals.

To be part of the program, each franchisee must apply to the central Quality Assurance Department and prove they meet the requirements. Once approved, you’ll be able to trust their results and know in advance how much restoration will cost. It’s an insurance agent’s guarantee of a satisfied client and a less stressful experience.

What Does SERVPRO Require?
Each franchisee must apply for Preferred Vendor approval. However, most will be approved, since they already meet SERVPRO’s 21 specific guidelines to receive insurance client referrals, including background checks, IICRC certification and proof of the proper equipment.
The local company will hold a 15-day training session for its employees and managers, followed by their technicians attending water and fire damage certification classes. Continuing education is also expected of each local franchise.

Why Is This Important?
Under the Fairs Claims Settlement Practices Regulations, if an insurance agent recommends a restorer, they’re effectively guaranteeing the work done. When your company can be held liable, be absolutely sure you’re working with an established business!
The Preferred Vendor program is designed to keep prices reasonable and ensure quality compliance. It’s an agent’s best friend when disaster strikes.

3 Reasons You Need Business Insurance

2/11/2021 (Permalink)

Business insurance application form on a desk, the hand of a person holding a pen. It is a good idea to purchase insurance if you don’t already have it.

Why You Need Business Insurance

If you own a business in Fairview Park, CA, then you likely already have some kind of business insurance. If not, it is something that you should consider. This might just seem like an extra expense, but water damage happens often and insurance helps keep you ready for an emergency. The following are a few reasons why you need business insurance.

1. Damage From Water is Common
It is easy to stay in the mindset that bad things probably won’t happen to you, but when it comes to this kind of damage, this is simply not true. Leaks are very common, and even small ones can damage your building and contribute to mold growth. Severe storms and broken pipes can cause serious issues as well, particularly if they result in a flooded building.

2. Restoration Can Be Expensive
Depending on how severe the damage is, you could be dealing with an extensive restoration process. An emergency restoration company will need to perform water damage remediation which involves several steps, from removing excess water from the building to making repairs and replacing damaged materials. If you do not have insurance, your business will need to pay for this on its own which can be pricey.

3. You Could Lose Work Hours
If you do need water cleanup and repairs, you won’t just be losing money paying for these services. You might not be able to use your building during this time, making it difficult or impossible for you to work as usual. This lost time can result in lost profits, but insurance can help make up for this.
Because water damage is something that happens at some point in most commercial buildings, it is a good idea to purchase insurance if you don’t already have it. It can keep you from losing money as a result of restoration expenses as well as time spent out of work. It is a great way to keep your business prepared for unexpected emergencies.

Important Issues With Mold Insurance Claims

2/2/2021 (Permalink)

Mold growth inside a wall Mold inside your walls may cause a lot of issues

Important Issues With Mold Insurance Claims

Business owners and managers need to keep a close eye on their commercial insurance coverage. It is an ongoing battle to make sure the policy covers what it should and that premiums are not too high. To accomplish this, those in a position of authority should look at their policies at least once a year, especially in regard to gaps in coverage and to dangerous exposures to lawsuits. Mold insurance claims can be an area that requires constant monitoring. The insurance provider should be able to recommend coverage that makes sense in this regard. Some companies might need more coverage than others when it comes to mold issues.


Liability
A commercial property in Wimbledon Village, CA, that has mold could be sued for liability, especially if employees or clients suffer any health issues as a result of a fungal outbreak. While there are many gray areas related to mold insurance claims, it is a serious issue for a company. The following business models are at a higher risk for liability lawsuits as a result of a mold claim:

  • Apartment complexes
  • Office buildings
  • Leased buildings
  • Multi-unit properties


Managers should always take mold issues seriously. Failure to act swiftly and responsibly could lead to an adverse judgment in a liability case.


Property Damage
Because a mold outbreak can cause significant property damage, mold remediation should start as soon as possible. A local mold mitigation team can arrive at a property quickly and recommend the best course of action. This is often the surest way to avoid lawsuits. It is also an excellent way to minimize damages as a result of a mold outbreak. Technicians can perform a variety of vital actions, including testing, containment, removal and restoration. In certain cases, commercial insurance does cover the cost of cleanup and repair for mold mitigation services. Business owners should learn as much as possible about minimizing mold insurance claims.

Prepare for Canceled Flights With These 3 Tips

1/14/2021 (Permalink)

Flight information on an airport showing cancelled flights because of a thunderstorm, vector A canceled flight is a major setback to your day

Tips to Reduce the Chances of a Canceled Flight

A canceled flight is a major setback to your day. Whether you had business outside of South Coast Metro, CA, or simply wanted to go on vacation, it wastes your time and disrupts your plans. Cancellation causes such as maintenance issues or stormy weather are unavoidable, but you can plan around them. 

1. Take an Early Flight
Performing activities in the morning make your day more flexible, and airplane flights are no exception. If an unexpected development disrupts your agenda, you will find more alternative flights and other solutions during the day since most airports slow down activities at night. You are also more likely to reach your destination on time. Finally, if the next available flight is not until tomorrow, you will have time to research storm tips, make plans, and find overnight accommodations.

2. Avoid Layovers
There is a greater chance of a canceled flight if it makes multiple stops at different locations before arriving at your desired destination. These stops, known as layovers or connections, increase the travel time and place you in multiple locations with varying climates. These factors can boost the possibility of cancelation. The best way to prevent unexpected incidents is to book a nonstop flight. You will have a straightforward and fast trip with fewer risks.

3. Keep Information Close
Cancellations are sometimes inevitable and you will need to adapt to the ongoing situation. Keep travel-related information alongside other vital contacts such as emergency response, insurance, and storm damage remediation. Write it down in a notecard and store it in your wallet or type it in your smartphone and save it. You will save some time depending on the situation. For instance, if the flight is canceled, you can call the airline and plan another trip directly instead of joining a long line.
While receiving the news of a canceled flight is an unpleasant experience, you can work your way around it. Consider this advice and plan accordingly to reduce any inconvenience.

3 Signs That Your House Has a Sewage Problem

12/30/2020 (Permalink)

Toilet overflow If you have a toilet overflow you may need to plan for sewage cleaning

What Can This Mean?

Everything has been fine until one day, you notice that the toilet overflowed while you were in the shower. This is odd, so you clean up the water, plunge the toilet, and move on. Except that it happens again the next day. What could this mean? It likely means that you have a problem with your sewer line in Fairgrounds, CA. Any time a sewer pipe becomes blocked, water that should flow through the pipes has to find a different way out. Here are three signs that you might have a sewer problem.


1. Water Overflow
If there is a toilet overflow while you shower or water oozes up from a floor drain or the sink when you run water somewhere else, you likely need to plan for a sewage cleaning. A plumbing tool referred to as a "snake" makes it possible for you to try and unclog a clogged pipe yourself. You can run the snake through the toilet or through the drain cleanout, but if you still haven't solved the problem, it's time to call a plumber.


2. Drainage Problems
Another sign that you need a sewage cleaning is that your drains drain slowly. If you end up with ankle-deep water while you shower or brushing your teeth makes it look like you pulled the sink plug, you might have a problem with your sewer line. Additionally, if your sewer line is stressed, it could mean that other leaks occur to compensate the increased pressure. If you find a leak, call a local water damage repair company to come and assess the problem.


3. Foundation Cracks
A sign of a more significant problem would be new cracks in the foundation of your house or along a walkway or driveway. This is not the type of problem that can be solved with the snake; call a professional immediately as this is a sign of more significant damage to your sewer line.
DIY sewage cleaning efforts should be used judiciously. If you aren't sure about the extent of the problem, it is always wisest to call a professional for help.

How Do You Estimate Fire Damage?

12/30/2020 (Permalink)

Warehouse Fire Inside Commercial fire in Bristol,CA

When a fire breaks out at your place of business in Bristol, CA, your top priority is safety. Once you know everyone is out, then what? If you are a business owner who is dealing with a commercial fire, you may wonder what your next steps should be. First things first: Call your insurance company. Before you move or clean anything, an insurance adjuster will want to know how much damage there is. Rearranging merchandise or equipment can interfere with the estimate. A professional fire restoration company can simplify the process. In addition to wanting photos of the property, the adjuster will ask:

What Kind of Damage Is It?

Fires can cause significant damage to a building. Some of the most common types of problems after a commercial fire include:

  • Fire Damage
  • Water Damage
  • Smoke and Soot Damage
  • Chemical Damage


Whether your business needs structural repairs, sprinkler cleanup or ozone treatment will depend on what exactly happened. Fire and smoke often destroy the structure of a building while extinguishing systems can soak carpets and walls. In addition, fire extinguishers can also leave chemical residue that can contaminate the environment.


What Is The Extent of the Damage?
Next, the insurance adjuster will want to know how bad the damage is. If the fire only impacted a small part of your store or restaurant, you can expect restoration costs to be much lower than if you experienced total losses. When looking at the extent of the damage, time is of the essence. The longer you wait to estimate fire damage, the worse things can become. For example, if you used significant amounts of water to put out the flames, water damages may soon overshadow your burnt wall problem.
To provide your insurance company with an accurate estimate of damages after a commercial fire, there are several factors you need to look at. The biggest questions you need to answer involve the kind and extent of damages. Looking over everything in a timely manner can help make the whole situation easier.

Understanding Established Guidelines for Mold Damage

12/22/2020 (Permalink)

workers using protective gear while performing mold removal services Mold removal service in Mesa Verde, CA

Regardless of the type of business you run in Mesa Verde, CA, there are some things that are best left to specialists, such as a CPA for taxes or an electrician for electrical upgrades. Along with established rules and guidelines for those types of services, there are also mold standards that mold remediation and restoration specialists adhere to help you have peace of mind.

Established Guidelines

Before jumping into a mold clean up plan, there are set loss levels that may require different processes and safety precautions for damage identification, removal, and mitigation.

Small Isolated – Area affected is under 10 square feet in a contained area. General PPE should be worn, such as a face mask and gloves. (10 sq. ft. or less) - e.g., ceiling tiles, small areas on walls. Workers in adjacent areas can stay on-site during cleanup.
Mid-Sized Isolated – Mold growth is contained within 30 square feet. Similar conditions apply to the first level.
Large Isolated – This might look like multiple wall panels, up to 100 square feet, having mold damage. For this amount, it is recommended for an experienced professional to handle the cleanup. Additional PPE and containment procedures will be needed, as well as significant material removal and restoration.
Extensive Contamination – Considered anything greater than 100 square feet, this level of damage will require complete containment and the removal of all people during the cleanup process. Respirators with HEPA filters and full-body disposable clothing will be worn by the technicians to adhere to mold standards.

Remediation Plan
Eradicating the black mold in your business is the top priority. The above levels will determine the extent of the remediation plan needed. Regardless of size, an expert will work to identify the source of the problem, remove damage, and restore the property to preloss condition. They will also work to ensure that the cause of the problem is addressed and fixed to ensure no future mold colonies are established.
Like with most things related to your business, you want things done right the first time. Trusting a professional that is certified on established mold standards helps make that happen.

Brief Introduction to the Basics of Commercial Sprinkler Flooding

12/22/2020 (Permalink)

Close-up of broken sprinkler in need of repair Broken sprinklers head can lead to flooding

Appearance is a major consideration for many businesses. Having well-groomed, attractive front lawns in front of commercial properties is not uncommon. To keep such an area in a manicured, uniform state often requires the use of sprinklers. However, sprinkler systems are vulnerable to damage and functional issues that can result in flooding. Such sprinkler flooding may lead to a need to consult a professional cleanup company in Westside, CA, to deal with the mess. It is important to perform proper irrigation maintenance to avoid this.

Possible Causes of Flooding

A sprinkler system may begin flooding due to numerous reasons including:

  • Broken sprinkler heads
  • Bad sprinkler system configuration
  • Forgetting to turn off a zone
  • Cracked or broken pipeline


Steps To Take if Flooding Is Occurring
There are some maintenance steps you should take when it comes to both sprinkler flooding and its prevention. The first action you should take is turning off the zone that is flooding from the main controls. If water does not cease inundating the saturated ground after this, there might be a valve problem. The next step is to turn off the supply for the whole system. After this, you should see if the water source is on or off the property. If it is on, you need to check each sprinkler head and the pipes.


Maintenance Tips for Preventing Flooding
While it is important to know how to handle an ongoing issue, the best plan is usually to prevent an incident from happening in the first place. Regularly inspecting the sprinkler heads, valves and pipes and checking them before turning the system on is a good preventative measure. So is adjusting the irrigation schedule based on the seasons. In the winter, you should do a winterization process that includes draining out water, putting hoses in storage and insulating pipes.
Sprinkler flooding can be anticipated and kept from happening through maintenance. It is important to do regular inspections and have a plan for dealing with it.

3 Candle Safety Tips

12/22/2020 (Permalink)

Oil diffuser There are plenty of candle alternatives that reduce or eliminate the risk of fire

Use These Tips To Safely And Properly Use Candles In Your Home

Candles can be a great, cozy addition to your home in College Park, CA. Candles have many benefits, including creating a relaxing ambiance and helping your home smell good. However, it's important to be safe while using candles to prevent a candle fire or other accident. Using a candle without proper care can quickly turn into an emergency. Be sure to use candles safely and properly to stop a preventable accident.


1. Do Not Keep Anything Flammable Near Candles
Flammable objects like curtains and loose papers can quickly create a fire emergency. If you are burning a candle, be sure to keep it away from anything that is capable of catching fire. Any liquids that are highly flammable should be kept completely clear of the candle, and you should create a plan for what to do if something does catch fire that includes calling the necessary emergency services and contacting a fire restoration company.


2. Don't Leave Candles Unattended
Leaving a candle unattended while you leave the house or even just the room can be an easy mistake to make, but it can quickly lead to a candle fire. Be sure to extinguish your candle when leaving it.
Additionally, if you have children or pets, be sure to keep them away from the candle and do not leave them unattended with the candle, either.


3. Try Candle Alternatives
There are plenty of candle alternatives that reduce or eliminate the risk of fire. For example, using battery-operated or electric candles can help eliminate the risk of a fire and smoke cleanup. If you like the scents of candles, try an essential oil diffuser or wax warmers. When you need a light source in case of a power outage, use a flashlight instead when possible.
A candle fire can spread quickly and create a fire emergency. 

Salvaging Mold Damaged Items

11/23/2020 (Permalink)

Moldy food If there is visible mold on your food it needs to be tossed

Mold spores only need moisture, warm temperatures and an organic food source to grow in your Downtown Costa Mesa, CA, home. Since organic materials are everywhere in a house, even a small leak can lead to the perfect environment for fungus to flourish. Although some items may not be salvageable, procuring the mold cleaning services of a mold damage and mitigation specialist may help you save more of your belongings.

What Should Be Tossed

When porous items have been immersed in water or have been close enough to unwanted water to start forming mold, many of them will need to be tossed. Items that should almost always be discarded if they have visible mold include:

  • Cardboard
  • Paper
  • Carpet padding
  • Stuffed animals
  • Mattresses
  • Food and food appliances

While some upholstered furnishings and sentimental documents or photo albums may be lost, it is important to talk to a professional before discarding them. They have many high-tech mold cleaning techniques that may be viable solutions.

What May Be Professionally Cleaned
When choosing the mold remediation services of a professional, you get experts who are trained to save as many of your belongings as possible. These methods include dry, wet, spray and wipe, foam, abrasive and immersion cleaning. These methods are often used on furniture, clothing, shoes, curtains and similar items. When it comes to more sensitive items, such as photo albums and important documents, the degree of damage and type of item will determine the restoration route, which includes air drying, dehumidification, freezer drying, vacuum freeze drying and vacuum thermal drying. Many of your electronic devices may also be restored. A specialized technician will inspect, clean and test them to ensure they safely work.
When faced with an unwanted fungus in your home, it is important to remember that although there may be some losses, professional mold cleaning services may be able to restore many of your cherished items.