Recent Storm Damage Posts

How Can You Clean and Disinfect Your Home After a Flood?

4/29/2020 (Permalink)

Carpet being lifted due to water damage Damaged carpet by flood waters in Fairground, CA

How Can You Clean and Disinfect Your Home After a Flood?

Once the flood waters have receded after a flood in Fairgrounds, CA, there’s going to be a nasty mess to deal with. While the cleaning requirements vary based on the severity and nature of the flood, you can count on having a serious chore ahead of you.
A flood clean-up must take into account the different types of damage, which may include

Contamination from bacteria in dirt or raw sewage
Sediment that flowed into your home
Black mold growth, including in hidden areas
Erosion and weakened building materials that could cause structural failure

What’s the First Step?
Before you can assess the damage, you must pump out the standing water. If the water is relatively clean, you can remove it with a shop vacuum or rented pump, but if it has objects in it or raw sewage, you’ll have to use a trash pump. If you have to stand in the water, assume it’s contaminated and wear protective boots or waders.

What Are the Mandatory Cleaning Requirements?
Any items that are absorbent, such as carpets, drywall, and wood, must either be thoroughly cleansed or replaced. Black mold loves soaked drywall, which provides it a perfect food source and environment for explosive growth.
Use a flood disinfectant on non-porous surfaces, such as one cup of white vinegar per gallon of water. Carpets and fabrics that have developed mold usually have to be professionally cleaned with a chemical solution, but if you can catch it before mold grows, use the same vinegar and water recipe as above to prevent mold and remove any unpleasant odor.
Flood water with sewage has elevated cleaning requirements. Bleach can clean hard surfaces, but porous building materials, carpets, furniture, and throw-rugs usually will require a licensed flood clean-up company to determine what must be replaced and disinfect what can be kept.
Once everything has been cleaned, you can remove lingering odors with a mix of 50% vinegar and 50% water left in an open bowl. This will gradually absorb odors and leave a refreshing aroma in the air.

What To Know About Water Categories and How They Affect Your Business

4/9/2020 (Permalink)

Old rusty pipe with leak and water spraying out Damage from white water usually occurs from a broken pipe

Here's What You Should Know

If you think your Westside, CA, business may have experienced water damage, it’s important to understand the different types of damage and how they need to be repaired. There are three categories most damage falls under depending on the water type that causes the problem. Here’s what you should know.

1. White Water

Any time you experience flood damage you should contact a restoration service for help with cleanup. Fortunately, white water may be the easiest damage type to repair as this is created by clean water that is safe for human consumption. Damage from white water usually occurs from a break in a faucet or pipe, although it may also result from a problem with the water hold tank.

2. Grey Water

Greywater damage is classified as damage from water than has been used, but not contaminated. Examples of this include the water used to prepare food or wash dishes, water with mild cleaners added, or rainwater that hasn’t yet touched the ground. Damage from these things can come from a broken pipe or roof leak. Some extra cleanup steps may be necessary when dealing with any gray water cleanup and repairs.

3. Black Water

The last category is black water. This is any water that may have come in contact with sewage material. Water from storm flooding, toilet overflow, and storm drain overflow all fall under this category. Clean up of this kind can require extra cleaning sanitizing steps for the affected area, so any time you suspect you have damage of this type it’s best to contact a local restoration service. They should have the tools needed to perform these extra safety steps.

When dealing with water damage it’s important to contact a professional. They will be able to determine which category of water caused the issue and handle repairs appropriately. Remember, if your business experiences black water flooding it will need to be sanitized as well.

4 Tips To Help You Get Ready for Storm Season

10/30/2019 (Permalink)

Water barrier of sand bag to prevent flood Have a supply of sandbags you can set up near entryways and windows

How To Protect Your Building When Water Rises

It’s important to know the challenges you are likely to face as a property owner in Downtown Costa Mesa, CA, before they occur. While you may not be able to avoid all storm damage from every major weather event, there are several things you can do to protect your building and your business when flood water rises. Putting these tips into practice are a good place to start.

1. Back Up Important Data

There are many reasons you should always have a backup of the vital information it takes to run your company. Don’t wait until a flooded building puts your files in jeopardy before you save the information. Paper files are especially vulnerable to flood damage, and electronic files are only as safe as the device where they’re stored. Consider cloud storage for important information, and back it up frequently.

2. Have Barriers in Place

The best way to protect your building from flood water is to stop it from getting inside. Make sure you have an excellent drainage system in place to divert water away from your building. For strong storms where such measures prove insufficient, have a supply of sandbags you can set up near entryways and windows.

3. Practice a Safety Plan

Dangerous storms often make people nervous. It’s imperative that everyone involved knows where to go if a storm should hit during business hours. Communicating the plan clearly and practicing it ahead of time can help people stay calm and safe.

4. Get Remedition Quickly

If your building takes on water damage during a storm, your first call should be to certified flood remediation experts. A timely call gets technicians to your building faster, where they can assess the flood damage and start work on the repairs.
Storm season may be fierce in your area. When you know it’s coming, you can minimize the impact of flood water on your building by following sound preparation tips.

What To Do After a Flood If You Don’t Have Insurance

9/9/2019 (Permalink)

Blue paper with FEMA title and U.S Department of Homeland Security Logo FEMA can help you restore your home after a flood

What To Do After a Flood If You Don’t Have Insurance

If you live on a flood plain in Bristol, CA, you are probably worried about excess water destroying your home. A sudden rainstorm or hurricane can cause massive destruction, and your regular insurance policy might not cover the damage.
Some renters or homeowners thus purchase a separate flood insurance policy. Others, however, don’t realize that they aren’t covered for flood damage until it is too late. Thankfully the Federal Emergency Management Agency has grants available to assist renters and homeowners after a flood. This money can help pay for:

  • Personal property loss
  • Dental or medical expenses
  • Temporary housing
  • Home repairs

How To Apply
You can go to or call 800-621-3362 to register for a grant from the Federal Emergency Management Agency. An inspector will then come to your home to assess the damage.
You can clean up your home before the inspector arrives, however. In fact, you should call your local storm damage restoration company as soon as possible after a flood. FEMA may then reimburse you for the cost of the repairs.
Anyone who lives in a federally declared disaster area is eligible for this assistance. You can even apply for the grant if you have flood insurance.

What Other Assistance Is Available?

While FEMA can help you restore your home after a flood, the grant may not cover all of your expenses. However, you can also apply for a low-interest loan from the U.S. Small Business Administration (SBA). Despite its name, the SBA provides loans to renters and homeowners, not just businesses.
Homeowners can borrow up to $200,000 from the SBA to replace or repair their house. Both homeowners and renters can also borrow up to $40,000 to cover the loss of their personal property. Unlike the grants, however, you have to repay these loans.
Flood insurance is the best way to ensure you are covered following a natural disaster. Yet even if you don’t have insurance, you may not have to pay for all of your expenses out of pocket.

How To Get Rid of Odors After a Flood

8/29/2019 (Permalink)

A storm in College Park, CA, can flood your commercial building, leaving you in need of storm restoration experts. When storms leave widespread destruction in their wake, local cleanup crews may not be able to get to everyone as quickly as usual. If a mess is left too long, it can begin to smell. The foul odors in your building after a flood can be due to anything from sewage to mold growth. A comprehensive cleanup and restoration of your building is necessary to get rid of the stench.

Thorough Flood Cleanup

The first step of getting rid of odors after a flood is typically accomplished by getting rid of the bacteria that cause the odors. A complete cleaning of your building can include many tasks:

  • Water extraction
  • Carpet cleaning
  • Insulation removal
  • Drywall replacement

After everything that has been touched by contaminated flood water has been removed or cleaned, technicians disinfect every surface in your building that could possibly be dirty. This can also help prevent mold growth and other secondary damage.

Air Quality Improvement

Even after your building is clean, rotten odors can still linger in the air. This is especially likely if your building has experienced a sewage loss. Technicians may bring in air purifiers with HEPA filters to capture anything that makes your building smell bad. After a few hours or running the purifiers, you should notice a marked difference. Another technique specialists may try is an ozone treatment. Ozone molecules are released into the air where they bond with the particulates that are causing the odor. In doing so, these ozone molecules neutralize the offenders, leaving behind fresh air. Once the building has aired out, you and your employees can return to a building with better air quality.
The longer a building is exposed to flood water, the more likely it is to develop mold growth and other problems. With these problems come bad odors. Once technicians arrive, however, they can take care of both the smell and its cause.

When Storms or Floods hit Costa Mesa, SERVPRO is ready!

7/16/2019 (Permalink)

When nature gets wild, let SERVPRO of Costa Mesa come help you get it under control.

SERVPRO is Ready!

SERVPRO of Costa Mesa specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Costa Mesa, CA, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (949)-566-8887 or contact us online here.

What To Expect With Roof Repair

7/10/2019 (Permalink)

Roof repair in a Downtown Costa Mesa, CA home

What To Expect With Roof Repair

When your Downtown Costa Mesa, CA, experiences a heavy storm you may find yourself in need of a roof repair service. Fortunately, a storm damage restoration service should have the equipment and knowledge needed to get the job done. Here are a few things you can expect to see during this process.

1. Damages Areas Should Be Covered Before Repairs

When you find areas of storm or wind damage on your roof it's important to keep these places covered until repairs can be made. Many professionals recommend using either a tarp, or ply-board. Your restoration service may have other materials to keep your roof safe, but keeping the damage covered until they can get there can help prevent further issues.

2. Repairs Should Be Made as Quickly as Possible

After you contact your restoration service you may find that they want to get the roof repair done as quickly as possible. This is because leaving repairs unfinished may lead to other potential issues. Having a professional restore your roofing can also help ensure that the job is done correctly the first time, and that any related damages can be taken care of as well. You may also want to contact your insurance as they may help pay for the process.

3. Related Areas Should Be Inspected as Well

If your home experiences roof damage then you can expect to see the professionals conducting your repair check over other areas as well. These are areas inside the home that may have been damaged such as in your attic, insulation, under any loose shingles, and outer walls where drainage may have been affected.

During your roof repair process you can expect to see that the damaged areas will be covered over until the necessary repairs can be made. The repairs themselves should be made as quickly as possible to help avoid further damage, and any areas related to the damage will be inspected as well. If you have any questions or restoration experts should be able to help.

How Cities Use Technology To Prevent Flooding

5/11/2019 (Permalink)

The Thames Barrier of movable steel doors that open or close to regulate water flow

Every major city in the world has faced a flooding problem at some point in its history. Whether the high water is due to hurricanes, torrential rainfall or inadequate infrastructure, it often leaves city officials and engineers racing to find a solution. Some cities are turning to technology to come up with innovative answers to stop flooding. Costa Mesa, CA, could learn from some of these techniques to prevent future flooding problems and the need for water damage repairs.

What Measures London Is Taking

London is a prime example of a city in need of protection against flooding. The Thames River is vulnerable to flooding, and climate change has introduced unpredictable rainfall. Urban crowding relies on a drainage system that can back up. To combat the problems with high water, United Kingdom officials have found the following technological solutions:

  • Remote-controlled boats to measure river levels in places too dangerous for humans
  • The Thames Barrier of movable steel doors that open or close to regulate water flow
  • Land and water traveling boats that clear overgrown weeds to prevent blockages
  • Robots that can access small underground tunnels to identify blockages

Why Tokyo Might Be the Model City

Japan has taken a more aggressive approach to flood prevention because it is a country in a more precarious position. It is vulnerable to hurricanes and has been devastated by various floods over the past century. Since Tokyo is one of the most populous cities in the world, even a minor flood can impact tens of thousands of people. The city has long had a levy and flood channel system. However, in the past twenty-five years, they developed the G-Cans Project, which utilizes an underground system of turbines, pressure tanks and water pumps to regulate water flow. It is a massive undertaking that uses hydraulic power to move water through the city and to the ocean.

Cities are finding new ways to combat high water. As climate change introduces more unpredictable weather, cities have to stop flooding even before the rains begin. Engineering and technological advances, such as those employed in London and Tokyo, are models for the future.

Water Damage Stinks! Here’s What To Do About the Smell

4/29/2019 (Permalink)

Flood Damage in a local Costa Mesa, CA home.

The aftermath of a flood is no picnic, and even after all damaged materials have been removed and the ground floor has been thoroughly dried and cleaned, the smell of mold and sewage can linger for weeks or even months. If your home was recently in a flood, and you’re tired of your home reeking like mold growth and black water, your local Costa Mesa, CA flood restoration team has a few odor removal tips that may be of use to you.

Get Rid of Mildew Smells in the Carpet

One of the biggest culprits for lingering odors post-flood is carpets. If you decided not to replace your carpets after sewage loss, it may be the cause of that bad smell and quite possibly for any adverse health symptoms you or your loved ones have experienced. Some things you can do to get rid of any residual debris and flood water include:

  • Completely dry the affected areas and then leave your windows open to allow the room to air out.
  • Place dehumidifiers throughout the affected area.
  • Treat your carpet with a cleaning solution designed to kill mold growth and bacteria.
  • Pour baking soda over the areas your sprayed and leave it on the treated areas for some time, preferably overnight. Vacuum it up in the morning.

If after thoroughly cleaning your carpets your home still smells like black water, clean the air.

Steps for Cleaning the Air

Cleaning the air is fairly simple and involves a few common household items.

  • Cat Litter: Cat litter is designed to soak up odors, so place a little bit in each room. Change it out periodically to make sure that it absorbs as much of the residual odor as possible.
  • Vinegar: Place bowls of vinegar throughout your home, and in just a few days, your home will be smelling as fresh as it was pre-flood.
  • Baking Soda: In addition to using baking soda on your carpets, you can also use it to zap odors from the air.

Mold growth can really stink up your home. To get rid of that bad smell, try utilizing the tips above from your Costa Mesa, CA water damage team. Visit http://www.SERVPROcostamesa.comfor more information on storm damage.

Picking up the Pieces After a Flood

4/23/2019 (Permalink)

Contact SERVPRO of Costa Mesa if you experience Residential or Commercial Flooding.

Flood damage can be mitigated, but often even the best precautions fail to protect property against the water wrath of Mother Nature, especially in Costa Mesa, CA. A house can go from pristine to filthy after a flood, and the tricky part is going from flood to clean again.

The EPA has certain cleaning requirements after a flood, which include regulations regarding:

  • The type of flood disinfectant used
  • In what manner waste is disposed of
  • Air quality within the home post-flood

Damaged Items and Property

Personal items are often damaged during a flood. Items in lower floors of buildings are the most effected, while residual moisture can seep higher in buildings after the flood has passed and affect belongings on upper floors. Cleaning requirements regarding personal items are left to the discretion of the owner. If an item can be salvaged and is not too heavily damaged, it may be in the owner’s best interest to keep the article and restore it.

Making a House Livable Again

Beyond structural damage and loss of personal belongings, flood cleanup mainly focuses on making a structure livable again. This requires the removal of mud and sewage that was washed into a structure during high water events, the drying of the area to render the home dry, and the removal of microorganisms that may have spread during and after the flood. Human waste carrying pathogenic organisms could have been washed into the home as sewers were flooded. Mold often grows rampant after flooding, the spores of which are carried throughout the home by currents of air.

It can be important to follow EPA guidelines when it comes to the proper disposal of human waste if it is present in a home after a flood. Cleaning requirements concerning this type of muck can be found on the EPA website or on other pages that focus on flood cleanup. Visit for more information on storm damage.

Post-Flood Tips

4/22/2019 (Permalink)

SERVPRO can respond immediately to your home after a severe storm.

Three Important Steps To Take After A Storm 

Are you stuck with a home that is completely engulfed in flood water? There are certain actions that are necessary to take in order for you to protect your property. Here are three important steps you need to take after the storm to protect your best interests.

1. Tell your mortgage lender immediately. Not only will you most likely be able to waive any late fees on your bill - you may even be able to defer payments if your area has suffered from an extreme weather-related tragedy. That is why it important to take this step before any other.

2. Call your homeowner’s insurance company. The earlier you file a claim, the more likely it is that you will have it quickly approved. Just be prepared to record any water damage and related repairs for their records as well as your own. An insurance adjuster may need to inspect the property, as well, so be prepared for his or her arrival.

3. Find a trusted, professional cleanup company. It is never safe or very effective to clean and repair your home yourself after flood water has left its effects, so you need to find the best local Mesa Verde, CA, residential storm damage service to help you create a thorough cleanup plan that gives you the best chance of restoring your property.

Above all else, make sure that you keep yourself and your family safe after a storm. A flooded home can cause contaminated standing water, electrical dangers and other hazards that you need to be aware of. In some cases, it is best to avoid your property at all costs until local authorities give the all-clear. Once everything has settled down at and around your house, a professional cleanup team can help you figure out how to deal with flood water and its related damage so you and your loved ones can be safe and happy in your home once more.

Disaster Preparation: Ensuring Your Business Survives

2/12/2019 (Permalink)

Make sure your business in Fairgrounds, CA is prepared to survive a potential disaster

Disaster Preparedness

Disaster preparedness and business preparedness go hand in hand. In fact, knowing how you will respond during a disaster is more critical than most business operations because a lack of an emergency plan may result in the end of your business. Therefore, to ensure that your business survives a potential disaster, make sure you are prepared.

1. Backup Critical Data

In the digital age, it is essential that a company backup all of their critical data. However, while backups on internal servers may sound like a decent plan, what happens if your facility burns to the ground? Data should be saved and stored off-site or even using secure cloud storage.

2. Contact Suppliers and Clients

One of the keys to disaster preparedness is making sure you have a list of all critical contacts. For businesses, this list should include the numbers and names of suppliers and contacts so that you can keep them abreast to your business’ disaster recovery.

3. Check Your Coverage

Do you currently know how well you are protected in the event of a disaster? Will your insurance policy cover fire, water, and other property damage? If so, to what extent? Knowing the content of your insurance policy means that you will have a better understanding of your financial responsibilities should a disaster occur.

4. Create an Emergency Plan

While there are disaster restoration specialists in the Fairgrounds, CA, area who can help you develop an emergency response plan, the basis of such a plan is simple. You want to establish a list of emergency contacts who can help you mitigate and restore your commercial property. You should also seek out a company that can respond quickly to reduce the risk of other potential problems, like vagrants or mold growth.

Disaster preparedness can seem like a secondary concern for many business owners and managers. However, the truth is that when a disaster happens, you need to know how to manage the critical operations of your business even outside of having a facility.

3 Ways To Prepare Your Business for a Power Outage

8/21/2018 (Permalink)

Air movers on a storm damage in a Downtown Costa Mesa, CA home

According to a study by Primen, businesses lose a total of $150 billion annually from grid problems. In fact, 70 percent of companies will experience a power outage during the next year. Before your Downtown Costa Mesa, CA, business is faced with this challenge, use these steps to put a plan in place.

1. Create a Continuity of Operations Plan

Make sure you and your employees know who is responsible for what in the event that your business loses power. Who will safely escort customers out of the building, if necessary? Who will make any important customer- or vendor-related phone calls? Identify key staff, and make sure that all phone numbers are easily accessible. It may be worth investing in cell phones for all essential personnel.

2. Consider Purchasing a Portable Generator

If your business absolutely needs power to operate, it may be worth purchasing a generator well before you are faced with an outage. Read the manufacturer’s instructions closely upon purchase, and remind yourself of how to use it regularly. It is always important to exercise safety when using a portable generator.

3. Keep Water, Food, Batteries and Flashlights On Hand

Depending on the cause of the power outage, it may not be safe to leave the building. In that case, you will likely be glad to have plenty of food and water available for staff. Flashlights and plenty of batteries to go with them could be extremely useful to anyone inside the dark building.

A power outage is a regular occurrence for business all across the country. By putting together a continuity of operations plan, investing in a portable generator and keeping an emergency stash of food, water and flashlights stocked, your business will be better prepared for such an occurrence. Not only will this help keep you and your staff safe, but it can also help prevent a costly business closure.

Tips for a Flooded Crawl Space

7/24/2018 (Permalink)

Always remember to check your crawl space for flooding after a large storm in Costa Mesa, CA.

The torrential downpour finally stops in Costa Mesa, CA. You check for storm damage on the main level and in the yard. Just as you are about to breathe a sigh of relief, you remember to check the crawl space. A home flood is something you least expect, but it does happen. What problems can occur when your crawl space floods? How does a restoration company dry and disinfect the space?

Storm Damage Complications

A home flood in your crawl space may cause more damage than meets the eye. A restoration company looks for these potential problems:

• If water gets into the electrical systems, components may be damaged or there can be a risk of electrical shock.
Mold and mildew can quickly develop, especially in dark, damp places such as your crawl space.
• Damage to your home’s foundation is less likely, but possible if the storm brought a large, fast rush of water.

Drying and Disinfecting

The process of restoring your crawl space begins immediately to avoid further complications. Storm experts take the following steps to dry, clean and decontaminate the area:

• Damaged, wet insulation is removed and discarded.
• Professional grade vacuums and pumps remove the standing water.
• Humidifiers and air movers extract the remaining moisture from hard to reach places. If air vents are present, opening these increases air flow as well.
• Equipment is placed to monitor the residual moisture in the air, floors and walls.
• Once dry, the space is cleaned and sanitized. New insulation is installed.

Always remember to check your crawl space for flooding after a large storm in Costa Mesa, CA. Act immediately if you experience a home flood. In order to reduce the risk of secondary storm damage, such as mold and mildew, a restoration company gets to work on your crawl space within hours. Until the professionals arrive, stay out of the space as a safety precaution. For more information, visit

3 Ways To Keep Your Business Running During a Power Failure

6/13/2018 (Permalink)

When storms in Costa Mesa, CA, cause a power outage, it can be frustrating for you as a business owner.

When powerful storms move through Costa Mesa, CA, they may affect your business and cause an interruption. One common problem you may face is a power outage, especially during a thunderstorm or high winds. However, there are a few strategies for keeping your business running during a power failure, and being prepared for this issue can help you keep operations running smoothly.

1. Work Remotely

If your building’s power goes out because of bad weather, you have the option of sending your employees home to work remotely. Web designers, writers and data entry personnel may be able to access the sites and programs they need from their home’s internet service. While not every aspect of your business may be able to run normally, allowing some employees to work from home can keep certain departments humming.

2. Keep Generators on Hand

Being prepared for electrical outages can be key when it comes to avoiding a business interruption. For example, keeping a portable generator handy can prevent data loss and keep vital systems running. If you own a restaurant, a generator can keep your refrigerators running and prevent your food inventory from spoiling. It can be helpful to work with a storm damage and restoration service for making an outage plan and to ensure the generators you purchase are suitable for the type of power you would need to stay open during a blackout.

3. Use Downtime Wisely

Having a downtime plan in place can be effective for making the best of a power outage. If the interruption is limited to your building, move to a nearby café and take advantage of its internet connection while you enjoy a coffee and brainstorm with your team. Mobile apps and portable chargers can turn your phones into powerful work tools and let you make the most of a business interruption.

When storms in Costa Mesa, CA, cause a power outage, it can be frustrating for you as a business owner. However, having a blackout plan in place might help you and your employees continue your company’s operations when the lights go out. For more information, visit

Flood Damage at Dental Office, Makes Smart Call

5/31/2018 (Permalink)

One call took care of it all. Let the professionals at SERVPRO help you make it Like It Never Even Happened.

When a dentist's office flooded in Newport Beach, he knew exactly who to call. From the emergency extraction and dehumidification, to the asbestos abatement and restoration, we at SERVPRO are sanitation ready for all your commercial health needs. We were able to assist this office in getting a total of 4 dental office rooms, an administration front desk, a hallway and two back offices up and running within a timely manner that allowed this business owner to get back to helping his patients.

Don't think twice, call us at 949-566-8887 the next time you have an emergency, whether at home or at work, we can help you get back to pre-disaster condition Like It Never Even Happened.

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Sewage Cleanup in Newport Coast, CA

5/31/2018 (Permalink)

Just a few images of Black Water backup, a look at roots in pipes and just what one would need to be safe while cleaning such a mess.

Raw sewage in the home is not something that anyone wants to experience. The thought alone can initiate a gag reflex. However this is a common occurrence in Orange County. Whether its from the water district performing maintenance on the sewer systems, tree roots that have forced there way into your waste lines or the all to common clogged drain. What may start out as a small toilet overflow can quickly turn into something much worse if left untreated.

Category 3 water, also referred to as black water or sewage water, may appear to be clean. It may even look clear like normal clean (category 1) water. But it harbors bacteria and viruses that can cause severe sickness and even death. All too often this water is not taken seriously, however it can be infested with viruses like HIV, Hepatitis, Norovirus and hundreds of others. It also harbors deadly bacteria like E. Coli, Escherichia and other viruses all too hard to pronounce. Not something you want your child, spouse, pet, friend, neighbor, customer or patron to come in contact with or ingest. Yes I said ingest. That is the most common way bacteria and viruses from sewage enter into the body. That is why proper cleanup by trained, certified personnel with the proper personal protection equipment (PPE) is so important.

The Avatezian family in Newport Beach had the unfortunate experience of coming home to a sewage backup. Before leaving the home they had noticed that a toilet in the downstairs bathroom was draining slower than normal. Not thinking much of it they left their home to go to a child’s soccer game. Before leaving the wife had decided to start a load of laundry. Unknown to the Avatezian family, they had a soft stoppage in the main line of their sewage system.

While they were away the laundry machine went through it cycles, draining the water into the sewage system as the washing progressed. The sewage system filled up and then began overflowing the toilets and tub on the lower level of the home. Eventually spilling over into about 80% of the first floor of the home.

Mr. Avatezian called the experts at SERVPRO of Costa Mesa located in Costa Mesa, CA to do the cleanup. SERVPRO handled everything from the extraction of the water to the cleaning and sanitizing of the contents and restoration of the home. In just 3 weeks the home was looking like new again. Mr. Avatezian commented “you really live up to your slogan, like it never even happened.”

So what practical steps can someone take who has had a sewage or wastewater overflow?

  1. Limit access to the affected area. People are curious and will want to see the damage. Just by walking into the bathroom, kitchen or laundry room where the damage has occurred they may unknowingly come in contact with bacteria or waste water. It may be on the soles of their shoes or an article of clothing. This could then track into other areas of the home where the family dog, or worse yet, a child may then be exposed.

  2. Try to contain the spread of the water. Using old rags and towels to soak up and prevent further water migration.

  3. Prevent cross contamination. Remove your shoes and articles of clothing that may have come into contact with the waste water before leaving the affected area. Bag these items to be cleaned and sanitized later.

  4. Call a professional. Once you have done all you can to stop the further migration of the water, its now time to call a professional. SERVPRO is available 24/7/366 to assist you in your time of need.

What should I do if the power goes out?

3/10/2018 (Permalink)

Losing power can be frustrating in general, but when your business loses power, it can be downright debilitating. Not only do you have to worry about the safety of your employees and customers, but also you must contend with the downed systems and, quite possibly, lost data and information that are par for the course with a power outage. While there is nothing that you can do to protect against losses accrued during that initial moment of blackout, there are some steps you can take to minimize further loss: 

- Stay calm. 

- Turn off unnecessary electronics and appliances.

- Turn on generator if you have one.

- Report the outage to your local Costa Mesa, California, electric company.

Follow these little steps to keep you company busy during a power outage.

Visit our website for more information about commercial storm damage.