Recent Water Damage Posts

What You Need To Know About Filing a Water Damage Claim

10/25/2021 (Permalink)

Blue ballpoint pen, two antique brass keys and a home insurance claim from on a plywood clipboard It’s important to know exactly what your insurance covers before you file a claim. First, find out what type of water damage it covers.

What to Know Before Filing a Water Damage Claim

If your home has been devastated by water damage in Mesa Verde, CA, you’ll need to file a homeowner’s insurance claim to have some or all of the damage paid for. Filing a claim can be an involved process and there are some things you’ll need to do beforehand. Follow these basic steps to make sure you receive the maximum coverage possible.

1. Call Your Insurance Company

The sooner you inform your insurance company of the damage, the sooner you can begin the process of filing your claim. Make sure you have your policy number on hand and be prepared to answer any questions.

2. Make a Record of the Damage

Use photographs or video to record the damage to your home. Be as thorough as possible, gathering images of every item that has been affected, including furniture, electronics, flooring and walls. This will be important evidence when you file your insurance claim. Most importantly, do not throw anything away or make any repairs until an insurance adjuster comes to investigate the damage.

3. Review Your Insurance Policy

It’s important to know exactly what your insurance covers before you file a claim. First, find out what type of water damage it covers, for example from a flood, storm or pipe burst. If you need to vacate your home until repairs are complete, does your insurance cover temporary housing costs? Many policies do not provide for mold remediation or require you pay extra for it.

4. Make an Inventory

You’ll need to make a complete inventory of everything damaged during the flood. This should include each item’s make, model, age and condition.

5. File Your Claim

You’ll have to file a written insurance claim with your insurance company. Make sure you speak with your insurance agent to ensure that you have provided all the necessary information in your claim to avoid delays. Your property will need to be evaluated by an adjuster. If you can afford to hire a public adjuster in Mesa Verde, CA, you may be better off than if the adjuster works for the insurance company.

Why Your Water Heater Is Making Noise

10/22/2021 (Permalink)

A broken water heater Many manufacturers recommend getting a water heater flush every year, but how often it actually needs to be done depends on the water in your region.

Why Is Your Water Heater Making a Loud Noise?

Your water heater may have started as a strange popping sound and eventually progressed to popping plus an ominous rumble. What does it mean when your water heater starts making mysterious noises? While loose elements and heat traps can account for some of the sounds you may hear, the most likely explanation is that you have sediment build-up inside your tank and it’s time to call a professional in Downtown Costa Mesa, CA, to flush them out. Ignoring sediment build-up can lead to serious problems, such as:

  • Decreased energy efficiency
  • Sediment coming out of faucets
  • Decreased water pressure
  • Burst water pipes
  • Water heater failure

Many manufacturers recommend getting a water heater flush every year, but how often it actually needs to be done depends on the water in your region.

What Causes the Noise?

When sediments collect around the element, they can trap water below them. When the water is heated, it makes a popping or crackling noise as it bubbles up through the sediments. As more sediment collects, it can get mixed around by the water flow inside your tank, causing a rumbling sound. If you notice these or other unusual sounds, especially when you haven’t noticed them before, it’s an indication that your tank needs to be serviced.

Where Does Sediment Come From?

Most sediment build-up is a result of minerals found in the water supply. If you have hard water, lime deposits build up in your tank over time, creating a sediment layer on the bottom that interferes with heating the water inside the tank. In some areas, the municipal water supply carries sediment in it, and these can also build up in your tank.

If you’re not sure what water quality is like in Downtown Costa Mesa, CA, it’s better to err on the side of caution and have your water heater flushed annually to avoid the damage sediment build-up can cause.

Know What Happens to Your Home’s Materials When They Get Wet

9/3/2021 (Permalink)

A home being restored of water damage If you experience water damage in your home, SERVPRO can help.

Understand What Happens To The Materials In Your Home When They Become Wet.

Most people understand the noticeable damage to a home after a flood or pipe burst, but not many consider the underlying damage. Flooding of any kind, whether from a burst supply line, broken pipe, sewage backup or actual flood, can be severely damaging to a home’s structure. For instance, water damage can result in:

• Swelling wood
• Ineffective insulation
• Crumbling drywall
• Electrical issues
• Mold contamination

The Issues Posed by Water Damage

Water damage is much more destructive than many homeowners give it credit for. If not taken care of right away, moisture can eat away at your home’s structure over long period of time. For instance, when your home is invaded with water, the wood begins to swell. While swollen wood in and of itself is not an issue, it can create other issues throughout the home. You may discover that your doors don’t close without effort or that your door jambs are cracking. This is an indicator of pressure on your house’s frame. If too much pressure builds, it could impact the very foundation of your home.

In addition to swelling wood, water damage can render your insulation ineffective. Your home will become drafty, which is not only uncomfortable but also costly. If your insulation has been affected, chances are that your drywall has been impacted, too. It may start to crumble or become weak to the touch.

Another issue that may stem from past water damage is the electrical systems. You may discover that your circuits short every time you plug something in or that an outlet doesn’t work at all. Not only is this a pain, but it can also pose a fire hazard.

Finally, you may observe discoloration or a musty smell. If you notice either, your home is contaminated with mold.

From swelling wood to mold contamination, water can cause a significant amount of damage in a relatively short period of time. Don’t let your water damage get out of control; invest in water pipe repair and water restoration services in Costa Mesa, CA, right away.

3 Things You Should Avoid After a Flood

7/15/2021 (Permalink)

Vacuum water extractor, extracting water from carpet HEPA vacuum on a water damage in a South Coast Metro, CA home

What Should We Not Do After a Flood?

A broken pipe can send a surprising amount of water into your South Coast Metro, CA, home. You may want to address the situation as quickly as you can, but you need to make sure you're doing it in the best way possible. Ensure you don't make detrimental mistakes by avoiding the following situations.

1. Walking in Standing Water

When flooding affects your house, you may think you need to walk through the water to start the cleanup process. However, walking through the floods isn't always a good idea. The water may be electrified because of the power in your house, or it could be full of contaminants. It's best to turn off the power to the affected part of your home and wait for a professional instead of walking through the floods yourself.

2. Ignoring the Problem

Sometimes you may find water in the home at the worst possible time. While you may not have the time to address this issue, it is vital that you call in a residential water specialist as quickly as possible. If you ignore the problem for too long, you may end up making things worse. For example, clean water out of a broken supply line can start to degrade and gain contaminants in as little as 24 to 48 hours.

3. Stopping the Cleanup

You do want to rid your home of the water as quickly as you can, but you need to make sure you don't stop the cleanup process there. If you don't find the source of the water, your broken pipe may cause even more flooding in the future. Letting the experts do a thorough cleaning of your house right after the water damage is caused can make the process better for you. Getting a handle on humidity levels and cleaning furnishings reduces the chances of mold growth caused by the pipe burst.

A broken pipe does not have to derail your entire life. If you take the right steps after this water-related problem, you can easily get your home back to normal with the help of a cleanup crew.

The Different Types of Sewage Problems in a Home

3/11/2021 (Permalink)

Overflowing broken toilet A toilet overflow in Downtown Costa Mesa, CA.

Types Of Sewage Problems

The plumbing lines in your home bring in clean water and discharge dirty water. This discharged water ranges from gray water to highly-contaminated black water. If any of these discharge lines break, you are likely to need professional sewage cleaning. It is important to understand that homes are subject to numerous problems that can result in water problems of a serious nature. Some of the more common problems include the following:

  • A toilet overflow
  • A sewage backup
  • A flood
  • An appliance malfunction
  • A broken pipe

Any time contaminated water is released into your home in Downtown Costa Mesa, CA, quick action is necessary to protect your property and keep everyone safe. The surest way to do this is by calling in a professional water restoration crew in your area.

Best Practices for Sewage Cleaning
A highly-trained team has the restoration process down to a science. They arrive quickly, knowing that time is of the essence. Then they perform an inspection of the property and do a damage assessment. Though each situation is different, they follow a general guideline for most cases, adapting as needed. For example, a clogged pipe might entail dealing with the plumbing line before continuing to other issues. The next steps involve wearing PPE, containing the spill, removing any standing water and then drying out the area. With sewage issues, special attention is paid to disinfecting and sanitizing the impacted areas.

Solid Methods for Comprehensive Restoration
The technicians will look at damaged materials to see if any are candidates for restoration. Where possible, a highly-trained crew will save items that have not been damaged too severely, but they will replace materials where necessary. In general, sewage cleaning requires the replacement of such items as carpeting, upholstery, drywall and insulation. The final steps include the elimination of odors as well as dehumidification to prevent mold growth. While there are many different types of sewage problems, a professional team has the tools and experience to restore your home.

3 Reasons You Need Business Insurance

2/11/2021 (Permalink)

Business insurance application form on a desk, the hand of a person holding a pen. It is a good idea to purchase insurance if you don’t already have it.

Why You Need Business Insurance

If you own a business in Fairview Park, CA, then you likely already have some kind of business insurance. If not, it is something that you should consider. This might just seem like an extra expense, but water damage happens often and insurance helps keep you ready for an emergency. The following are a few reasons why you need business insurance.

1. Damage From Water is Common
It is easy to stay in the mindset that bad things probably won’t happen to you, but when it comes to this kind of damage, this is simply not true. Leaks are very common, and even small ones can damage your building and contribute to mold growth. Severe storms and broken pipes can cause serious issues as well, particularly if they result in a flooded building.

2. Restoration Can Be Expensive
Depending on how severe the damage is, you could be dealing with an extensive restoration process. An emergency restoration company will need to perform water damage remediation which involves several steps, from removing excess water from the building to making repairs and replacing damaged materials. If you do not have insurance, your business will need to pay for this on its own which can be pricey.

3. You Could Lose Work Hours
If you do need water cleanup and repairs, you won’t just be losing money paying for these services. You might not be able to use your building during this time, making it difficult or impossible for you to work as usual. This lost time can result in lost profits, but insurance can help make up for this.
Because water damage is something that happens at some point in most commercial buildings, it is a good idea to purchase insurance if you don’t already have it. It can keep you from losing money as a result of restoration expenses as well as time spent out of work. It is a great way to keep your business prepared for unexpected emergencies.

3 Signs That Your House Has a Sewage Problem

12/30/2020 (Permalink)

Toilet overflow If you have a toilet overflow you may need to plan for sewage cleaning

What Can This Mean?

Everything has been fine until one day, you notice that the toilet overflowed while you were in the shower. This is odd, so you clean up the water, plunge the toilet, and move on. Except that it happens again the next day. What could this mean? It likely means that you have a problem with your sewer line in Fairgrounds, CA. Any time a sewer pipe becomes blocked, water that should flow through the pipes has to find a different way out. Here are three signs that you might have a sewer problem.


1. Water Overflow
If there is a toilet overflow while you shower or water oozes up from a floor drain or the sink when you run water somewhere else, you likely need to plan for a sewage cleaning. A plumbing tool referred to as a "snake" makes it possible for you to try and unclog a clogged pipe yourself. You can run the snake through the toilet or through the drain cleanout, but if you still haven't solved the problem, it's time to call a plumber.


2. Drainage Problems
Another sign that you need a sewage cleaning is that your drains drain slowly. If you end up with ankle-deep water while you shower or brushing your teeth makes it look like you pulled the sink plug, you might have a problem with your sewer line. Additionally, if your sewer line is stressed, it could mean that other leaks occur to compensate the increased pressure. If you find a leak, call a local water damage repair company to come and assess the problem.


3. Foundation Cracks
A sign of a more significant problem would be new cracks in the foundation of your house or along a walkway or driveway. This is not the type of problem that can be solved with the snake; call a professional immediately as this is a sign of more significant damage to your sewer line.
DIY sewage cleaning efforts should be used judiciously. If you aren't sure about the extent of the problem, it is always wisest to call a professional for help.

5 Ways to Prevent Water Damage While on Vacation

11/19/2020 (Permalink)

Water gauge pressure, hand shut off main valve, close-up. Turn off the main valve right before you leave for vacation

Save Your Property From Disaster

Few things are more frustrating than returning home from a lovely vacation just to find that your Costa Mesa, CA, home flooded while you were gone. Simple tactics, such as a water pipe repair, a gutter sweep and several other methods could be enough to save your property from disaster.

1. Shut Off Your Main Water Valve.
This is the easiest way to prevent water damage. Turn off the main valve right before you leave for vacation to prevent water from entering your home. After you do so, test to see whether you were successful by turning on a faucet.

2. Clear Out Your Gutters.
Your home's gutters are intended to catch water running off of your roof and divert it away from your property. When they become obstructed, water pools on the roof and runs down the sides of your home, resulting in a flooded basement. You should regularly clear out your gutters, but make sure to also do so before you leave for vacation.

3. Prevent Freezing Pipes.
Always take your region's temperature into consideration. If you plan to leave during the colder months, make sure to turn your home's heat up to at least 60 degrees while you're gone to prevent the pipes from freezing.

4. Upgrade to Stainless Steel Supply Lines.
Plastic supply lines are significantly more likely to rupture while you're away. Upgrading to stainless steel can help prevent a broken pipe. The good news is that these supply lines are not costly to replace, and are significantly less expensive than an unnecessary water pipe repair job.

5. Shut Off Valves to Major Appliances.
You should have already shut off your main water valve, but you can never be too careful. Make sure to turn off the valves for major appliances, such as your washing machine and dishwasher. You should also shut off the supply valves for your toilets and sinks.
Preventing unnecessary damage is significantly easier than having to deal with bigger issues, like a water pipe repair or a flood. Contact water remediation experts for more information and assistance protecting your home from water damage.

How Cleanup Pros Will Restore Your Home After a Water Heater Leak

10/8/2020 (Permalink)

Leaking water heater If you ever discover a leaking water heater, do not attempt to clean up the mess yourself

How Cleanup Pros Will Restore Your Home After a Water Heater Leak

Imagine coming home from work or vacation and finding water all over your house. After some searching, you discover the culprit is a leaking water heater. This scenario is a nightmare for many homeowners in South Coast Metro, CA, and needs to be dealt with promptly. Thankfully, you do not have to let a broken water heater destroy your home. Local emergency restoration professionals can clean up the mess and salvage your belongings. The cleanup process involves several essential steps.

1. Emergency Call
Mold can start to grow in standing water within a few hours. You should thus contact the restoration company as soon as you discover the failed water heater. A customer representative will ask you the location and cause of the water damage.

2. Assessment
Next, a cleanup professional arrives at your home to inspect the damage. They stop the leaking water heater and determine if the fluid is contaminated. They may also move furniture to prevent it from being damaged.

3. Water Removal
Trained experts will use various equipment to measure and remove the water. For instance, gas-powered and submersible pumps can safely eliminate high amounts of liquid.

4. Dehumidification and Drying
Porous materials, including those used in walls and floors, often retain water even after they are dried. The pros use air movers and dehumidifiers to eliminate the remaining moisture and prevent additional damage.

5. Sanitizing and Cleaning
Your valuables may be contaminated following a water leak. Cleanup experts disinfect these items and remove nasty odors. While they always try to restore your valued keepsakes, some belongings may have to be discarded.

6. Restoration
Finally, the water restoration experts work to restore your home to the way it was prior to the leak. This can mean adding new paint and carpet or repairing drywall.
If you ever discover a leaking water heater, do not attempt to clean up the mess yourself. Mitigation professionals will know the best ways to dry your valuables and remove the water from your home.

Commercial Pipe Breaks Require Fast Action!

9/13/2020 (Permalink)

Drying equipment on carpet floor Water damage clean up in Westside, CA

Bursting Pipes In A Business

Plumbing is the key to civilization. Before Roman aqueducts, cities were dramatically limited in size. When plumbing works right, it’s both invisible and wonderful. However, bursting pipes happen – and in a business, this can spell extra trouble.

Businesses With Water Service May Have A Ticking Time-Bomb
Many types of plumbing have been tried. Modern pipes are typically made from a handful of materials, including

Copper
Lead
Steel
PVC
Polybutylene
Polyethylene

Steel, copper and PVC are excellent for plumbing. The newest have lifetimes of 70 or more years when used correctly.
Unfortunately, installations from before around 2005 may have polybutylene plumbing – or even highly toxic lead as late as 1986! Polybutylene was touted as a miracle substance – but, like most miracles, it turned out to be a scam. The fittings are notoriously terrible, and the material itself becomes brittle under normal conditions, directly leading to bursting pipes.
Older lead pipes can start leeching heavy metals into your water, and some city water supplies use chemicals that can accelerate the process. PVC is widely used, but if not protected from the weather, it can lead to water damage in  Westside, CA.

You May Be Liable for Damage, Even if You Don’t own the Building
Some commercial rental contracts spell out who is responsible for damage caused by bursting pipes or other events. However, if you are aware of a water leak and allow it to continue, that may be considered gross negligence in Westside, CA, making you liable beyond most contractual obligations.
A tiny pinhole leak can cause massive amounts of damage if left unfixed, along with explosive black mold growth throughout a building. Unexplained wet spots, warping floors, stains on the ceiling, and a mildew smell in an area are all potential signs of a hidden leak.
If you suspect a leak, you need to call a local water damage cleanup company to perform an inspection. They can locate and fix a broken pipe and have specialized equipment to seek and find concealed mold colonies. They can also determine if your plumbing uses any of the older materials.

3 Ways To Fix a Toilet That Overflows When You Shower

5/26/2020 (Permalink)

Plumber or homeowner using a plunger to unclog a toilet. A toilet overflow can sometimes be remedied by using a plunger to dislodge the obstruction

3 Ways To Fix a Toilet That Overflows When You Shower

An overflowing toilet is one of the most common reasons homeowners need sewage cleaning. If your toilet is overflowing when you take a shower, you probably have a clogged pipe in your main sewer line. Depending on the severity of the clog, you may need to contact a plumber in South Coast Metro, CA, but there are three remedies you can try first.

1. Plunge Your Toilet
A toilet overflow can sometimes be remedied by using a plunger to dislodge the obstruction. A plunger designed for toilets that has an extra flange will usually give the best results. Keep enough water in the bowl to cover the plunger and plunge vigorously, until you see signs that may indicate the clog has broken up. Try flushing the toilet. If it is still clogged, repeat the process.

2. Use a Plumber's Snake
If you still have a sewage cleaning problem after several rounds of plunging, you may want to try using a plumber's snake. Feed the wire or cable into the toilet until you feel resistance from the clog. Turn the handle of the snake a few times to help break up the clog. Once you think you have made some progress, try running your shower again. If the problem persists, repeat the process.

3. Snake the Drain Cleanout
If snaking your toilet fails to resolve the clog, then try snaking your drain cleanout. The drain cleanout is a plug located at the end of a drain line in your basement, crawlspace, or outside your home. Unscrew the cap to remove the plug and then feed the snake down the line the same way you did with your toilet.
A mainline clog can lead to messy toilet overflows that require sewage cleaning. If the clog is not severe, these three techniques may help you clear it yourself. However, you may need the assistance of a plumber and a professional sewage cleanup crew to resolve more severe issues.

What Benefits Does Business Insurance Offer?

5/11/2020 (Permalink)

Business Insurance. Keyboard of a computer with the word Business Insurance Proprietors can invest in a business insurance policy

What Benefits Does Business Insurance Offer?

Water damage bills accrue quickly. As a business owner in Bristol, CA, you may not be able to completely cover the full price of the recovery process; however, there is a way to get the money you need without taking a loan from a bank. Proprietors can invest in a business insurance policy. While each one is a bit different, you should look for an insurer providing the following three benefits.

1. Assist With Major Repairs
Your policy isn't something to use with every incident; however, when something severe happens, it is there offering financial relief. For example, if you discover broken pipes have flooded the workroom, then you could file a claim, paying the deductible and then asking insurance to cover the rest.

2. Mandate Professional Assessments
When you request insurance assistance, the agency will require testing from a reputable water restoration company, determining the complexity of the trouble. This is often included in their portion of the bill. Water damage is tested, looking for mold development as well as structural integrity. Using this knowledge, the professionals create a plan for getting your place back to normal. It's simply an additional level of protection, ensuring the job is done well and right.

3. Include Cleaning Items and Replacing Lost Possessions
With the water cleanup underway, your remediation crew diligently tackles the area, removing excess moisture and scrubbing contaminated zones. As they move through the space, the team members evaluate the state of your materials. They may be able to save some valuables, such as electronics and documentation. Other things, should they have too much pollution, could go to the curb. If that is the case, take pictures and file for a loss. Often, a business policy has a separate clause for property loss. You can file for funds, allowing you to purchase new belongings.
Water damage isn't something to tackle on your own. Insurance may just give you the support needed during that difficult time.

5 Items That Can Be Salvaged After Water Damage

2/14/2020 (Permalink)

A professional from SERVPRO replacing cabinets in a kitchen room Replacing cabinets after water damage restoration in Fairview Park, CA

5 Items That Can Be Salvaged After Water Damage

If you’ve found damage from water in home flooding, you may be wondering what can be done about any damaged items. Fortunately, a local Fairview Park, CA, water damage restoration service may be able to help. They can offer a variety of services from cleaning up after a broken pipe, to restoring your important documents, electronics, and furniture. Here’s what you may want to know.

1. Furniture

One of the first things you may be worried about is your furniture. Fortunately, solid surfaces can be wiped down while upholstery can be treated with special cleaners.

2. Electronics

A professional may be able to inspect and fix any damaged electronics. These items will need to be dried, carefully cleaned, and then repaired where needed. If you feel you may be at flood risk you may want to consider a backup option for your computers and tablets so that you don’t lose any data.

3. Paper Documents

After finding flood water in home living spaces, one of the most concerning items to see damaged may be paper documentation. Fortunately, a professional can freeze dry these and then carefully restore them so they still remain usable.

4. Clothing

Clothing may be the easiest items to restore as they can be washed with special detergent. More sensitive fabrics can go through a dry cleaning treatment.

5. Cabinetry

Flooding can pose a risk to cabinetry. In some cases, the doors can be removed and laid out in an area with better airflow where they can be dried and treated. The interior can be wiped off with a cleaner.
When dealing with floodwater in home living areas, it’s important to remember that many of your items may be salvageable. The cleaning method will vary by item type and size, but in many cases, they can be restored to pre-damaged condition. If you have any questions a professional can help.

4 Steps for Dealing With Category 1 Water Damage

1/28/2020 (Permalink)

Air movers drying carpet in a hallway Water damage cleanup in California

Leaks, floods, and sewage overflows can all cause water damage to your business, but not all three situations are handled the same way. Standing water caused by a clean water source is called Category 1 water, which means there are no contaminants in the water. Category 2 water is mildly contaminated but not as severely as Category 3 water, which is grossly contaminated with hazardous substances such as microbes, sewage, or chemicals. If dealing with Category 1 water in Wimbledon Village, CA, here are four steps you need to take.

Call for Help Immediately

Even water that isn’t contaminated requires immediate professional help. If left to sit, the water can become infected by bacteria and viruses. As soon as you discover a large leak or flooded area in your business, it is imperative that you get in contact with a water restoration company and explain the situation right away.


Stop the Source of the Water

Many times, Category 1 water loss occurs due to a damaged supply line: broken pipe. In these situations, further damage can be mitigated by stopping the flow of clean water from the source. If the situation isn’t easily fixed or you aren’t sure where the exact location of the leak is, you can turn off the building’s main water supply line.

Move Items

If possible, move all furniture, belongings, and other important items away from the flooded area. If there are items that cannot be moved, try to find a tarp or some other type of covering to prevent water damage.

Remove Water

Try to mop up the area as much possible and turn on fans to help remove all water from the room. This is just to try and reduce how much damage occurs until the restoration crew arrives.
Only attempt to enter the flooded area if you are sure you are dealing with a clean water source. If you think the water might be contaminated, simply wait until help arrives.

4 Things To Do If Your Home Has Water Damage

12/12/2019 (Permalink)

Someone extracting water with a vacuum to a carpet Water damage to a Westside, CA home

4 Things To Do If Your Home Has Water Damage

If you have experienced water damage to your home as the result of damaged pipes, broken appliances or a storm in Westside, CA, then you may be dealing with a significant amount of water in your house. If this is the case, it is important for you to take the right steps moving forward. The following are some things you should do.

1. Turn Off the Electricity

Electricity and water damage can be a dangerous combination. Whether your house is flooded or there is only a small amount of water involved, it can be a good idea to turn the electricity off until there has been an inspection. Stay safe by turning the power off to the building with the breaker instead of attempting to turn devices off individually.

2. Start Your Insurance Claim Immediately

One reason to call your insurance company right away is that waiting too long to report damage can result in a denied claim. It is also better to get started quickly since the process can sometimes be lengthy.

3. Document the Damage

If there has been a lot of damage to the building, you may want to make a list while you wait for an adjuster to visit and inspect your home. Include any damaged belongings as well as affected areas of the house, such as broken pipes. It is also a good idea to take pictures.

4. Work On Cleaning Up

Because water can cause a lot of secondary damage, you should have water cleanup done as soon as possible. Any excess water will need to be removed to allow the building to dry. Furniture and other belongings should be moved to another location, and affected areas should be blocked off to prevent the damage from spreading.
While it can be a frustrating situation, you do not need to handle water damage on your own. A professional cleanup and restoration service can make repairs to have your home looking as good as new. They can also salvage many of your damaged belongings.

Preventing Water Damage in the Home

10/14/2019 (Permalink)

Three air movers placed on a kitchen floor to dry out affected area by water Water damage in a Costa Mesa, CA kitchen

While beautiful and serene in its natural setting, water is one of the most destructive forces of nature. What started as just another river in the middle of the US formed the Grand Canyon over time, so imagine the damage that can happen when you find unwanted water in home. Fortunately there are several things you can do to prevent any extensive damage and avoid costly repairs and restoration.

The Importance of Inspections

While water damage stemming from a major storm is easy to spot and therefore allows you to act quickly to prevent further water in home damage, too often the issue begins before you realize there is a problem. One of the best ways to avoid this is to ensure certain areas of your home are regularly inspected, including:

  • Pipes and plumbing – Leaks can begin in the pipes well before you see evidence of water damage, so regularly checking for a broken pipe, especially in the bathroom and kitchen, can minimize the potential for problems
  • Heating and air conditioning – HVAC systems can develop leaks over time, or else become dirty and need regular maintenance to prevent future problems
  • Appliances – Items such as dishwashers, washing machines, and water heaters can suffer from faulty connections and cracked hoses, which can cause leaks that damage the home, plus the appliances themselves

What to do After a Leak

Despite your best efforts, leaks can still cause water in home damage. Mold and other problems can develop as a result, so always consult a professional water and pipe cleanup expert in Costa Mesa, CA, to thoroughly remediate and restore the area to stop the spread of damage. Water can come from a myriad of sources and cause damage in areas of the home that cannot be seen. Ensure regular inspections in areas most prone to leaks in order to help avoid problems in the future.

Preventing Water Damage in Your Home

8/29/2019 (Permalink)

Air movers placed underneath kitchen counter to dry up water damage caused by a broken pipe Water damage in a Fairgrounds, CA kitchen due to a broken pipe

Water damage in Fairgrounds, CA, is a serious issue for homes across the country. Without proper protection and preventative measures, leaking pipes, damaged roofing and old plumbing fixtures can malfunction and cause widespread damage that extends throughout the house. Fortunately, however, taking preventative measures is simple and starts with knowing what causes leaks and water in a home.

What Causes Water Damage?

Water damage in the home can be caused by a variety of triggers, such as:

  • Damaged pipes. Over time, these pipes may begin leaking or even burst altogether, introducing massive amounts of water in the home.

  • Old roofing. If there are broken or missing shingles on the roof, the risk of a leaky ceiling is significantly higher.

  • Lack of drainage. Most homes have downspouts that will redirect rainwater away from the house; improperly placed or missing downspouts remove that extra protection.

How Do You Handle Leaking Pipes?

A broken pipe is one of the most common causes of water damage in the home, so it’s important to keep them in good repair. Have the pipes regularly inspected for damage, and keep an eye out for signs of leakage — wet spots, flooding or any other water in a home can be an indicator of damage. Any warning areas need to be inspected immediately, and it’s best to have a professional assess the issue and recommend corrective measures for pipe cleanup.

What Preventative Measures Can Be Taken?

The best solution starts with a good defense. Perform frequent inspections throughout the house, and be on the lookout for signs of bad pipes or plumbing leaks around any toilets, bathtubs, sinks or hoses. Keep the roof in good condition, replace any damaged or missing shingles, and be sure that any downspouts are directed between five and 10 feet away from the home. It’s a good idea to be in contact with a local professional for questions or emergencies.

Water damage can be a serious issue without counteraction, but preventing water in a home is simple with the right plan. Staying on top of any issues is the key to taking care of water damage before it becomes a problem.

3 Easy Ways to Avoid Flooding in Your Home

6/13/2019 (Permalink)

If flooding occurs, call a residential water restoration crew

Three Simple Precautions to Avoid Flooding Water

From weather-related flooding to a broken pipe, water in your home can create a costly and time-consuming cleanup project. Avoid flood water in your home with these three simple precautions.

1. Test Your Sump Pump

In areas where the groundwater levels are high, some homes may have a built-in sump pump. This water removal tool helps maintain water levels below ground and can keep your basement from flooding. If heavy rainfall is expected or you are going out of town for a few days, test your pump to make sure it is in good working condition. Pour a bucket of water into the sump pit and watch and listen to make sure everything is moving out and drying up. If things appear to be at a halt start by doing the following:

  • Ensure the pump is plugged into an outlet
  • See if the breaker has flipped
  • Inspect the exit pipe for clogs or frost

2. Install a Backup Pump

Because basement flooding often occurs during heavy rainfall, a sump pump may not do you any good if a power outage occurs at the same time as flood water in your home. If the power goes out, the motor for your pump is likely to fail too. Plan ahead with a separate battery-operated pump that can kick-in during an emergency like downed power in the Mesa Verde, CA, area.

3. Water Detection Systems

Because water leaks can occur without warning, installing an electronic water detector can help prevent serious long-term damage. These battery-powered sensors alarm you when water comes in contact with the sensor. More advanced models can even shutoff the water main and help you avoid costly pipe cleanup.

If flooding does occur, you can always call a residential water restoration crew to help you remove the water in your home. These three precautionary measures are a good place to start for water damage prevention.

How the Pros Will Clean up Sewer Damage in Your Building

4/16/2019 (Permalink)

Sewage backup is contaminated with biological viruses and bacteria, SERVPRO has the experience and the equipment for sewer cleanup.

If you smell a foul, almost unbearable odor in your Downtown Costa Mesa, CA, office building, you may have dreaded sewer damage. The terrible smell may be bad enough, but the effects of sewage issues can also be harmful. This isn’t a problem you can put off for a minute. Luckily, there are trained professionals in the area who can safely and effectively handle sewer cleanup and get your facility back to normal.

How Does It Happen

If sewage makes its way into your office, you probably wonder how in the world it got there. There are different ways in which this can occur. Some of these may not be due to your own neglect at all.

  • Sewer backup from the main city line
  • Overflowing toilet or toilets
  • Broken or leaky pipes

Let the Pros Take Over

A flooded toilet may seem like a minor issue, but it could bring potential harm into your building. Toilet water could contain feces and other material that could make you or others ill if you were to come into contact with it. A skilled sewage cleanup team has the experience and equipment to battle small and large commercial flooding, including ones that require major sewer cleanup.

Water Removal and Drying

First, a trained technician will use heavy-duty extraction machines to thoroughly suck up all water from the ground, walls, ceiling and furniture from your office. Once the team removes all water from the premises, it will completely dry the area by using powerful fans

Cleaning and Sanitizing

Getting rid of water is hardly all the company will do. The crew will next disinfect the space to kill all remaining microbes and materials. You can have peace of mind knowing that the company will only use safe and effective chemicals to leave you with an office you can once again feel comfortable with.

Never trust sewer cleanup to anyone but a highly qualified specialist. With these steps, you can have confidence the technicians will get your office back to pre-flood condition.

Drain Cleaners and Pipes: What You Should Know

3/14/2019 (Permalink)

Clogged drain in a Wimbledon Village, CA home

Drain Cleaners and Pipes

Do you have a clogged drain in your Wimbledon Village, CA, home? If so, you are probably wondering if you should use drain cleaner to remedy the problem. Before you grab that bottle, here are a few things you should know about these cleaners and their safety when they come into contact with pipes.

1. Severely blocked drains can cause issues. If you try to use a cleaner on a drain that is completely clogged, you likely won't have good results from the application. Furthermore, if you are dealing with a greasy buildup, the cleaner will probably simply allow it to slide down, This could lead to a more deeply clogged drain that may require professional help to clean up. Use an organic solution if you are dealing with an unusual clog.

2. Cleaners are bad for old metal pipes. Older pipes tend to be weaker. Since they are softer and drain cleaner produces heat, using such a solution may damage or warp your metal piping. Avoid using chemical cleaner on older metal piping — opt for mechanical solutions, such as plungers, as an alternative.

3. Plastic pipes are delicate, too. If you have soft plastic pipes, the heat reaction caused by cleaners can cause the same warping and destruction that happens with aging metal pipework. If you plan on using such a solution on plastic pipes, consider using an eco-friendly, gentle formula or calling a professional.

4. You may need to call for sewage cleaning assistance. If your clogged drain has lasted too long and caused sewage buildup in your home, do not hesitate to contact residential water damage restoration specialists for cleanup help. Professionals can typically arrive on the scene quickly after an emergency, survey the issue and create a cleanup plan.

Don't try to resolve a complicated problem with drain cleaner alone. If you need help with your drain issues and do not know what to do, seek the aid of a plumbing professional who understands the pesky nature of drainage blocks.

How To Clean Up a Water Heater Leak

1/18/2019 (Permalink)

Turn off the water valve of your water heater

A leaking water heater can cause significant problems at a residence in Downtown Costa Mesa, CA. Here are the measures necessary to mitigate water damage.

Identify the Source

There are several reasons a water heater may leak. A quick inspection of the exterior may indicate one of the following issues:

  • Corroded water tank
  • Faulty drain valve
  • Faulty temperature and pressure relief valve
  • Leaky inlet and outlet connections

Even if you cannot identify the cause of a broken water heater, try to determine the source of the leak. Condensation may resemble a leak.

Turn Off the Power

Shut off a leaking water heater at the circuit breaker box or by turning off the gas dial or switch. Turn off the cold water shut-off valve located above or near the heater or the main water valve to your home. These measures can slow down a leak.

Drain the Tank

After the power and water are off, you can drain the tank to attempt a repair. There are several steps to remove water from a heater:

  • Run hot water in a sink or tub
  • Wait for remaining water in tank to cool
  • Open the pressure relief valve
  • Run a hose from the drainage spigot to a bucket
  • Turn on the spigot

These steps can enable you to replace valves safely. If you do not want to drain the tank or attempt repairs yourself, contact a repair specialist or licensed plumber to work on a failed water heater.

Dry the Area

Limit water damage and the risk of mold growth by removing soaked carpets. Dry the floor and any walls exposed to the water. You may want to run a dehumidifier or use a desiccant such as silica gel. Ventilation will promote faster drying.

If a leak is extensive, contact water damage cleanup experts in Downtown Costa Mesa, CA. Specialists can use commercial-grade equipment to extract standing water and recommend the best approach for dealing with materials soaked by a leaking water heater.

Everything You Need To Know About Toilet Overflows

12/27/2018 (Permalink)

If you have sewage damage contact a sewage company in Costa Mesa,CA

3 Things You Should Do if You Have a Flooded Toilet 

An overflowing toilet can be a disgusting mess. Still, flooded toilets in Costa Mesa, CA, homes are a common occurrence. If you have water where water is not supposed to be, you need to think about more than general sewer damage. Here are three things you should do if you have a flooded toilet.

1. Stop the Flood

Generally, the longer you have standing water, the greater damage you can expect. Often, the best way to stop toilet flooding is to reach for the plunger. As such, if you do not keep a plunger in your bathroom, you may be asking for trouble. On the other hand, if water is coming from the top of the tank, you must stop the flood there. Simply depress the flapper or turn off the water supply.

2. Remove Standing Water

Water has a way of destroying drywall, subfloor, tile and carpeting. If you have an overflow, you must immediately remove standing water. Also, be sure you completely dry out the area to help discourage mold growth. If you have extensive damage or notice mold, you may not want to do the job yourself, however. By contracting with a reputable mold-removal service, you rely on technicians who have the equipment and expertise to restore your bathroom to its pre-flood condition.

3. Contact a Sewage Company

If you have sewer damage, toilet overflows may be common. As pipes age, they can deteriorate. Even worse, tree roots and deep clogs can destroy your home’s plumbing system. Rather than constantly wondering about the health of your pipes, consider asking a plumber to evaluate the overall health of your system.

To get the most out of your bathroom, you need to have a functioning toilet. A toilet that constantly overflows doesn’t do you much good. By understanding overflowing toilets and sewer damage, you can develop a strategy for keeping your bathroom dry.

Is There a Good Time To Replace a Bathroom Supply Line?

10/10/2018 (Permalink)

During a bathroom renovation supply line damage can lead to a lot of water issues in your Costa Mesa,CA home

Have you noticed a leak in the bathroom of your Costa Mesa, CA, home? If supply line damage is to blame, you may need to replace the piping as soon as possible. Leaving this system damaged could result in a wide range of problems including the following:

  • Low water pressure
  • Bad odors
  • Major leaks

In some cases, your residential water remediation professional may suggest replacing a supply line whether or not it is a good time for you. In other situations, you may be able to plan the replacement around your schedule and budget.

During a Bathroom Renovation

Has a bathroom leak left your washroom smelling musty? Do you need to upgrade outdated building materials? No matter why you want to do a bathroom renovation, this often serves as a great time to update a supply line. This is especially true if you are tearing out your toilet. This type of renovation can actually lead to supply line damage because the gasket can be harmed when removing the old fixture. Many contractors suggest replacing your supply line each time you renovate this space to ensure you aren't left with a bad seal.

A renovation is a good time to replace your line because you may already have access to the spaces needed for the replacement. If you wait until signs of a leak are evident, you may have to tear apart your recently renovated bathroom to get at the line.

Before the Warranty Expires

The warranty of your plumbing depends on the material it is made from. Most plastic lines are guaranteed for five to eight years while a steel braided line may have a lifetime warranty. A supply line leak can happen at any time, but it may be a good idea to replace your piping while within the window of your warranty if possible.

Supply line damage can lead to a lot of water issues in your Costa Mesa, CA, home. Finding a good time to replace this piping can save you money and frustration.

3 Dos and Don’ts of Water Damage Cleanup

6/21/2018 (Permalink)

Flooding in your Costa Mesa, CA, home from a broken pipe or other water events can cause serious damage to your home and belongings.

Experiencing a flood in your Costa Mesa, CA, home can be stressful and frightening. From a broken pipe in your sewer system that cause toilets to overflow to torrential rainstorms that cause localized flooding in your neighborhood, floods may come from a variety of sources. If you are facing damage caused by floods, there are a few dos and do nots you may want to keep in mind, whether you are preparing to file an insurance claim or hire a water damage and flood cleanup service.

1. Do Not Wait To Contact Your Insurance Agent

One of the first steps you might want to take once your home floods is to call your insurance provider. Once your family members are evacuated from the home and in a safe area, contact your agent. Inform him or her of the flood and what you think the extent of the damage might be. Take photos if it is safe to do so and send them via email or an insurance app. This can result in a quicker payout and give you time to work out any issues you might encounter once the insurance claim is processed.

2. Do Call for Mitigation

As a homeowner, it is your duty to prevent further water damage happening once the flood occurs. This means doing all you can to prevent floods from spreading. Calling in a water damage and mitigation service can give you peace of mind that unaffected areas of your home remain untouched. Mitigation efforts may include the use of tarps and sealants for broken windows and doors and portable sump pumps to drain away water in the home.

3. Do Not Enter Flooded Rooms

If you have a broken pipe that caused a flood, you may want to retrieve important items from certain rooms. However, this could be dangerous, especially if electric cables and outlets are wet. Avoid going into any affected area until emergency crews tell you it is safe to do so.

Flooding in your Costa Mesa, CA, home from a broken pipe or other water events can cause serious damage to your home and belongings. However, taking the proper steps, from reporting the flood to your insurance agent to calling for help, can make this disaster a bit simpler to endure. For more information, visit http://www.SERVPROcostamesa.com/.

Faster to Your Costa Mesa Water Damage Emergency

5/31/2018 (Permalink)

Just one example of the hardworking SERVPRO of Costa Mesa crew helping at a business office water damage.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Costa Mesa provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Costa Mesa arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

About SERVPRO of Costa Mesa

SERVPRO of  Costa Mesa specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at the SERVPRO corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet the crew ready to help you at a moments notice here.

See our list of certifications and training here.

Water Damage Timeline

5/31/2018 (Permalink)

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 – 949-566-8887 Se Habla Español

See our list of certifications and training here.

3 Steps to Preparing Your Commercial Building for Summer

4/23/2018 (Permalink)

Everyone in Costa Mesa, CA is excited when spring comes around, but the truth is warmer weather often brings a combination of rain and rapid snowmelt, and with it risks of flooding. Preparing your building for the spring thaw really means preparing first for the cold weather. Where possible, the goal is to prevent damage rather than repair it. Here are three big steps you can take toward getting your building ready.

1. Check Weather Forecasts

Throughout the winter, it may be a good idea to know when extremely cold days are approaching. When the low temperatures are looming, there is a number of things you can do to help keep the pipes running:

• Let the faucet drip slowly; running water should help avoid freezing.
• Avoid turning the thermostat too low overnight.
• Open cabinet drawers to expose pipes to warmer air.
• If you’re going away, leave the heat on at no lower than 55° F.

2. Insulate

One less frozen pipe is one less hassle to handle. Pipes that freeze can burst next, which can cause flooding. Consider covering exposed plumbing with pipe sleeves, and check areas such as crawl spaces, attics, and basements for proper insulation, as these are generally the coldest places, and pipes here usually freeze first. Other possibilities for protecting the pipes include wrapping those nearest to exterior walls in ¼ inch of newspaper, or installing a UL-listed heat cable or heat tape.

3. Bring in What You Can

Make every effort to drain and bring in any outside hoses or supply lines (i.e. water sprinklers) that are only used in the summertime. Keep doors closed to garages, warehouses, and pump rooms if they contain water supply lines to help minimize their exposure to wind and cold.

A spring flood can be a real risk to commercial buildings in Costa Mesa, CA. Starting preparation early and following the above tips should help you get a great start on preventing serious flooding dangers during the spring thaw. Visit http://www.SERVPROcostamesa.com for more information on commercial water damage

How To Prepare for an Adjuster’s Visit

3/23/2018 (Permalink)

If you’re filing an insurance claim for damage to your home, your insurance company will require that a home adjuster, who is professionally trained to assess damage for insurance claims, review the domicile. While insurance companies are happy to send adjusters that work for them, you can also hire your own public adjuster in Costa Mesa, CA to do the assessment.

Either way, your claim will be most successful if you prepare for the adjuster’s visit in advance. In general, the more information and evidence of damage you can provide to the adjuster, the more likely your insurance company is to pay for damages. Follow these basic steps to get ready for an adjuster’s visit.

1. Make a Visual Record of All Damage

Take photographs or videos of all the damage in your home. This includes damage to possessions like electronics, furniture and carpets as well as structural damage to walls, floors, sheds and swimming pools. This provides irrefutable evidence of the damage. Make sure you don’t throw anything away or make any permanent repairs until after the adjuster’s visit.

2. Take a Complete Inventory of Damaged Items

At the least you’ll need to make a list of everything that was damaged. Information should include the make and model, the item's age and the condition it was in before it was damaged. If you have purchase receipts you should gather these together and give them to the home adjuster.

3. Get Estimates for Clean-Up and Repairs

Contact disaster mitigation services and building contractors in Costa Mesa, CA to provide official estimates for the cost of cleaning up and restoring your home. Give these estimates to the adjuster along with the inventory and visual record of damages. By providing evidence for how much everything will cost, you’re making it clear to your insurance company what needs to be paid for.

Before a home adjuster comes to assess damage to your home, make sure you have made detailed records of the damage. This means you can point it out to the adjuster and provide documentation of what everything is worth and how much it will cost to repair or replace. Visit http://www.SERVPROcostamesa.com for more information on water damage

4 Tips To Prevent Frozen Pipes

1/18/2018 (Permalink)

Cold weather can cause your pipes to freeze and even burst. Frozen water puts incredible pressure on pipes and can cause them to crack, resulting in water damage when the ice thaws and water begins to seep through the cracks. Pipes located in areas of your home with little insulation, such as outdoor and attic pipes, typically have a greater risk for freezing, but it is important to monitor all pipes in your Costa Mesa, CA home for cracks during cold weather. Water line repair can be expensive, so when facing particularly cold temperatures, it is usually a good idea to use these four tips to keep from having frozen pipes.

1. Keep the thermostat the same temperature both day and night. Lowering the temperature in your home at night may help lower your electricity bill, but the change in temperature may put added pressure on your pipes. By not changing the thermostat, the water flowing through pipes is kept warmer, and you can probably avoid a frozen pipe disaster.

2. Let water drip from the faucets. Your pipes are usually at the greatest risk of freezing during sudden cold snaps. Flowing water is less likely to freeze, so letting water drip continuously from kitchen and bathroom faucets can prevent frozen pipes. Periodically running the faucets at full blast may also be a good idea.

3. Open cabinet doors. Exposing pipes to warm air helps keep them from getting too cold. Because most exposed pipes are located under kitchen and bathroom cabinets, opening the doors can help warm air circulate around the pipes.

4. If you are traveling, set the thermostat above 55°F. When you will be away from home, you probably don’t want to waste electricity warming your property. Resist the urge to set your thermostat lower than 55° F, because your water pipes still need to stay warm.

Dealing with frozen pipes in Costa Mesa, CA can be a nightmare. Using the above four tips during freezing weather can usually help you avoid expensive water line repair. Visit http://www.SERVPROcostamesa.com for more information on water damage.

Prepare to Deal with Water Damage After a Fire

12/7/2017 (Permalink)

Prepare to Deal with Water Damage After a Fire

When you experience a fire in your home, you no doubt expect to deal with fire damage in the aftermath. However, did you know that homeowners usually have to deal with water damage as well? It’s not something homeowners tend to think of until after the fact, but when the firefighters show up to extinguish the flames, a great deal of water comes out of that fire hose. The water gets the job done, but it doesn’t leave when the firefighters do. It absorbs into your walls, carpet and belongings, where it can cause even more harm to your home. This leaves you with a little more clean-up on your hands, but with the right tools, you can get your home back in livable condition again.

Ventilation

The key to dealing with both water and fire damage is proper ventilation. You want to dry out your home while letting smoke-and-soot-tainted air move outdoors. There are multiple ways to do this:

Opening all of your windows and doors in the affected space
Placing box fans or industrial fans in the windows
Removing furniture and other obstructions that might block air flow

Professional Help

Regardless of how many fans you have on your side, you’re going to need a little assistance from water damage professionals in Costa Mesa, California if you want to ensure your home’s getting the care it needs. Get a crew with the right tools to help you dry out carpets, walls and other parts of your home.

Mold Prevention

When a home experiences water damage, there’s always a chance for mold growth. Working with the pros can be a great way to deter the growth of mold and mildew, but you need to remain vigilant even after the fact to ensure you don’t get an infestation on your hands.

Dealing with fire damage is hard, and tackling damage caused by the fire hose on top of that is even harder. However, it’s possible when you have the right professional assistance on your side, and you know the steps to take to work towards a dryer, more livable home. Visit http://www.SERVPROcostamesa.com for more information on water and fire damage.

Costa Mesa Multi Unit Complex Gets SERVPRO Treatment

8/10/2016 (Permalink)

When it rains, it pours. So let SERVPRO of Costa Mesa be your umbrella from the storm.

Recently SERVPRO of Costa Mesa responded to a water damage caused by a plumber working on a separate area of the building. The building was a multiunit apartment complex. This plumber was fixing a pipe that had burst in the slab. They had rerouted the line through the walls and had just turned the water back on, when disaster struck. Immediately after he turned the water back on a supply line under the kitchen sink burst, causing it to flood the upstairs apartment and cascaded down into the two apartments below.

The plumber, who also performs water damage restoration, tried to send their crews out and bill the owners insurance company. However, when the claim was reported SERVPRO of Costa Mesa was dispatched immediately. The restoration crew that the plumber had sent out was not capable of performing the job correctly. They gave no consideration to possible asbestos testing or abatement being needed. In addition, they did not have the correct tools to properly diagnose the extent of the water damage. They simply wanted to cut out all the dry wall in the entire unit and set up lots of equipment to dry the framing. Doing so would have displaced the families in all three affected apartments.

SERVPRO of Costa Mesa was able to help avoid an even larger disaster. We were able to dry most of the affected areas in place as well as prevented the families in the apartments from having to be moved out. This saved the insurance company and the building owner THOUSANDS of dollars in unnecessary expenses. Every day we see plumbing companies trying to start a division which does water damage restoration. Most of these companies do not have the first clue as to how to properly dry down a structure, minimize damage and prevent any further environmental exposures. They seem to think that all you have to do is set up air movers and dehumidifiers and bill the insurance company large amounts of money. So the next time you have a slide of water damage in your building, call the people who know how to get the job done right the first time and don't have dollar signs in their eyes.

Call today at 949-566-8887 or contact us online here.

Check out a list of our qualifications here.

Pin Hole Leaks in Costa Mesa

7/6/2016 (Permalink)

One tiny hole does more damage than you could imagine. Give us a call to help at 949-566-8887

SERVPRO of Costa Mesa just finished a water damage in Laguna Niguel at the Phillips residence. This is the 8th time this family has had a water leak caused by a pinhole in a copper pipe. If you live in south Orange County you are probably all to familiar with this scenario. Even if your fortunate enough to to have not had this happen to you, someone you probably know, a friend, a neighbor or colleague has had a pin hole leak in their home. These little leaks that often go unnoticed have caused millions in damages to home owners in the South Orange County area. So much damage in fact that homeowners, homeowners associations and builders have sued the water district in an effort to re-coupe their losses. They alleged that the water district knew about the corrosive nature of the chloramines used to disinfect the water.  In 2015 a just tossed out the class action lawsuit. "The judge ruled that the districts can’t be sued because they’re following state and federal standards for safe drinking water" (Refer to this article

http://m.ocregister.com/articles/water-675410-homeowners-leaks.html). To add insult to injury, homeowners insurance companies are choosing not to insure homes that have had multiple water leaks. Labeling these homes as high risk, even non-renewing current policy holders. If they do insure these homes they are excluding water damage on the policy for the first 5 years and sometimes requiring proof that a re-pipe or epoxy coating of the copper pipes has been completed. In addition the cost of insuring these homes has gone up. According to some insurance agents 5 times the normal premiums. And just when you thought it couldn't get any worse, even the real estate market is feeling the strain. The added expense of insuring a high risk home has caused many buyers to walk away from a purchase.  So what's the solution? Be an the look out! Performing a weekly or bi-weekly walk thru of your home can help you to catch leaks before they cause to much damage. Be sure to look in those hard to see closets and walk behind the sofa and furniture. Look for bubbling of the paint above the baseboard line. Or discoloration to the flooring or walls. If you think that you may have suffered a pin hole leak in your home call SERVPRO of Costa Mesa right away for a free inspection. Turn off the water to your home when on vacation or even when your not home  during the day. If you have had multiple leaks look into getting your home re-piped or epoxy coated to prevent future pin hole leaks. For further reading, feel free to check out our Water Information Page here or check out our credentials for solving these matters here.

Costa Mesa 24 Hour Emergency Water Damage Service

5/5/2016 (Permalink)

SERVPRO of Costa Mesa provides 24 hour fire and water damage restoration service in Costa Mesa and the surrounding areas.

SERVPRO of Costa Mesa is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 949-566-8887

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Costa Mesa has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Costa Mesa

SERVPRO of Costa Mesa specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

Check Out Our Certificiations!

DIY Water Damage Restoration & Why It's A Bad Idea

4/7/2016 (Permalink)

We maintain all drying equipment and have the latest in technology for any water damage job.

Nowadays more and more people are becoming do-it-yourselfers. It seems that everyone with an Internet connection is on YouTube trying to figure out how they can save money by performing services themselves. 

While that is a excellent idea when you have to hook up a home theater system or mount a TV to the wall, attempting to perform your own water damage mitigation drying or mold remediation it's definitely not something that should be attempted on your own. Sure you can rent dehumidifiers and fans, maybe even air filtration equipment, but the consequences for not performing mitigation for the candy bar outweigh the cons. SERVPRO recently arrived to a project in which the homeowner had rented a few dehumidifiers from Home Depot to attempt to dry out his home from a major plus size water damage. While we applaud his efforts, he did not have the proper training, knowledge and or tools to successfully perform this work. In fact when we tested the dehumidifiers that he had rented from the Home Depot only one of them was actually working. The other two were not removing any moisture from the air. In fact they were actually putting moisture back into the air. This doesn't help drying in the least bit and ended up causing more harm and money than the homeowner had anticipated. 

Next time you get a new appliance, YouTube a DIY video, but the next time you experience water damage in your home or office, give the SERVPRO professionals a call. We'll help make it Like It Never Even Happened.

Top 5 Reasons Water Damage Restoration Claims are Denied in Orange County

2/26/2016 (Permalink)

Just one example of water damage in a home. A sewage backup in a Costa Mesa Home on the right and a lower level flood from a pipe burst above.

The following is a list of the most common causes for denial that we encounter here in southern california.

1Long term damage. Most homeowners policies will cover a sudden and accidental escape of water. This can be caused by a pin hole leak in a pipe. A sink or toilet that over flows due to a stoppage in the drain or bowl. A toilet supply hose that bursts. Hot water heater that bursts. Cast iron or ABS drain line crack and other similar sudden accidental escapes of water. However, most people do not know that a small drip under the dishwasher or a leaking angle stop valve that causes damage over a long period of time is not covered by most homeowners insurance policies. These types of leaks are the most damaging because they go unnoticed for long periods of time until suddenly someone notices a musty odor, or some mold like staining. At which point its to late. The damage has been done and there is no insurance coverage. This type of denial happens more often than any of the others combined. So make it a regular routine to check those angle stops and supply lines for leaks, drips or corrosion of the pipes. After all an ounce of prevention is worth a pound of cure!

2. Late reportingThis goes hand in hand with long-term damage. The longer you wait to turn in a claim the more the water is eating away at the building materials and finishes of your home. Most insurance policies require that a homeowner mitigate (fancy word for try to minimize) their damages. Which means if you have wet flooring or cabinetry and decide to just wipe up the water that you can see with a towel and assume everything will be fine you may lose out on potential coverage. Water Damage can cause mold growth, wood rot and other microbial amplification. Some of the additional policy coverage for mold and bacteria amplification could no longer be available to you if you decide to wait!

3Ground or Rising water. Typically homeowners insurance does not cover flooding or ground water issues. Flooding would be caused by water outside the home steadily rising until it reaches a level high enough to enter your home. This may be caused by heavy rain fall, improper drainage or ground water issues such as a spring under the home or a neighbors over watering. Sometimes leaves get lodged in the drainage system during the fall then the heavy rains cause the water to back up into areas it shouldn’t.

4Construction DefectsYour homeowners insurance may not cover the shoddy work performed by your discount handyman. Often time in an effort to save costs on showers, plumbing fixture installations, roofing and other problems. Homeowners may select to use a handyman or a friend of the family. Everything may appear fine and even look great until you find out its leaking water or wasn’t constructed properly in the first place. This can be a difficult situation. Always use licensed, insured and bonded contractors to perform work on your home. If you think hiring a professional is expensive, try hiring an amateur.

5. No resulting damageThis sound silly right? Why would anyone report a water damage claim if they didn’t have any damage in the first place? Here in California majority of homes are a slab on grade type construction. Which means the ground (dirt) is graded, the plumbing is laid in the ground and then a concrete slab is laid right over the top of the grading (generally speaking). One of those pipes may spring a leak under the home causing water to escape under the home. Sometimes these are detected by the homeowner or occupant because of loss of water pressure or a hissing noise coming from the wall or floor. Sometimes the occupant may notice hot flooring or tile, in the case of a hot water pipe leak. The water however just dissipates into the ground, not affecting any of the building materials. When the homeowner finds out how much it is going to cost to reroute the under ground plumbing, or even jack hammer into the flooring and concrete to access and fix the leak, a call is made to the insurance company to cover those cost. In certain situations those costs may be covered. However, in order for those costs to be covered resulting damage must have occurred. What does this mean? It means that the water that escaped must have affected one or more of the building materials. (i.e. Flooring, Drywall, Framing, Cabinetry, baseboard etc.) If none of those materials are affected, then the claim may be denied.

If you have any questions regarding these situation or would like and estimate for the cost of restoring you water damaged home please do not hesitate to contact SERVPRO, where we can help guide you through the process from start to finish.