Recent Water Damage Posts
Drain Cleaners and Pipes: What You Should Know
Clogged drain in a Wimbledon Village, CA home
Drain Cleaners and Pipes
Do you have a clogged drain in your Wimbledon Village, CA, home? If so, you are probably wondering if you should use drain cleaner to remedy the problem. Before you grab that bottle, here are a few things you should know about these cleaners and their safety when they come into contact with pipes.
1. Severely blocked drains can cause issues. If you try to use a cleaner on a drain that is completely clogged, you likely won't have good results from the application. Furthermore, if you are dealing with a greasy buildup, the cleaner will probably simply allow it to slide down, This could lead to a more deeply clogged drain that may require professional help to clean up. Use an organic solution if you are dealing with an unusual clog.
2. Cleaners are bad for old metal pipes. Older pipes tend to be weaker. Since they are softer and drain cleaner produces heat, using such a solution may damage or warp your metal piping. Avoid using chemical cleaner on older metal piping — opt for mechanical solutions, such as plungers, as an alternative.
3. Plastic pipes are delicate, too. If you have soft plastic pipes, the heat reaction caused by cleaners can cause the same warping and destruction that happens with aging metal pipework. If you plan on using such a solution on plastic pipes, consider using an eco-friendly, gentle formula or calling a professional.
4. You may need to call for sewage cleaning assistance. If your clogged drain has lasted too long and caused sewage buildup in your home, do not hesitate to contact residential water damage restoration specialists for cleanup help. Professionals can typically arrive on the scene quickly after an emergency, survey the issue and create a cleanup plan.
Don't try to resolve a complicated problem with drain cleaner alone. If you need help with your drain issues and do not know what to do, seek the aid of a plumbing professional who understands the pesky nature of drainage blocks.
How To Clean Up a Water Heater Leak
Turn off the water valve of your water heater
A leaking water heater can cause significant problems at a residence in Downtown Costa Mesa, CA. Here are the measures necessary to mitigate water damage.
Identify the Source
There are several reasons a water heater may leak. A quick inspection of the exterior may indicate one of the following issues:
- Corroded water tank
- Faulty drain valve
- Faulty temperature and pressure relief valve
- Leaky inlet and outlet connections
Even if you cannot identify the cause of a broken water heater, try to determine the source of the leak. Condensation may resemble a leak.
Turn Off the Power
Shut off a leaking water heater at the circuit breaker box or by turning off the gas dial or switch. Turn off the cold water shut-off valve located above or near the heater or the main water valve to your home. These measures can slow down a leak.
Drain the Tank
After the power and water are off, you can drain the tank to attempt a repair. There are several steps to remove water from a heater:
- Run hot water in a sink or tub
- Wait for remaining water in tank to cool
- Open the pressure relief valve
- Run a hose from the drainage spigot to a bucket
- Turn on the spigot
These steps can enable you to replace valves safely. If you do not want to drain the tank or attempt repairs yourself, contact a repair specialist or licensed plumber to work on a failed water heater.
Dry the Area
Limit water damage and the risk of mold growth by removing soaked carpets. Dry the floor and any walls exposed to the water. You may want to run a dehumidifier or use a desiccant such as silica gel. Ventilation will promote faster drying.
If a leak is extensive, contact water damage cleanup experts in Downtown Costa Mesa, CA. Specialists can use commercial-grade equipment to extract standing water and recommend the best approach for dealing with materials soaked by a leaking water heater.
Everything You Need To Know About Toilet Overflows
If you have sewage damage contact a sewage company in Costa Mesa,CA
3 Things You Should Do if You Have a Flooded Toilet
An overflowing toilet can be a disgusting mess. Still, flooded toilets in Costa Mesa, CA, homes are a common occurrence. If you have water where water is not supposed to be, you need to think about more than general sewer damage. Here are three things you should do if you have a flooded toilet.
1. Stop the Flood
Generally, the longer you have standing water, the greater damage you can expect. Often, the best way to stop toilet flooding is to reach for the plunger. As such, if you do not keep a plunger in your bathroom, you may be asking for trouble. On the other hand, if water is coming from the top of the tank, you must stop the flood there. Simply depress the flapper or turn off the water supply.
2. Remove Standing Water
Water has a way of destroying drywall, subfloor, tile and carpeting. If you have an overflow, you must immediately remove standing water. Also, be sure you completely dry out the area to help discourage mold growth. If you have extensive damage or notice mold, you may not want to do the job yourself, however. By contracting with a reputable mold-removal service, you rely on technicians who have the equipment and expertise to restore your bathroom to its pre-flood condition.
3. Contact a Sewage Company
If you have sewer damage, toilet overflows may be common. As pipes age, they can deteriorate. Even worse, tree roots and deep clogs can destroy your home’s plumbing system. Rather than constantly wondering about the health of your pipes, consider asking a plumber to evaluate the overall health of your system.
To get the most out of your bathroom, you need to have a functioning toilet. A toilet that constantly overflows doesn’t do you much good. By understanding overflowing toilets and sewer damage, you can develop a strategy for keeping your bathroom dry.
Is There a Good Time To Replace a Bathroom Supply Line?
During a bathroom renovation supply line damage can lead to a lot of water issues in your Costa Mesa,CA home
Have you noticed a leak in the bathroom of your Costa Mesa, CA, home? If supply line damage is to blame, you may need to replace the piping as soon as possible. Leaving this system damaged could result in a wide range of problems including the following:
- Low water pressure
- Bad odors
- Major leaks
In some cases, your residential water remediation professional may suggest replacing a supply line whether or not it is a good time for you. In other situations, you may be able to plan the replacement around your schedule and budget.
During a Bathroom Renovation
Has a bathroom leak left your washroom smelling musty? Do you need to upgrade outdated building materials? No matter why you want to do a bathroom renovation, this often serves as a great time to update a supply line. This is especially true if you are tearing out your toilet. This type of renovation can actually lead to supply line damage because the gasket can be harmed when removing the old fixture. Many contractors suggest replacing your supply line each time you renovate this space to ensure you aren't left with a bad seal.
A renovation is a good time to replace your line because you may already have access to the spaces needed for the replacement. If you wait until signs of a leak are evident, you may have to tear apart your recently renovated bathroom to get at the line.
Before the Warranty Expires
The warranty of your plumbing depends on the material it is made from. Most plastic lines are guaranteed for five to eight years while a steel braided line may have a lifetime warranty. A supply line leak can happen at any time, but it may be a good idea to replace your piping while within the window of your warranty if possible.
Supply line damage can lead to a lot of water issues in your Costa Mesa, CA, home. Finding a good time to replace this piping can save you money and frustration.
3 Things You Should Avoid After a Flood
HEPA vacuum on a water damage in a Costa Mesa, CA home
A broken pipe can send a surprising amount of water into your Costa Mesa, CA, home. You may want to address the situation as quickly as you can, but you need to make sure you're doing it in the best way possible. Ensure you don't make detrimental mistakes by avoiding the following situations.
1. Walking in Standing Water
When flooding affects your house, you may think you need to walk through the water to start the cleanup process. However, walking through the floods isn't always a good idea. The water may be electrified because of the power in your house, or it could be full of contaminants. It's best to turn off the power to the affected part of your home and wait for a professional instead of walking through the floods yourself.
2. Ignoring the Problem
Sometimes you may find water in the home at the worst possible time. While you may not have the time to address this issue, it is vital that you call in a residential water specialist as quickly as possible. If you ignore the problem for too long, you may end up making things worse. For example, clean water out of a broken supply line can start to degrade and gain contaminants in as little as 24 to 48 hours.
3. Stopping the Cleanup
You do want to rid your home of the water as quickly as you can, but you need to make sure you don't stop the cleanup process there. If you don't find the source of the water, your broken pipe may cause even more flooding in the future. Letting the experts do a thorough cleaning of your house right after the water damage is caused can make the process better for you. Getting a handle on humidity levels and cleaning furnishings reduces the chances of mold growth caused by the pipe burst.
A broken pipe does not have to derail your entire life. If you take the right steps after this water-related problem, you can easily get your home back to normal with the help of a cleanup crew.
3 Dos and Don’ts of Water Damage Cleanup
Flooding in your Costa Mesa, CA, home from a broken pipe or other water events can cause serious damage to your home and belongings.
Experiencing a flood in your Costa Mesa, CA, home can be stressful and frightening. From a broken pipe in your sewer system that cause toilets to overflow to torrential rainstorms that cause localized flooding in your neighborhood, floods may come from a variety of sources. If you are facing damage caused by floods, there are a few dos and do nots you may want to keep in mind, whether you are preparing to file an insurance claim or hire a water damage and flood cleanup service.
1. Do Not Wait To Contact Your Insurance Agent
One of the first steps you might want to take once your home floods is to call your insurance provider. Once your family members are evacuated from the home and in a safe area, contact your agent. Inform him or her of the flood and what you think the extent of the damage might be. Take photos if it is safe to do so and send them via email or an insurance app. This can result in a quicker payout and give you time to work out any issues you might encounter once the insurance claim is processed.
2. Do Call for Mitigation
As a homeowner, it is your duty to prevent further water damage happening once the flood occurs. This means doing all you can to prevent floods from spreading. Calling in a water damage and mitigation service can give you peace of mind that unaffected areas of your home remain untouched. Mitigation efforts may include the use of tarps and sealants for broken windows and doors and portable sump pumps to drain away water in the home.
3. Do Not Enter Flooded Rooms
If you have a broken pipe that caused a flood, you may want to retrieve important items from certain rooms. However, this could be dangerous, especially if electric cables and outlets are wet. Avoid going into any affected area until emergency crews tell you it is safe to do so.
Flooding in your Costa Mesa, CA, home from a broken pipe or other water events can cause serious damage to your home and belongings. However, taking the proper steps, from reporting the flood to your insurance agent to calling for help, can make this disaster a bit simpler to endure. For more information, visit http://www.SERVPROcostamesa.com/.
Faster to Your Costa Mesa Water Damage Emergency
Just one example of the hardworking SERVPRO of Costa Mesa crew helping at a business office water damage.
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Costa Mesa provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.
Faster To Any Size Disaster
Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Costa Mesa arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.
About SERVPRO of Costa Mesa
SERVPRO of Costa Mesa specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at the SERVPRO corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Meet the crew ready to help you at a moments notice here.
See our list of certifications and training here.
Water Damage Timeline
- Water quickly spreads throughout your property, saturating everything in its path.
- Water is absorbed into walls, floors, upholstery, and belongings.
- Furniture finishes may bleed, causing permanent staining on carpets.
- Photographs, books, and other paper goods start to swell and warp.
Hours 1 - 24:
- Drywall begins to swell and break down.
- Metal surfaces begin to tarnish.
- Furniture begins to swell and crack.
- Dyes and inks from cloth and paper goods spread and stain.
- A musty odor appears.
48 Hours to 1 Week:
- Mold and mildew may grow and spread.
- Doors, windows, and studs swell and warp.
- Metal begins to rust and corrode.
- Furniture warps and shows signs of mold.
- Paint begins to blister.
- Wood flooring swells and warps.
- Serious biohazard contamination is possible.
More Than 1 Week:
- Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
- Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
Need Emergency Service? Call Us 24/7 – 949-566-8887 Se Habla Español
See our list of certifications and training here.
3 Steps to Preparing Your Commercial Building for Summer
Everyone in Costa Mesa, CA is excited when spring comes around, but the truth is warmer weather often brings a combination of rain and rapid snowmelt, and with it risks of flooding. Preparing your building for the spring thaw really means preparing first for the cold weather. Where possible, the goal is to prevent damage rather than repair it. Here are three big steps you can take toward getting your building ready.
1. Check Weather Forecasts
Throughout the winter, it may be a good idea to know when extremely cold days are approaching. When the low temperatures are looming, there is a number of things you can do to help keep the pipes running:
• Let the faucet drip slowly; running water should help avoid freezing.
• Avoid turning the thermostat too low overnight.
• Open cabinet drawers to expose pipes to warmer air.
• If you’re going away, leave the heat on at no lower than 55° F.
One less frozen pipe is one less hassle to handle. Pipes that freeze can burst next, which can cause flooding. Consider covering exposed plumbing with pipe sleeves, and check areas such as crawl spaces, attics, and basements for proper insulation, as these are generally the coldest places, and pipes here usually freeze first. Other possibilities for protecting the pipes include wrapping those nearest to exterior walls in ¼ inch of newspaper, or installing a UL-listed heat cable or heat tape.
3. Bring in What You Can
Make every effort to drain and bring in any outside hoses or supply lines (i.e. water sprinklers) that are only used in the summertime. Keep doors closed to garages, warehouses, and pump rooms if they contain water supply lines to help minimize their exposure to wind and cold.
A spring flood can be a real risk to commercial buildings in Costa Mesa, CA. Starting preparation early and following the above tips should help you get a great start on preventing serious flooding dangers during the spring thaw. Visit http://www.SERVPROcostamesa.com for more information on commercial water damage.
How To Prepare for an Adjuster’s Visit
If you’re filing an insurance claim for damage to your home, your insurance company will require that a home adjuster, who is professionally trained to assess damage for insurance claims, review the domicile. While insurance companies are happy to send adjusters that work for them, you can also hire your own public adjuster in Costa Mesa, CA to do the assessment.
Either way, your claim will be most successful if you prepare for the adjuster’s visit in advance. In general, the more information and evidence of damage you can provide to the adjuster, the more likely your insurance company is to pay for damages. Follow these basic steps to get ready for an adjuster’s visit.
1. Make a Visual Record of All Damage
Take photographs or videos of all the damage in your home. This includes damage to possessions like electronics, furniture and carpets as well as structural damage to walls, floors, sheds and swimming pools. This provides irrefutable evidence of the damage. Make sure you don’t throw anything away or make any permanent repairs until after the adjuster’s visit.
2. Take a Complete Inventory of Damaged Items
At the least you’ll need to make a list of everything that was damaged. Information should include the make and model, the item's age and the condition it was in before it was damaged. If you have purchase receipts you should gather these together and give them to the home adjuster.
3. Get Estimates for Clean-Up and Repairs
Contact disaster mitigation services and building contractors in Costa Mesa, CA to provide official estimates for the cost of cleaning up and restoring your home. Give these estimates to the adjuster along with the inventory and visual record of damages. By providing evidence for how much everything will cost, you’re making it clear to your insurance company what needs to be paid for.
Before a home adjuster comes to assess damage to your home, make sure you have made detailed records of the damage. This means you can point it out to the adjuster and provide documentation of what everything is worth and how much it will cost to repair or replace. Visit http://www.SERVPROcostamesa.com for more information on water damage.
4 Tips To Prevent Frozen Pipes
Cold weather can cause your pipes to freeze and even burst. Frozen water puts incredible pressure on pipes and can cause them to crack, resulting in water damage when the ice thaws and water begins to seep through the cracks. Pipes located in areas of your home with little insulation, such as outdoor and attic pipes, typically have a greater risk for freezing, but it is important to monitor all pipes in your Costa Mesa, CA home for cracks during cold weather. Water line repair can be expensive, so when facing particularly cold temperatures, it is usually a good idea to use these four tips to keep from having frozen pipes.
1. Keep the thermostat the same temperature both day and night. Lowering the temperature in your home at night may help lower your electricity bill, but the change in temperature may put added pressure on your pipes. By not changing the thermostat, the water flowing through pipes is kept warmer, and you can probably avoid a frozen pipe disaster.
2. Let water drip from the faucets. Your pipes are usually at the greatest risk of freezing during sudden cold snaps. Flowing water is less likely to freeze, so letting water drip continuously from kitchen and bathroom faucets can prevent frozen pipes. Periodically running the faucets at full blast may also be a good idea.
3. Open cabinet doors. Exposing pipes to warm air helps keep them from getting too cold. Because most exposed pipes are located under kitchen and bathroom cabinets, opening the doors can help warm air circulate around the pipes.
4. If you are traveling, set the thermostat above 55°F. When you will be away from home, you probably don’t want to waste electricity warming your property. Resist the urge to set your thermostat lower than 55° F, because your water pipes still need to stay warm.
Dealing with frozen pipes in Costa Mesa, CA can be a nightmare. Using the above four tips during freezing weather can usually help you avoid expensive water line repair. Visit http://www.SERVPROcostamesa.com for more information on water damage.
Prepare to Deal with Water Damage After a Fire
Prepare to Deal with Water Damage After a Fire
When you experience a fire in your home, you no doubt expect to deal with fire damage in the aftermath. However, did you know that homeowners usually have to deal with water damage as well? It’s not something homeowners tend to think of until after the fact, but when the firefighters show up to extinguish the flames, a great deal of water comes out of that fire hose. The water gets the job done, but it doesn’t leave when the firefighters do. It absorbs into your walls, carpet and belongings, where it can cause even more harm to your home. This leaves you with a little more clean-up on your hands, but with the right tools, you can get your home back in livable condition again.
The key to dealing with both water and fire damage is proper ventilation. You want to dry out your home while letting smoke-and-soot-tainted air move outdoors. There are multiple ways to do this:
Opening all of your windows and doors in the affected space
Placing box fans or industrial fans in the windows
Removing furniture and other obstructions that might block air flow
Regardless of how many fans you have on your side, you’re going to need a little assistance from water damage professionals in Costa Mesa, California if you want to ensure your home’s getting the care it needs. Get a crew with the right tools to help you dry out carpets, walls and other parts of your home.
When a home experiences water damage, there’s always a chance for mold growth. Working with the pros can be a great way to deter the growth of mold and mildew, but you need to remain vigilant even after the fact to ensure you don’t get an infestation on your hands.
Dealing with fire damage is hard, and tackling damage caused by the fire hose on top of that is even harder. However, it’s possible when you have the right professional assistance on your side, and you know the steps to take to work towards a dryer, more livable home. Visit http://www.SERVPROcostamesa.com for more information on water and fire damage.
Costa Mesa Multi Unit Complex Gets SERVPRO Treatment
When it rains, it pours. So let SERVPRO of Costa Mesa be your umbrella from the storm.
Recently SERVPRO of Costa Mesa responded to a water damage caused by a plumber working on a separate area of the building. The building was a multiunit apartment complex. This plumber was fixing a pipe that had burst in the slab. They had rerouted the line through the walls and had just turned the water back on, when disaster struck. Immediately after he turned the water back on a supply line under the kitchen sink burst, causing it to flood the upstairs apartment and cascaded down into the two apartments below.
The plumber, who also performs water damage restoration, tried to send their crews out and bill the owners insurance company. However, when the claim was reported SERVPRO of Costa Mesa was dispatched immediately. The restoration crew that the plumber had sent out was not capable of performing the job correctly. They gave no consideration to possible asbestos testing or abatement being needed. In addition, they did not have the correct tools to properly diagnose the extent of the water damage. They simply wanted to cut out all the dry wall in the entire unit and set up lots of equipment to dry the framing. Doing so would have displaced the families in all three affected apartments.
SERVPRO of Costa Mesa was able to help avoid an even larger disaster. We were able to dry most of the affected areas in place as well as prevented the families in the apartments from having to be moved out. This saved the insurance company and the building owner THOUSANDS of dollars in unnecessary expenses. Every day we see plumbing companies trying to start a division which does water damage restoration. Most of these companies do not have the first clue as to how to properly dry down a structure, minimize damage and prevent any further environmental exposures. They seem to think that all you have to do is set up air movers and dehumidifiers and bill the insurance company large amounts of money. So the next time you have a slide of water damage in your building, call the people who know how to get the job done right the first time and don't have dollar signs in their eyes.
Call today at 949-566-8887 or contact us online here.
Check out a list of our qualifications here.
Pin Hole Leaks in Costa Mesa
One tiny hole does more damage than you could imagine. Give us a call to help at 949-566-8887
SERVPRO of Costa Mesa just finished a water damage in Laguna Niguel at the Phillips residence. This is the 8th time this family has had a water leak caused by a pinhole in a copper pipe. If you live in south Orange County you are probably all to familiar with this scenario. Even if your fortunate enough to to have not had this happen to you, someone you probably know, a friend, a neighbor or colleague has had a pin hole leak in their home. These little leaks that often go unnoticed have caused millions in damages to home owners in the South Orange County area. So much damage in fact that homeowners, homeowners associations and builders have sued the water district in an effort to re-coupe their losses. They alleged that the water district knew about the corrosive nature of the chloramines used to disinfect the water. In 2015 a just tossed out the class action lawsuit. "The judge ruled that the districts can’t be sued because they’re following state and federal standards for safe drinking water" (Refer to this articlehttp://m.ocregister.com/articles/water-675410-homeowners-leaks.html). To add insult to injury, homeowners insurance companies are choosing not to insure homes that have had multiple water leaks. Labeling these homes as high risk, even non-renewing current policy holders. If they do insure these homes they are excluding water damage on the policy for the first 5 years and sometimes requiring proof that a re-pipe or epoxy coating of the copper pipes has been completed. In addition the cost of insuring these homes has gone up. According to some insurance agents 5 times the normal premiums. And just when you thought it couldn't get any worse, even the real estate market is feeling the strain. The added expense of insuring a high risk home has caused many buyers to walk away from a purchase. So what's the solution? Be an the look out! Performing a weekly or bi-weekly walk thru of your home can help you to catch leaks before they cause to much damage. Be sure to look in those hard to see closets and walk behind the sofa and furniture. Look for bubbling of the paint above the baseboard line. Or discoloration to the flooring or walls. If you think that you may have suffered a pin hole leak in your home call SERVPRO of Costa Mesa right away for a free inspection. Turn off the water to your home when on vacation or even when your not home during the day. If you have had multiple leaks look into getting your home re-piped or epoxy coated to prevent future pin hole leaks. For further reading, feel free to check out our Water Information Page here or check out our credentials for solving these matters here.
Costa Mesa 24 Hour Emergency Water Damage Service
SERVPRO of Costa Mesa provides 24 hour fire and water damage restoration service in Costa Mesa and the surrounding areas.
SERVPRO of Costa Mesa is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Answer the Phone Ready to Help
Call Today - 949-566-8887
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Costa Mesa has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
About SERVPRO of Costa Mesa
SERVPRO of Costa Mesa specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Meet Our Crew!
Check Out Our Certificiations!
DIY Water Damage Restoration & Why It's A Bad Idea
We maintain all drying equipment and have the latest in technology for any water damage job.
Nowadays more and more people are becoming do-it-yourselfers. It seems that everyone with an Internet connection is on YouTube trying to figure out how they can save money by performing services themselves.
While that is a excellent idea when you have to hook up a home theater system or mount a TV to the wall, attempting to perform your own water damage mitigation drying or mold remediation it's definitely not something that should be attempted on your own. Sure you can rent dehumidifiers and fans, maybe even air filtration equipment, but the consequences for not performing mitigation for the candy bar outweigh the cons. SERVPRO recently arrived to a project in which the homeowner had rented a few dehumidifiers from Home Depot to attempt to dry out his home from a major plus size water damage. While we applaud his efforts, he did not have the proper training, knowledge and or tools to successfully perform this work. In fact when we tested the dehumidifiers that he had rented from the Home Depot only one of them was actually working. The other two were not removing any moisture from the air. In fact they were actually putting moisture back into the air. This doesn't help drying in the least bit and ended up causing more harm and money than the homeowner had anticipated.
Next time you get a new appliance, YouTube a DIY video, but the next time you experience water damage in your home or office, give the SERVPRO professionals a call. We'll help make it Like It Never Even Happened.
Top 5 Reasons Water Damage Restoration Claims are Denied in Orange County
Just one example of water damage in a home. A sewage backup in a Costa Mesa Home on the right and a lower level flood from a pipe burst above.
The following is a list of the most common causes for denial that we encounter here in southern california.
1. Long term damage. Most homeowners policies will cover a sudden and accidental escape of water. This can be caused by a pin hole leak in a pipe. A sink or toilet that over flows due to a stoppage in the drain or bowl. A toilet supply hose that bursts. Hot water heater that bursts. Cast iron or ABS drain line crack and other similar sudden accidental escapes of water. However, most people do not know that a small drip under the dishwasher or a leaking angle stop valve that causes damage over a long period of time is not covered by most homeowners insurance policies. These types of leaks are the most damaging because they go unnoticed for long periods of time until suddenly someone notices a musty odor, or some mold like staining. At which point its to late. The damage has been done and there is no insurance coverage. This type of denial happens more often than any of the others combined. So make it a regular routine to check those angle stops and supply lines for leaks, drips or corrosion of the pipes. After all an ounce of prevention is worth a pound of cure!
2. Late reporting. This goes hand in hand with long-term damage. The longer you wait to turn in a claim the more the water is eating away at the building materials and finishes of your home. Most insurance policies require that a homeowner mitigate (fancy word for try to minimize) their damages. Which means if you have wet flooring or cabinetry and decide to just wipe up the water that you can see with a towel and assume everything will be fine you may lose out on potential coverage. Water Damage can cause mold growth, wood rot and other microbial amplification. Some of the additional policy coverage for mold and bacteria amplification could no longer be available to you if you decide to wait!
3. Ground or Rising water. Typically homeowners insurance does not cover flooding or ground water issues. Flooding would be caused by water outside the home steadily rising until it reaches a level high enough to enter your home. This may be caused by heavy rain fall, improper drainage or ground water issues such as a spring under the home or a neighbors over watering. Sometimes leaves get lodged in the drainage system during the fall then the heavy rains cause the water to back up into areas it shouldn’t.
4. Construction Defects. Your homeowners insurance may not cover the shoddy work performed by your discount handyman. Often time in an effort to save costs on showers, plumbing fixture installations, roofing and other problems. Homeowners may select to use a handyman or a friend of the family. Everything may appear fine and even look great until you find out its leaking water or wasn’t constructed properly in the first place. This can be a difficult situation. Always use licensed, insured and bonded contractors to perform work on your home. If you think hiring a professional is expensive, try hiring an amateur.
5. No resulting damage. This sound silly right? Why would anyone report a water damage claim if they didn’t have any damage in the first place? Here in California majority of homes are a slab on grade type construction. Which means the ground (dirt) is graded, the plumbing is laid in the ground and then a concrete slab is laid right over the top of the grading (generally speaking). One of those pipes may spring a leak under the home causing water to escape under the home. Sometimes these are detected by the homeowner or occupant because of loss of water pressure or a hissing noise coming from the wall or floor. Sometimes the occupant may notice hot flooring or tile, in the case of a hot water pipe leak. The water however just dissipates into the ground, not affecting any of the building materials. When the homeowner finds out how much it is going to cost to reroute the under ground plumbing, or even jack hammer into the flooring and concrete to access and fix the leak, a call is made to the insurance company to cover those cost. In certain situations those costs may be covered. However, in order for those costs to be covered resulting damage must have occurred. What does this mean? It means that the water that escaped must have affected one or more of the building materials. (i.e. Flooring, Drywall, Framing, Cabinetry, baseboard etc.) If none of those materials are affected, then the claim may be denied.
If you have any questions regarding these situation or would like and estimate for the cost of restoring you water damaged home please do not hesitate to contact SERVPRO, where we can help guide you through the process from start to finish.