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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Is There a Good Time To Replace a Bathroom Supply Line?

10/10/2018 (Permalink)

Water Damage Is There a Good Time To Replace a Bathroom Supply Line? During a bathroom renovation supply line damage can lead to a lot of water issues in your Costa Mesa,CA home

Have you noticed a leak in the bathroom of your Costa Mesa, CA, home? If supply line damage is to blame, you may need to replace the piping as soon as possible. Leaving this system damaged could result in a wide range of problems including the following:

  • Low water pressure
  • Bad odors
  • Major leaks

In some cases, your residential water remediation professional may suggest replacing a supply line whether or not it is a good time for you. In other situations, you may be able to plan the replacement around your schedule and budget.

During a Bathroom Renovation

Has a bathroom leak left your washroom smelling musty? Do you need to upgrade outdated building materials? No matter why you want to do a bathroom renovation, this often serves as a great time to update a supply line. This is especially true if you are tearing out your toilet. This type of renovation can actually lead to supply line damage because the gasket can be harmed when removing the old fixture. Many contractors suggest replacing your supply line each time you renovate this space to ensure you aren't left with a bad seal.

A renovation is a good time to replace your line because you may already have access to the spaces needed for the replacement. If you wait until signs of a leak are evident, you may have to tear apart your recently renovated bathroom to get at the line.

Before the Warranty Expires

The warranty of your plumbing depends on the material it is made from. Most plastic lines are guaranteed for five to eight years while a steel braided line may have a lifetime warranty. A supply line leak can happen at any time, but it may be a good idea to replace your piping while within the window of your warranty if possible.

Supply line damage can lead to a lot of water issues in your Costa Mesa, CA, home. Finding a good time to replace this piping can save you money and frustration.

How To Contain Mold During Remediation

9/12/2018 (Permalink)

Mold Remediation How To Contain Mold During Remediation Be sure to learn the proper way to handle mold in your home. Always protect yourself and call the experts when needed.

Mold growth in your home is not something you want to ignore. Mold contamination can easily spread throughout your home in Costa Mesa, California, if it is not properly contained. One of the first things mold remediation professionals will do when they come to take care of your mold problem is set up barriers that prevent the mold from spreading. By creating physical barriers and blocking air flow to other parts of the house, experts can fix the problem without causing it to manifest elsewhere.

Plastic Sheeting

The use of polyethylene sheeting to contain mold can be very effective if set up properly. In order for plastic sheets to prevent the spread of mold, several factors must be accounted for:

  • Entryway into the area that does not allow mold spores to escape
  • Effective sealing between gaps in sheets
  • Blocked air vents to prevent spores from leaving the area


Plastic barriers around smaller areas can simply be a single layer of the sheeting. If the mold contamination area is over 100 square feet, however, experts may have to bring in a containment chamber.

HVAC System

If the mold problem entered your home as a result of secondary water damage after a flood, it may seem counterintuitive to turn off air flow that would allow your home to dry out more quickly. A mold problem, however, trumps a humidity problem. Until the mold is gone, increased air flow only means increased spread of mold spores. It is best to turn off your HVAC system until the experts have gotten the mold problem under control. Then you can worry about the water damage.

Mold spores are everywhere, so it's not as easy to contain mold as it might initially seem to be. If experts can seal off the area affected by mold contamination and slow the flow of air that may transport mold from one place to another, the problem is easier to fix.



4 Methods for Preventing Mold After a Residential Flood

9/12/2018 (Permalink)

Mold Remediation 4 Methods for Preventing Mold After a Residential Flood Prevention is less expensive than remediation when it comes to mold in your home.

Once a major flood has occurred in your Costa Mesa home, seeing the residual damage can be a devastating experience. However, it’s important to stay calm and realize that not only is help available to restore your home if mold removal is necessary, but there are steps to take in saving your belongings from mold growth altogether.

Here are four methods for preventing mold from overtaking your home

  1. Contact a professional mold remediation crew. One of the most important steps to ensuring your home stays mold-free and safe to live in is calling on the help of experienced professionals who are trained to handle the situation. This can help guarantee that you and your loved ones are granted peace of mind once the entire flooding event is behind you.
  2. While you’re waiting for expert guidance, you can help the situation by removing as much flood water as possible. Using basic tools like mops and buckets can get the restoration process started, as well as removing any other dirt and debris that you can handle in a safe manner.
  3. If the fire department has cleared your home for electrical use, put to work any drying appliances you have available. Preventing mold growth requires drying out your home as quickly as possible, so using tools like fans, dehumidifiers or heaters can play a vital role in keeping mold from spreading too quickly throughout the residence.
  4. Remove saturated items like cardboard boxes or upholstered furnishings. Any porous materials can become susceptible to the growth of mold, so clearing your home of these items is necessary. If non-porous items can be saved, take them outside and clean them before bringing them back indoors.

While professional aid is the best way to inhibit mold growth in your Costa Mesa, California, home, following these helpful methods for preventing the onset of mold after flooding can be incredibly helpful in keeping your residence clean and livable. 

Commercial Toilet Overflow and What To Do About It

9/12/2018 (Permalink)

Commercial Commercial Toilet Overflow and What To Do About It This hotel experienced water damage due to a backed up toilet.

With everything that’s already going on in your business in Costa Mesa, California, the last thing you probably want to think about is a toilet that won’t stop flushing. Toilet overflow can lead to water damage and broken utilities, but you can stop the worst damage by acting fast.

Learn how to stop a toilet from continual flushing and learn how to deal with the damage.

Stop The Flushing

The first thing you’ll want to do is to stop the water from spilling out of the bowl as quickly as possible. There are a few reasons why the fixture is overflowing. The most common causes of toilet floods include the following:

  • Malfunctioning tank
  • Dirty gasket
  • Faulty flapper

For most commercial toilets, toilet overflow is usually caused by a flushometer. If this is the case for you, you can quickly and efficiently fix the problem.

Here are the basic steps:

  1. Find the screwdriver slot on the flushometer and rotate it to shut off the water
  2. Use a wrench to unscrew the flushometer lid
  3. Clean the gasket and clean out the weep hole
  4. Replace the gasket if needed

The gasket can build up a lot of sediment and block the toilet from flushing properly. Once it is cleaned, things should go back to normal.

The Aftermath

Once you have stopped the toilet from spilling, you can focus on the aftermath. Try to clean up as much water as possible with a mop or towels. Be sure to sanitize everything as well. Once you have done this, you can consider calling a water damage professional to help you restore anything that was damaged. If the toilet water penetrated any carpet or wood, be sure to get it fixed quickly to prevent mold.

Although toilet overflow is never wanted, you can easily solve the problem with a screwdriver and wrench. You can also be proactive by cleaning out the gasket regularly to prevent any potential issues.

Basic First Aid for Burns

8/28/2018 (Permalink)

Fire Damage Basic First Aid for Burns Fire damage in Mesa Verde, CA home

Fire damage at your workplace in Mesa Verde, CA, or anywhere you spend time carries with it the risk of injury. Knowing how to administer even the most basic burn first aid can help to alleviate suffering until first responders arrive. The first step is to assess the severity of the burn.

Treating Major Burns

A major burn will require professional medical care, but until help arrives, first aid is usually appropriate. Once 911 has been summoned to assist casualties and minimize fire damage, be sure that the afflicted person has been moved away from the burn source and proceed carefully with these steps:

  • Check to see if the person is breathing; if not, perform rescue breathing.
  • Elevate the burned area higher than the heart, if possible.
  • Cover the burned area gently with a cool, clean, dampened cloth.
  • Remove any restrictive items like jewelry or belts in case of swelling.
  • Watch for signs of shock such as paleness and shallow, fast breathing.

Recognizing Minor Burns

A minor burn will be uncomfortable but not life-threatening. Characteristics of a minor burn are relatively easy to spot:

  • Superficial redness
  • A small affected area
  • Minor blistering
  • Some pain

Appropriate treatment in the case of a superficial burn is to remove jewelry, such as a ring, in case the area begins to swell. Cool the burn with a damp compress or cool, running water. Do not puncture blisters or apply ice to burned skin. An antibiotic ointment can help if a blister breaks, and an aloe vera gel or lotion can help pain topically. Pain relievers purchased over the counter can help manage discomfort. A loose, sterile gauze bandage offers additional protection.

The safety and comfort of fire victims is naturally the first priority in the event of a disaster in the workplace. Fire damage of property can be addressed through professionals in assessment, cleaning, and restoration once the smoke clears.

3 Ways To Prepare Your Business for a Power Outage

8/21/2018 (Permalink)

Storm Damage 3 Ways To Prepare Your Business for a Power Outage Air movers on a storm damage in a Downtown Costa Mesa, CA home

According to a study by Primen, businesses lose a total of $150 billion annually from grid problems. In fact, 70 percent of companies will experience a power outage during the next year. Before your Downtown Costa Mesa, CA, business is faced with this challenge, use these steps to put a plan in place.

1. Create a Continuity of Operations Plan

Make sure you and your employees know who is responsible for what in the event that your business loses power. Who will safely escort customers out of the building, if necessary? Who will make any important customer- or vendor-related phone calls? Identify key staff, and make sure that all phone numbers are easily accessible. It may be worth investing in cell phones for all essential personnel.

2. Consider Purchasing a Portable Generator

If your business absolutely needs power to operate, it may be worth purchasing a generator well before you are faced with an outage. Read the manufacturer’s instructions closely upon purchase, and remind yourself of how to use it regularly. It is always important to exercise safety when using a portable generator.

3. Keep Water, Food, Batteries and Flashlights On Hand

Depending on the cause of the power outage, it may not be safe to leave the building. In that case, you will likely be glad to have plenty of food and water available for staff. Flashlights and plenty of batteries to go with them could be extremely useful to anyone inside the dark building.

A power outage is a regular occurrence for business all across the country. By putting together a continuity of operations plan, investing in a portable generator and keeping an emergency stash of food, water and flashlights stocked, your business will be better prepared for such an occurrence. Not only will this help keep you and your staff safe, but it can also help prevent a costly business closure.

3 Things You Should Avoid After a Flood

8/14/2018 (Permalink)

Water Damage 3 Things You Should Avoid After a Flood HEPA vacuum on a water damage in a Costa Mesa, CA home

A broken pipe can send a surprising amount of water into your Costa Mesa, CA, home. You may want to address the situation as quickly as you can, but you need to make sure you're doing it in the best way possible. Ensure you don't make detrimental mistakes by avoiding the following situations.

1. Walking in Standing Water

When flooding affects your house, you may think you need to walk through the water to start the cleanup process. However, walking through the floods isn't always a good idea. The water may be electrified because of the power in your house, or it could be full of contaminants. It's best to turn off the power to the affected part of your home and wait for a professional instead of walking through the floods yourself.

2. Ignoring the Problem

Sometimes you may find water in the home at the worst possible time. While you may not have the time to address this issue, it is vital that you call in a residential water specialist as quickly as possible. If you ignore the problem for too long, you may end up making things worse. For example, clean water out of a broken supply line can start to degrade and gain contaminants in as little as 24 to 48 hours.

3. Stopping the Cleanup

You do want to rid your home of the water as quickly as you can, but you need to make sure you don't stop the cleanup process there. If you don't find the source of the water, your broken pipe may cause even more flooding in the future. Letting the experts do a thorough cleaning of your house right after the water damage is caused can make the process better for you. Getting a handle on humidity levels and cleaning furnishings reduces the chances of mold growth caused by the pipe burst.

A broken pipe does not have to derail your entire life. If you take the right steps after this water-related problem, you can easily get your home back to normal with the help of a cleanup crew.

Are Mold Inspections Worth the Investment?

7/24/2018 (Permalink)

Commercial Are Mold Inspections Worth the Investment? If a mold inspection is positive, a remediation company will remove all damaged and infected materials.

A mold inspection is often expensive; is it really important to pay for one if there's no visible mold? When you're thinking of purchasing a building, you'll naturally pay for the service if you see water damage, but what if you don't? According to experts, mold is a major factor when it comes to the value of property in Costa Mesa, CA.

Remediation Costs

Unfortunately, an unidentified mold problem can lead to costly, extensive repairs long after the purchase papers have been signed. Remediation efforts tend to be much more expensive than an inspection. Some of the factors leading to those costs include:

• The need to replace structural elements, such as lumber and sheetrock
• Specialized protective gear
• Specialized disposal equipment
• Special training for workers
• Labor costs

As you consider the cost of a mold inspection, don't forget to factor in the potential cost of tackling a mold problem that wasn't identified. Are you ready to take that gamble?

Qualified Inspection Professionals

Fortunately, there are many professionals with the training and credentials to provide you with worthwhile results. The technicians generally have a degree in science or engineering and an industry certification in mold investigation, and they will share those credentials when you ask for them. These professionals will provide a report, customized to your property with lab results and an explanation for air and surface samples taken during testing. You may receive tips for DIY solutions, prevention, and information that doesn't build up one type of mold as more hazardous than others.

DIY Test Kits

You may be tempted to run a DIY testing kit, especially if you can already see visible mold. Unfortunately, these kits only test positive for mold because spores are already in the air. The tests cannot distinguish between living and dead spores, determine baseline levels, or identify the type of mold in the area.

Remediation Services

If a mold inspection is positive, a remediation company will remove all damaged and infected materials, disinfect walls and carpets, remove drywall and studs as necessary, and vacuum with a high-efficiency particulate air system. Check with your Costa Mesa, CA, insurance company to determine whether these services are covered. For more information, visit http://www.SERVPROcostamesa.com/.

How To Choose a Fire Extinguisher: 3 Tips

7/24/2018 (Permalink)

Fire Damage How To Choose a Fire Extinguisher: 3 Tips Finding the right fire extinguisher for your Costa Mesa, CA, home can be challenging.

There are many ways to keep your Costa Mesa, CA, home safe from the ravages of fire. Keeping an effective fire extinguisher in your kitchen or utility room can reduce the risk of a fire spreading or growing into something you cannot douse on your own. However, there are many different types of extinguishers available, so knowing how to choose the best one for your home’s size and circumstances can be an important factor when it comes to putting out fires.

1. Review the Label

Most fire extinguishers have different labels and are classified as either A, B or C. Each letter stands for the type of combustible it puts out, including whether the unit can put out electrical or flammable fires. You may want to choose one that has each of these classifications so you can put out a variety of fires that may spring up around your home.

2. Ask a Professional

If you are unsure which fire extinguishers are the best choice to put out a home fire, consider asking your local fire damage and restoration service advice about which units are the most suitable and what to look for as you shop. Experienced technicians can assess the fire risk around your home and then advise you on which extinguishers might be the most useful.

3. Consider the Size

Fire preparedness includes knowing which size fire extinguisher is best for different areas of your house. While a ten-pound unit may be stronger than one that weighs five pounds, consider which is easier to lift and use for each member of the family. A model that weighs five pounds can put out kitchen fires effectively, so remember that bigger is not always better.

Finding the right fire extinguisher for your Costa Mesa, CA, home can be challenging. However, with a little research and solid advice under your belt, you can make the best decision possible when it comes to keeping your family safe. For more information, visit http://www.SERVPROcostamesa.com/.

Tips for a Flooded Crawl Space

7/24/2018 (Permalink)

Storm Damage Tips for a Flooded Crawl Space Always remember to check your crawl space for flooding after a large storm in Costa Mesa, CA.

The torrential downpour finally stops in Costa Mesa, CA. You check for storm damage on the main level and in the yard. Just as you are about to breathe a sigh of relief, you remember to check the crawl space. A home flood is something you least expect, but it does happen. What problems can occur when your crawl space floods? How does a restoration company dry and disinfect the space?

Storm Damage Complications

A home flood in your crawl space may cause more damage than meets the eye. A restoration company looks for these potential problems:

• If water gets into the electrical systems, components may be damaged or there can be a risk of electrical shock.
Mold and mildew can quickly develop, especially in dark, damp places such as your crawl space.
• Damage to your home’s foundation is less likely, but possible if the storm brought a large, fast rush of water.

Drying and Disinfecting

The process of restoring your crawl space begins immediately to avoid further complications. Storm experts take the following steps to dry, clean and decontaminate the area:

• Damaged, wet insulation is removed and discarded.
• Professional grade vacuums and pumps remove the standing water.
• Humidifiers and air movers extract the remaining moisture from hard to reach places. If air vents are present, opening these increases air flow as well.
• Equipment is placed to monitor the residual moisture in the air, floors and walls.
• Once dry, the space is cleaned and sanitized. New insulation is installed.

Always remember to check your crawl space for flooding after a large storm in Costa Mesa, CA. Act immediately if you experience a home flood. In order to reduce the risk of secondary storm damage, such as mold and mildew, a restoration company gets to work on your crawl space within hours. Until the professionals arrive, stay out of the space as a safety precaution. For more information, visit http://www.SERVPROcostamesa.com/.

3 Dos and Don’ts of Water Damage Cleanup

6/21/2018 (Permalink)

Water Damage 3 Dos and Don’ts of Water Damage Cleanup Flooding in your Costa Mesa, CA, home from a broken pipe or other water events can cause serious damage to your home and belongings.

Experiencing a flood in your Costa Mesa, CA, home can be stressful and frightening. From a broken pipe in your sewer system that cause toilets to overflow to torrential rainstorms that cause localized flooding in your neighborhood, floods may come from a variety of sources. If you are facing damage caused by floods, there are a few dos and do nots you may want to keep in mind, whether you are preparing to file an insurance claim or hire a water damage and flood cleanup service.

1. Do Not Wait To Contact Your Insurance Agent

One of the first steps you might want to take once your home floods is to call your insurance provider. Once your family members are evacuated from the home and in a safe area, contact your agent. Inform him or her of the flood and what you think the extent of the damage might be. Take photos if it is safe to do so and send them via email or an insurance app. This can result in a quicker payout and give you time to work out any issues you might encounter once the insurance claim is processed.

2. Do Call for Mitigation

As a homeowner, it is your duty to prevent further water damage happening once the flood occurs. This means doing all you can to prevent floods from spreading. Calling in a water damage and mitigation service can give you peace of mind that unaffected areas of your home remain untouched. Mitigation efforts may include the use of tarps and sealants for broken windows and doors and portable sump pumps to drain away water in the home.

3. Do Not Enter Flooded Rooms

If you have a broken pipe that caused a flood, you may want to retrieve important items from certain rooms. However, this could be dangerous, especially if electric cables and outlets are wet. Avoid going into any affected area until emergency crews tell you it is safe to do so.

Flooding in your Costa Mesa, CA, home from a broken pipe or other water events can cause serious damage to your home and belongings. However, taking the proper steps, from reporting the flood to your insurance agent to calling for help, can make this disaster a bit simpler to endure. For more information, visit http://www.SERVPROcostamesa.com/.

4 Benefits of the Emergency Ready Profile

6/19/2018 (Permalink)

Commercial 4 Benefits of the Emergency Ready Profile You never plan for disaster to strike, but it can happen at any time.

As a business owner, you need to be prepared for a lot of different scenarios. When disaster strikes your building in Costa Mesa, CA, it can be hard to know how to react. If you set up an emergency profile with a commercial restoration team, you can be better prepared to handle water issues, storm damage and mold growth. This special profile offers a lot of benefits.

1. Contains critical information. When you call a SERVPRO team after a disaster, they may need to know a few things about your building and how to contact you or any other decision makers. If you already have a profile created, the necessary information will be in their hands right when you make the initial call.
2. Gives you a guide. You don't always know what to do when you notice flooding in your building. The emergency profile not only acts as a tool for the responders, but it can also be a useful guide for you. It may go over the restoration steps needed, so you can be prepared for what's to come.
3. Provides a chain of command. When you're dealing with the aftermath of a storm, you may have to make a lot of decisions about how to remove the water, what belongings to keep and what materials to rebuild with. If you're ever away from the site, who else can make decisions? Because water damage cleanup may be time sensitive, it is helpful for your restoration team to have an idea of your company's chain of command.
4. Gets an assessment. When you first set up the emergency profile, your building is assessed by some of the professionals who may eventually make repairs and restorations. This assessment is free and helps the workers get a baseline for your building.

You never plan for disaster to strike, but it can happen at any time. You can work with a SERVPRO representative to create your emergency ready profile and activate the ERP app. For more information, visit http://www.SERVPROcostamesa.com/.

3 Ways To Keep Your Business Running During a Power Failure

6/13/2018 (Permalink)

Storm Damage 3 Ways To Keep Your Business Running During a Power Failure When storms in Costa Mesa, CA, cause a power outage, it can be frustrating for you as a business owner.

When powerful storms move through Costa Mesa, CA, they may affect your business and cause an interruption. One common problem you may face is a power outage, especially during a thunderstorm or high winds. However, there are a few strategies for keeping your business running during a power failure, and being prepared for this issue can help you keep operations running smoothly.

1. Work Remotely

If your building’s power goes out because of bad weather, you have the option of sending your employees home to work remotely. Web designers, writers and data entry personnel may be able to access the sites and programs they need from their home’s internet service. While not every aspect of your business may be able to run normally, allowing some employees to work from home can keep certain departments humming.

2. Keep Generators on Hand

Being prepared for electrical outages can be key when it comes to avoiding a business interruption. For example, keeping a portable generator handy can prevent data loss and keep vital systems running. If you own a restaurant, a generator can keep your refrigerators running and prevent your food inventory from spoiling. It can be helpful to work with a storm damage and restoration service for making an outage plan and to ensure the generators you purchase are suitable for the type of power you would need to stay open during a blackout.

3. Use Downtime Wisely

Having a downtime plan in place can be effective for making the best of a power outage. If the interruption is limited to your building, move to a nearby café and take advantage of its internet connection while you enjoy a coffee and brainstorm with your team. Mobile apps and portable chargers can turn your phones into powerful work tools and let you make the most of a business interruption.

When storms in Costa Mesa, CA, cause a power outage, it can be frustrating for you as a business owner. However, having a blackout plan in place might help you and your employees continue your company’s operations when the lights go out. For more information, visit http://www.SERVPROcostamesa.com/.

Faster to Your Costa Mesa Water Damage Emergency

5/31/2018 (Permalink)

Water Damage Faster to Your Costa Mesa Water Damage Emergency Just one example of the hardworking SERVPRO of Costa Mesa crew helping at a business office water damage.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Costa Mesa provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Costa Mesa arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

About SERVPRO of Costa Mesa

SERVPRO of  Costa Mesa specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at the SERVPRO corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet the crew ready to help you at a moments notice here.

See our list of certifications and training here.

Water Damage Timeline

5/31/2018 (Permalink)

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Need Emergency Service? Call Us 24/7 – 949-566-8887 Se Habla Español

See our list of certifications and training here.

Flood Damage at Dental Office, Makes Smart Call

5/31/2018 (Permalink)

Storm Damage Flood Damage at Dental Office, Makes Smart Call One call took care of it all. Let the professionals at SERVPRO help you make it Like It Never Even Happened.

When a dentist's office flooded in Newport Beach, he knew exactly who to call. From the emergency extraction and dehumidification, to the asbestos abatement and restoration, we at SERVPRO are sanitation ready for all your commercial health needs. We were able to assist this office in getting a total of 4 dental office rooms, an administration front desk, a hallway and two back offices up and running within a timely manner that allowed this business owner to get back to helping his patients.

Don't think twice, call us at 949-566-8887 the next time you have an emergency, whether at home or at work, we can help you get back to pre-disaster condition Like It Never Even Happened.

Check out our Photo Gallery!

Sewage Cleanup in Newport Coast, CA

5/31/2018 (Permalink)

Storm Damage Sewage Cleanup in Newport Coast, CA Just a few images of Black Water backup, a look at roots in pipes and just what one would need to be safe while cleaning such a mess.

Raw sewage in the home is not something that anyone wants to experience. The thought alone can initiate a gag reflex. However this is a common occurrence in Orange County. Whether its from the water district performing maintenance on the sewer systems, tree roots that have forced there way into your waste lines or the all to common clogged drain. What may start out as a small toilet overflow can quickly turn into something much worse if left untreated.

Category 3 water, also referred to as black water or sewage water, may appear to be clean. It may even look clear like normal clean (category 1) water. But it harbors bacteria and viruses that can cause severe sickness and even death. All too often this water is not taken seriously, however it can be infested with viruses like HIV, Hepatitis, Norovirus and hundreds of others. It also harbors deadly bacteria like E. Coli, Escherichia and other viruses all too hard to pronounce. Not something you want your child, spouse, pet, friend, neighbor, customer or patron to come in contact with or ingest. Yes I said ingest. That is the most common way bacteria and viruses from sewage enter into the body. That is why proper cleanup by trained, certified personnel with the proper personal protection equipment (PPE) is so important.

The Avatezian family in Newport Beach had the unfortunate experience of coming home to a sewage backup. Before leaving the home they had noticed that a toilet in the downstairs bathroom was draining slower than normal. Not thinking much of it they left their home to go to a child’s soccer game. Before leaving the wife had decided to start a load of laundry. Unknown to the Avatezian family, they had a soft stoppage in the main line of their sewage system.

While they were away the laundry machine went through it cycles, draining the water into the sewage system as the washing progressed. The sewage system filled up and then began overflowing the toilets and tub on the lower level of the home. Eventually spilling over into about 80% of the first floor of the home.

Mr. Avatezian called the experts at SERVPRO of Costa Mesa located in Costa Mesa, CA to do the cleanup. SERVPRO handled everything from the extraction of the water to the cleaning and sanitizing of the contents and restoration of the home. In just 3 weeks the home was looking like new again. Mr. Avatezian commented “you really live up to your slogan, like it never even happened.”

So what practical steps can someone take who has had a sewage or wastewater overflow?

  1. Limit access to the affected area. People are curious and will want to see the damage. Just by walking into the bathroom, kitchen or laundry room where the damage has occurred they may unknowingly come in contact with bacteria or waste water. It may be on the soles of their shoes or an article of clothing. This could then track into other areas of the home where the family dog, or worse yet, a child may then be exposed.

  2. Try to contain the spread of the water. Using old rags and towels to soak up and prevent further water migration.

  3. Prevent cross contamination. Remove your shoes and articles of clothing that may have come into contact with the waste water before leaving the affected area. Bag these items to be cleaned and sanitized later.

  4. Call a professional. Once you have done all you can to stop the further migration of the water, its now time to call a professional. SERVPRO is available 24/7/366 to assist you in your time of need.

Costa Mesa Smoke and Soot Cleanup

5/31/2018 (Permalink)

Fire Damage Costa Mesa Smoke and Soot Cleanup Whether it's one room or an entire home, SERVPRO of Costa Mesa can help clean it all from start to finish.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of  Costa Mesa will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

For further information regarding fire damage, check us out here 

or

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
949-566-8887

3 Reasons To Put Up a Fence After a Fire

5/21/2018 (Permalink)

Commercial 3 Reasons To Put Up a Fence After a Fire A fire can change the way you use your commercial property in Costa Mesa, CA.

After a fire in your commercial building, your first thought is likely going to be about your business or property. You're going to think about what you lost to the flames and the damage you have to repair. You might even think about how long it is going to take to get your business back up and running. A commercial fire damage repair team can help you deal with the restoration after a fire. However, damage isn't the only thing you have to worry about. Safety and security should be top concerns as well. A temporary security fence may be the tool you need to use after a fire.

1. Warn People About Structural Instability: A fence around the perimeter of your building can help warn your employees and customers to keep out of the building. Some fires only affect internal parts of buildings, so people may not realize what happened until they are in the building. You may want to put signs up to let everyone know that the property is still being repaired after a fire.
2. Reduce Liability: Owning a building that could hurt someone makes you quite liable. When you put up a fence, however, you may help alleviate some of that liability by trying to keep people out.
3. Increase Security: The best reason to get a security fence is to help beef up the protection of your building. Vandals may try to enter the property to have parties or put up graffiti. If any valuable belongings are left in the building, looters may be drawn to the space. Whether you're trying to keep out loiterers or thieves, this type of fencing can help you achieve your goal.

A fire can change the way you use your commercial property in Costa Mesa, CA. Eventually the building will be fixed back up, but for now it sits empty when not being repaired. A security fence can help you ensure only professionals are going on the property. For more information, visit http://www.SERVPROcostamesa.com/

Emergency Tips for Handling Mold Damage

5/15/2018 (Permalink)

Mold Remediation Emergency Tips for Handling Mold Damage Don’t leave a single nook or cranny unexplored.

After a natural disaster in Costa Mesa, CA, flooding can leave you with more than just a few puddles to clean up and some soggy carpet to dry out. Immediately after a flood, black mold can begin to breed in your home – and can spread alarmingly fast, until your entire house or apartment is infested. Treat mold cleanup like an emergency procedure, and immediately start remediation efforts to eliminate the possibility of mold taking root.

Immediate Response

There are a few things you should do immediately before beginning mold cleanup, including:

• Shutting off the HVAC systems; airflow causes mold spores to spread, and once they get into the home HVAC they can spread throughout the house
• Removing waterlogged items that can easily breed mold, particularly soaked furniture; the older the furniture it is, the more likely it is to be a breeding ground
• Inspecting your flooring; older, waterlogged wood and soaked carpet can become havens for black mold

Taking these initial emergency steps can go a long way to prevent immediate mold infestation, but this is only the first step in proper, careful mold cleanup.

Address Your Moisture Problem

A dry house is your best bet for a mold-free house. Standing water or moisture soaked into the interior of your home is asking for mold to take root. Thoroughly dry out your house, even if you have to bring in professionals who can use industrial equipment to dry the home without relying on airflow from fans, which – once again – is a double-edged sword because of the tendency to spread mold spores through airflow.

Keep a Close Eye Out

Don’t leave a single nook or cranny unexplored. Check for damage that may lead to water leaks from roofs or pipes. Be ready to consider the possibility that even if the house looks dry on the surface, you may have standing water inside the walls or moisture soaked into the sheetrock and insulation, with black mold already growing. Rapid response is the best response, but make sure to be thorough in your inspections as well. For more information, visit http://www.SERVPROcostamesa.com/

5 Ways To Prevent Cigarette Fires

5/9/2018 (Permalink)

Fire Damage 5 Ways To Prevent Cigarette Fires After a fire, contact your local Costa Mesa, CA, SERVPRO, that provides residential fire cleanup.

5 Ways To Prevent Cigarette Fires

Even though less people smoke nowadays, cigarettes remain one of the most common causes of house fires. Here are five ways to lower the risk of starting a cigarette fire or ashtray fire in your home.

1. Smoke outside. The best way to make sure that a cigarette does not ignite flammable materials in your home is to smoke outside. You should also keep handy an ashtray or a bucket filled with sand to extinguish cigarettes, which lowers the possibility of starting a fire outside as well.

2. Completely extinguish cigarettes. When you are done smoking a cigarette, be sure to completely extinguish the burning end. Smoldering ends may cause fires if they are knocked over or blown away.

3. Don’t smoke if you’re drowsy. The situation that usually precedes a cigarette fire is when a smoker falls asleep with a lit cigarette. Bedrooms especially are a common place for cigarette or candle fires to break out as these items are left unattended when someone falls asleep.

4. Never smoke around medical oxygen. Oxygen tanks pose a major risk of combustion when combined with a lit cigarette. Keep cigarettes away from these high-pressure systems.

5. Use stable ashtrays. Whether you are smoking in or near your home, you should make sure that the ashtray you use is stable and preferably heavy. If you have pets, they may knock over an ashtray, so be sure that you completely extinguish the cigarette butts before discarding them. This also lowers the risk of an ashtray fire.

Following these five simple suggestions can prevent a cigarette fire. If a fire does break out in your home due to cigarettes, candles, cooking equipment, or any other source, you should contact the fire department immediately. Then, contact a service in Costa Mesa, CA, that provides residential fire cleanup. For more information, visit http://www.SERVPROcostamesa.com/

3 Ways To Prevent Mold From Sinking a Business

4/30/2018 (Permalink)

Mold Remediation 3 Ways To Prevent Mold From Sinking a Business Give SERVPRO a call if you notice mold growing in your home or business.

Mold can bring any business to a grinding halt. Water damage is one of the primary causes of mold growth, and removing mold can be costly and time-consuming. However, there are mold prevention measures that can be taken to keep mold from growing.

1. Understand How and Where Mold Grows

Mold thrives in moist, humid environments, and it feeds off different types of organic matter. It is typically important for business managers to view their facilities as a whole in order to pinpoint locations where mold may be likely to grow, such as in HVAC units. Keeping a facility air-conditioned and using dehumidifiers will often eliminate key factors that promote mold growth.

2. Establish Cleaning Schedules and Assessments

Once business managers are aware of where mold is most likely to grow in their facilities, a simple but effective cleaning routine should be implemented. Scheduled cleanings of the facilities using mold-resistant products can keep mold from growing. Additionally, business managers should assess their facilities to verify that their cleaning methods are effective. Frequent assessments can help with mold prevention by allowing businesses to notice if there are any changes to their environments that may cause mold, such as pipe leaks, leaking roofs, and broken bathroom or kitchen ventilations.

3. Prepare for Emergencies

Unfortunately, water damage is not always preventable, and mold can grow quickly as a result. All businesses, especially if they are located in areas that are prone to flooding, such as Costa Mesa, CA should have a plan in case water harms their facilities. Quick action after a disaster can prevent mold from growing, but business managers should know who to contact. Working with a team of qualified professionals can help ensure the restoration of businesses in a timely manner, ultimately stopping mold from damaging a facility.

Mold prevention should be a priority for every business, and it doesn’t have to be difficult. Understanding how mold grows, maintaining a clean business, and preparing for water damage can ultimately save businesses time and money and provide peace of mind. Visit http://www.SERVPROcostamesa.com for more information on mold. 

There's Mold EVERYWHERE Costa Mesa!

4/24/2018 (Permalink)

Mold Remediation There's Mold EVERYWHERE Costa Mesa! Mold in Costa Mesa Home.

No really, there is mold everywhere.

Think of mold as a microscopic dandelion. It needs a food source, water and time and soon enough it releases its seeds or spores into the air in order to reproduce at other locations. These seeds or spores then stick to surfaces and when they detect water and begin to grow thus repeating the cycle. This is nature’s way of getting rid of dead cellular organisms like plants and trees.

Every environment on earth has a natural level of mold spores in the air. You are breathing them into your respiratory tract as you read this blog. So what is all the hype about? Wouldn’t it already be there? The answer is yes it is already there. It sits there waiting for water, food and time to grow. Once all those ingredients exist voila! Mold begins grow. Individual spores mature form colonies, which then become visible to the human eye. Up until then mold is invisible to the human eye. Most mold spores are from 3-20 microns. To put this into perspective the diameter of one hair on your head is about 50 microns. Even gravity doesn’t have the same affect on spores. Spores can hang in the air for hours before settling on a horizontal surface. Only to be whisked back up into the air from the breeze of a passerby.

So when does mold become a problem? Mold becomes a problem when you have water intrusion into your home or business with or without your knowledge. Even excessive humidity can be enough for mold to start to colonize. Wet organic materials such as drywall, particle board, OSB plywood, wood framing, tack strip, cabinetry, wool, leather, cotton and other cellulosic materials are the perfect food for mold. Then sprinkle a little time into the equation and there it is. Green, Black, blue, pink, purple, yellow and brown are just a few of the color’s that mold can decorate your walls with. Health concerns may arise when excessive mold grows indoors. Concerns are more likely to arise for “at risk” people, which might include immune suppressed or compromised individuals, young children and individuals with chronic inflammatory lung diseases such as asthma and severe allergies. 

How to return mold levels back to normal. Returning the environment back to original mold levels requires the help of a mold remediation contractor and an IEP (Indoor environmental professional). Mold remediation contractors remove the mold and IEP’s test to make sure the mold remediation contractor has performed his job properly. They also create a clearance report for the building (often times referred to as a mold certificate).

Basic Steps of Mold Remediation

  1. Identify the source of the water and fix the problem.
  2. Containment of the work area.
  3. Negative air pressure and HEPA filtration.
  4. Removal and cleaning of salvageable items.
  5. Removal of affected materials. (ie. Drywall, Baseboard, cabinetry boxes etc.)
  6. Removal of double bagged & gooseneck sealed debris.
  7. Sanding and cleaning of salvageable materials. (Wood framing, concrete and other non porous materials).
  8. Cleaning of the affected and non affected areas inside of containment.
  9. HEPA vacuuming of all surfaces inside of containment.
  10. 24 hours of air scrubbing.
  11. Post remediation clearance testing to verify normal fungal ecology is present.

Warning: This work should not be performed by anyone who does not have the proper, certification, personal protective equipment (PPE), experience and  in this field.

Taking Care of Costa Mesa Antique Glass, Crystal & Various Items

4/24/2018 (Permalink)

Fire Damage Taking Care of Costa Mesa Antique Glass, Crystal & Various Items From saving clothing onsite, cleaning soot from ceilings/walls, to boxing up and sending pack precious items, we do it all.

When it comes to disaster, we at SERVPRO of Costa Mesa understand and are all too familiar with the fact that fires don’t just affect a person’s physical home or place of business, but also the contents within it that are also tied to a person’s emotional state of being. It is why when we are chosen to pack out, clean, restore and pack back items from a person’s home or business, we take extra care of each and every item. We go the extra mile to pay attention to items such as antique glass or crystal. The reasoning behind this is that during a disaster, like a fire, the exposure of glasses and crystal to high heat can reduce the stability of the items to stay in form. Lifting an item without checking it for cracks or damages can cause further damage than the fire itself. Items such as the inherited family couch or your favorite t-shirt are cleaned according to the fabric involved and not just brushed aside with soap, water and Fabreeze. We use washing chemicals that are hypoallergenic, pet friendly, child and elderly safe and ensure that each item we send back to you is clean in both smells and stains.

When we arrive on a scene we take pictures of everything we see as we see it initially. From there, for contents, we take a photo inventory of where items are, where the items are being placed in certain marked boxes, and then we take them back to our warehouse for cleaning and restoration. When we do this, we do so at an even pace because there are times we must slow down in order to review individual items for cleaning. For example, a crystal or antique glasses that are lined with or involve gold will be placed aside and cleaned differently than some of the other items. Gold items are never cleaned with ammonia, due to the fact that it will ruin the item entirely. We’ve been known to restore dining room sets, original pieces of artwork and even cleaned and stored grand pianos while the home or place of business was in the process of getting back to “Like it never even happened” status.

Even though there are a variety of ways to assist in packing out and packing back contents for a person’s home or place of business, we at SERVPRO of Costa Mesa like to be on the safe, healthy and cautious side for all your items. We understand that sometimes the value of an item isn’t the money it cost, but the sentiment tied to it that makes it priceless. Beyond items we also offer a variety of cleaning services you can view here. We hope that for any future contents needs, you consider SERVPRO of Costa Mesa. If you have questions feel free to give us a call at 949-566-8887 or online  here.

When Storms or Floods hit Costa Mesa, SERVPRO is ready!

4/24/2018 (Permalink)

Storm Damage When Storms or Floods hit Costa Mesa, SERVPRO is ready! When nature gets wild, let SERVPRO of Costa Mesa come help you get it under control.

SERVPRO of Costa Mesa specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Costa Mesa, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (949)-566-8887 or contact us online here.

3 Tips for Fire Safety

4/24/2018 (Permalink)

Fire Damage 3 Tips for Fire Safety Different types of fires need different fire extinguishers.

Fire safety is often talked about, but rarely practiced. We learn about fire drills in school as children, but we don't practice about them at home or work when we become adults. We assume that somewhere deep within us we will have that memory stored for the day a fire emergency arises and we will be able to respond accordingly. THIS IS FALSE! Fire safety should be discussed and practiced at least four times a year (once every quarter). Here are a few things that should be done to ensure that you don’t panic when disaster strikes.

  • Check the batteries in your fire alarms every three months. Each and every home fire alarm has a “TEST” button. A simple push of it will give you an idea if the batteries are full of power or dying out. Always consult your owner’s manual for your specific fire alarm.

  • Have an exit route planned, at home and at the office. Generally professional building will have fire exit paths marked, but don’t count on it. Be alert and know your exits at the office so you can get home safely. When at home, practice with your kids at least once a year and discuss the fire safety rules at least twice a year. Making sure that your children are safe is every parents top priority, and making sure that we are able to help in case of emergency is ours.

  • Don’t just buy a fire extinguisher, know how to use it. Don’t wait for a fire to happen and think that reading the instructions as the fire is burning will play out like it does in the movies. You can’t just have the equipment ready, you should know how to use it so when an emergency arises you are not wasting precious seconds reading the “how to” when you could be getting the fire out.

  • Have your numbers ready. If a fire disaster should strike, know who to call once fire is contained. Whether it is the fire department that put out the fire or you were able to contain that kitchen grease fire within your home, be sure to call the correct people to help you get your life back to normal. We are here for this step and every step afterward until the job is done. Save our number in your phone and you’ll be glad you did. 949-566-8887

3 Steps to Preparing Your Commercial Building for Summer

4/23/2018 (Permalink)

Everyone in Costa Mesa, CA is excited when spring comes around, but the truth is warmer weather often brings a combination of rain and rapid snowmelt, and with it risks of flooding. Preparing your building for the spring thaw really means preparing first for the cold weather. Where possible, the goal is to prevent damage rather than repair it. Here are three big steps you can take toward getting your building ready.

1. Check Weather Forecasts

Throughout the winter, it may be a good idea to know when extremely cold days are approaching. When the low temperatures are looming, there is a number of things you can do to help keep the pipes running:

• Let the faucet drip slowly; running water should help avoid freezing.
• Avoid turning the thermostat too low overnight.
• Open cabinet drawers to expose pipes to warmer air.
• If you’re going away, leave the heat on at no lower than 55° F.

2. Insulate

One less frozen pipe is one less hassle to handle. Pipes that freeze can burst next, which can cause flooding. Consider covering exposed plumbing with pipe sleeves, and check areas such as crawl spaces, attics, and basements for proper insulation, as these are generally the coldest places, and pipes here usually freeze first. Other possibilities for protecting the pipes include wrapping those nearest to exterior walls in ¼ inch of newspaper, or installing a UL-listed heat cable or heat tape.

3. Bring in What You Can

Make every effort to drain and bring in any outside hoses or supply lines (i.e. water sprinklers) that are only used in the summertime. Keep doors closed to garages, warehouses, and pump rooms if they contain water supply lines to help minimize their exposure to wind and cold.

A spring flood can be a real risk to commercial buildings in Costa Mesa, CA. Starting preparation early and following the above tips should help you get a great start on preventing serious flooding dangers during the spring thaw. Visit http://www.SERVPROcostamesa.com for more information on commercial water damage

Picking up the Pieces After a Flood

4/18/2018 (Permalink)

Storm Damage Picking up the Pieces After a Flood Contact SERVPRO if you experience residential or commercial flooding.

Flood damage can be mitigated, but often even the best precautions fail to protect property against the water wrath of Mother Nature, especially in Costa Mesa, CA. A house can go from pristine to filthy after a flood, and the tricky part is going from flood to clean again. The EPA has certain cleaning requirements after a flood, which include regulations regarding:

• The type of flood disinfectant used
• In what manner waste is disposed of
• Air quality within the home post-flood

Damaged Items and Property

Personal items are often damaged during a flood. Items in lower floors of buildings are the most effected, while residual moisture can seep higher in buildings after the flood has passed and affect belongings on upper floors. Cleaning requirements regarding personal items are left to the discretion of the owner. If an item can be salvaged and is not too heavily damaged, it may be in the owner’s best interest to keep the article and restore it.

Making a House Livable Again

Beyond structural damage and loss of personal belongings, flood cleanup mainly focuses on making a structure livable again. This requires the removal of mud and sewage that was washed into a structure during high water events, the drying of the area to render the home dry, and the removal of microorganisms that may have spread during and after the flood. Human waste carrying pathogenic organisms could have been washed into the home as sewers were flooded. Mold often grows rampant after flooding, the spores of which are carried throughout the home by currents of air.

It can be important to follow EPA guidelines when it comes to the proper disposal of human waste if it is present in a home after a flood. Cleaning requirements concerning this type of muck can be found on the EPA website or on other pages that focus on flood cleanup. Visit http://www.SERVPROcostamesa.com for more information on storm damage. 

How To Handle Commercial Storm Damage

3/23/2018 (Permalink)

A storm in Costa Mesa, CA has massive potential for destruction, whether it’s causing traffic accidents with slippery driving conditions or knocking down branches with harsh winds. The aftermath of a blizzard can often be severe, but a bit of planning and preparation can help protect your commercial property in extreme weather. Some causes of storm damage are beyond your control, but frozen pipes, common in the winter months, can be fairly easy to manage if you follow these steps.

1. Prevention

The water inside your plumbing may freeze and expand in frigid temperatures, potentially causing a pipe break. To avoid this, try to keep pipes away from prolonged exposure to the cold. This may mean getting warmer air to them by opening bathroom and kitchen doors or closing garage doors to keep the worst of the cold out. Keep your thermostat at a reasonable temperature instead of turning the heat off at night. Running cold water through the pipes, even a tiny trickle, will keep things moving and reduce risk of freezing.

2. Intervention

If you turn on the faucet during a winter storm and barely anything comes out, it’s likely that the pipes have already frozen. In this case, leave the tap running to help the ice melt as you try to thaw out the pipes. Plumbing on the exterior walls of your building is more exposed to the cold, making those sections your most likely culprits. Try applying heat with hot towels, a hair dryer, or a space heater. Avoid more dangerous methods such as using a blowtorch or charcoal stove. Keep thawing until your water is running at full pressure again.

3. Correction

If your attempts are unsuccessful, you may have to contact a plumber. If your pipes do break, consider having a professional help you with the water damage. The next time you see a winter storm coming, take the necessary precautions to keep your company running as usual. Visit http://www.SERVPROcostamesa.com for more information on commercial storm damage. 

How To Prepare for an Adjuster’s Visit

3/23/2018 (Permalink)

If you’re filing an insurance claim for damage to your home, your insurance company will require that a home adjuster, who is professionally trained to assess damage for insurance claims, review the domicile. While insurance companies are happy to send adjusters that work for them, you can also hire your own public adjuster in Costa Mesa, CA to do the assessment.

Either way, your claim will be most successful if you prepare for the adjuster’s visit in advance. In general, the more information and evidence of damage you can provide to the adjuster, the more likely your insurance company is to pay for damages. Follow these basic steps to get ready for an adjuster’s visit.

1. Make a Visual Record of All Damage

Take photographs or videos of all the damage in your home. This includes damage to possessions like electronics, furniture and carpets as well as structural damage to walls, floors, sheds and swimming pools. This provides irrefutable evidence of the damage. Make sure you don’t throw anything away or make any permanent repairs until after the adjuster’s visit.

2. Take a Complete Inventory of Damaged Items

At the least you’ll need to make a list of everything that was damaged. Information should include the make and model, the item's age and the condition it was in before it was damaged. If you have purchase receipts you should gather these together and give them to the home adjuster.

3. Get Estimates for Clean-Up and Repairs

Contact disaster mitigation services and building contractors in Costa Mesa, CA to provide official estimates for the cost of cleaning up and restoring your home. Give these estimates to the adjuster along with the inventory and visual record of damages. By providing evidence for how much everything will cost, you’re making it clear to your insurance company what needs to be paid for.

Before a home adjuster comes to assess damage to your home, make sure you have made detailed records of the damage. This means you can point it out to the adjuster and provide documentation of what everything is worth and how much it will cost to repair or replace. Visit http://www.SERVPROcostamesa.com for more information on water damage

What Promotes Mold Growth?

3/23/2018 (Permalink)

Mold Remediation What Promotes Mold Growth? This home suffered from Mold found in the ceiling. SERVPRO responded immediately and began clean up procedures.

If you’ve noticed patches of black, green or even pink mold around your house or on old food, you may wonder why you get mold growth in some areas but not others. Mold is a fungus, and like most fungus, it thrives in dark, moist places that provide adequate food. Mold can derive nutrition from almost anything, including:

• Fallen trees
• Decomposing leaves
• Paper
• Drywall
• Wood floors
• The organic matter in dust

Since mold food is virtually everywhere, it’s primarily moisture that determines where it grows.

Leaks and Seepage

If you’re finding mold around your house, it may be a result of water leaking or seeping into your home. Roofs, windows and doors are all common places for rainwater leakage. Leaking pipes under sinks or inside walls can also be a source of water damage that leads to mold growth. If you live at the foot of a slope, water can collect around your foundation and cause seepage into your basement, creating perfect conditions for mold. Monitoring your home regularly for signs of water damage can help you prevent the conditions mold favors.

If your home experiences flooding, it’s important to call in a remediation professional in Costa Mesa, CA to handle the water damage as soon as possible, otherwise mold growth can begin within 24 to 48 hours.

High Humidity

In Costa Mesa, CA humid weather can create ideal conditions for mold growth, even in the absence of leaks or seepage. Keeping your home well-ventilated can help, as can running a dehumidifier or air conditioner on hot days. Opening your closet doors to allow air flow can help prevent mold growth. Leaving some space between your furniture and the walls can also allow for ventilation and prevent moisture from building up.

Mold spores are carried on air currents, so they can be found everywhere, outdoors and indoors. They can also get their nutrition from just about anything, including your home’s building materials. The one thing they can’t live without is plenty of moisture. If you want to prevent mold growth in your home, keep it dry and well-ventilated. Visit http://www.SERVPROcostamesa.com for more information on mold. 

What should I do if the power goes out?

3/10/2018 (Permalink)

Losing power can be frustrating in general, but when your business loses power, it can be downright debilitating. Not only do you have to worry about the safety of your employees and customers, but also you must contend with the downed systems and, quite possibly, lost data and information that are par for the course with a power outage. While there is nothing that you can do to protect against losses accrued during that initial moment of blackout, there are some steps you can take to minimize further loss: 

- Stay calm. 

- Turn off unnecessary electronics and appliances.

- Turn on generator if you have one.

- Report the outage to your local Costa Mesa, California, electric company.

Follow these little steps to keep you company busy during a power outage.

Visit our website for more information about commercial storm damage.

Stay Calm During a Power Outage

3/10/2018 (Permalink)

Human Safety Comes Before Property

It goes without saying that you need to remain calm if you want to keep all of your employees and customers safe. A panic during a blackout may only result in unnecessary injuries and, therefore, increased liability for your business. Staying calm is the first step when taking care of those involved.

Though the power is already out, you need to turn off and unplug your electronics. This will help you preserve as much information and data as possible. When the power comes back on, you may experience a power surge, which could end up frying your systems and gadgets. Typically, it's when the power comes back on after a power outage that the most damage occurs. 

Visit our website for more information about commercial damage. 

Does your company have a generator?

3/10/2018 (Permalink)

If you have a commercial generator, a power outage is the time to bust it out. A generator or other alternative energy source, such as , can allow you to conduct business as usual even when every other business around is down. 

Once everyone is calm and additional safety measures are met, reach out to your Costa, Mesa, electric company to report the outage. The company may have information for you regarding the source of the outage and be able to provide you with info about when it expects your power to be restored. 

A power outage can be frustrating, but there are ways that you can help minimize loss. Stay calm, remember to unplug, turn to your generator and report the issue to ensure the outage goes as smoothly as possible.

If you have a damage due to the power outage, give SERVPRO of Costa Mesa a call at (949) 566-8887.

3 Reasons Household Bleaches Do Not Eliminate Mold

2/21/2018 (Permalink)

When mold invades your Costa Mesa, CA business, it can be difficult to eliminate. Mold can develop quickly where you may not see it, such as near an undetected leak in your building’s restroom. However, fungus cleanup may not be effective and the mold might return if it is not dealt with properly. Most commercial cleaning products, including household bleaches, do not eliminate mold, and there are several reasons you may want to avoid them and call in a professional instead.

1. Bleaches Add Moisture to Moldy Areas

Commercial bleach contains a great deal of water, so when you spray it onto areas affected by mold, you may be doing more harm than good. While some spores may be eliminated, the water contained in most bleaches can leave even more moisture behind, giving mold a new opportunity to start growing again. This can cause a cycle of cleaning and mold growth that can be both costly and frustrating for you as a business owner.

2. Treated Cloths Do Not Affect Mold Roots

If you have a mold problem in places such as your building’s restrooms, breakroom or employee fridge, you may think that wiping them down with cleanser-treated cloths will eliminate it. However, these cloths may not be completely effective for fungus cleanup because mold has roots that can grow down into porous surfaces. While scrubbing down countertops and shelves may wipe away visible mold, the roots can remain and allow it to grow anew.

3. Professional Mold Remediation Can Provide Long-Term Results

A professional mold remediation company can treat your commercial building by using machines and techniques that cleanup mold permanently. This includes isolating the area and using negative air pressure that eliminates surface mold and the roots as well. These treatments can be more effective than using commercial bleaches or other cleansers.

Mold issues can devastate your Costa Mesa, CA business. Because commercial bleaches are not always effective for fungus cleanup, calling in professional mold remediation can provide you with a permanent and long-term solution.
Visit http://www.SERVPROcostamesa.com for more information on mold.

The Smoke Damage Timeline

2/14/2018 (Permalink)

If you’ve suffered a fire in your commercial building then you know how difficult it is to get back up and running. Not only do you need to make sure that the fire doesn’t happen twice, but you need your company to thrive. The problem is that some people wait too long when it comes to smoke damage. If you don’t understand why this is a problem, here is what happens when you wait.

1. Minutes After a Fire

As soon as the fire is put out, the soot and residue starts to settle in. One of the reasons you want to catch smoke damage early is because it’s easier to stop the effects from happening as quickly. Most smoke will begin to stain surfaces right away.

2. Hours After a Fire

It only takes hours after a fire to start to see all of the effects that it had. Your wooden furniture may look rugged and in need of refinishing. You may recognize that anything metal has begun to rust and that the walls are turning yellow. Even your clothes may be permanently stained by the soot damage. In just hours following the fire, your flooring, walls and clothing may sustain enough damage to need replacing.

3. Weeks After a Fire

Once you wait weeks after a fire, the soot will have done further damage to surfaces. As the soot embeds itself into the surfaces, it becomes more difficult to clean out. It can completely bury electronics, cause short-circuiting and be impossible to clean out of fabrics.

You never want to wait to have a thorough smoke cleaning performed by restoration specialists. There is enough to worry about when it comes to fire damage to a commercial building in Costa Mesa, CA. It’s important that you take care of any problems with smoke damage as soon as possible. After all, time is of the essence. Visit http://www.SERVPROcostamesa.com for more information on commercial fire damage.

Preparing Pets for Fire Emergencies

2/7/2018 (Permalink)

Disasters such as fires can happen to any family in homes across Costa Mesa, CA. You need to consider pet safety as well as your own in the event of a fire. Your pets are vulnerable during fires, too, so it’s vital to have the right pet preparation to ensure they escape the devastating effects of fires and smoke damage.


1. Include your pets in your escape plans. If you don’t have a family escape plan in the event of a fire emergency, it’s time to create one now. Have an evacuation plan for pets. Have pet ownership and vaccinations records in a fire box. Decide how to quickly get your pets out without compromising your own safety. Time your escape and work on ways to shave seconds off of your route.

2. Practice is essential for your safety and for your pets. Going over your escape plan several times is critical for pet preparation. Train your pet, when possible and applicable to come when called.

3. Leave without your pets if necessary. It sounds terrible, but in a worst-case scenario, don’t go back inside to get a pet if it isn’t safe to do so. While you care deeply for your companion and for pet safety, don’t put your own life in danger or the life of a child to save a pet.

4. Reduce the risk of fire in your home. The best way to keep yourself and your pets safe in a fire is to never have a fire. Be wary of open flames in your home, such as candles, especially flames in reach of your pets.


A fire emergency is a real concern for any homeowner in Costa Mesa, CA. Pet preparation and safety are important factors as you consider how to avoid fires and how to get out of your home if one starts. Consult the trusted experts for advice on fire safety for pets. Visit http://www.SERVPROcostamesa.com for more information on fire damage.

Water Damage Stinks! Here’s What To Do About the Smell

1/18/2018 (Permalink)

The aftermath of a flood is no picnic, and even after all damaged materials have been removed and the ground floor has been thoroughly dried and cleaned, the smell of mold and sewage can linger for weeks or even months. If your home was recently in a flood, and you’re tired of your home reeking like mold growth and black water, your local Costa Mesa, CA flood restoration team has a few odor removal tips that may be of use to you.

Get Rid of Mildew Smells in the Carpet

One of the biggest culprits for lingering odors post-flood is carpets. If you decided not to replace your carpets after sewage loss, it may be the cause of that bad smell and quite possibly for any adverse health symptoms you or your loved ones have experienced. Some things you can do to get rid of any residual debris and flood water include:

• Completely dry the affected areas and then leave your windows open to allow the room to air out.
• Place dehumidifiers throughout the affected area.
• Treat your carpet with a cleaning solution designed to kill mold growth and bacteria.
• Pour baking soda over the areas your sprayed and leave it on the treated areas for some time, preferably overnight. Vacuum it up in the morning.

If after thoroughly cleaning your carpets your home still smells like black water, clean the air.

Steps for Cleaning the Air

Cleaning the air is fairly simple and involves a few common household items.

• Cat Litter: Cat litter is designed to soak up odors, so place a little bit in each room. Change it out periodically to make sure that it absorbs as much of the residual odor as possible.
• Vinegar: Place bowls of vinegar throughout your home, and in just a few days, your home will be smelling as fresh as it was pre-flood.
• Baking Soda: In addition to using baking soda on your carpets, you can also use it to zap odors from the air.

Mold growth can really stink up your home. To get rid of that bad smell, try utilizing the tips above from your Costa Mesa, CA water damage team. Visit http://www.SERVPROcostamesa.com for more information on storm damage.

4 Tips To Prevent Frozen Pipes

1/18/2018 (Permalink)

Cold weather can cause your pipes to freeze and even burst. Frozen water puts incredible pressure on pipes and can cause them to crack, resulting in water damage when the ice thaws and water begins to seep through the cracks. Pipes located in areas of your home with little insulation, such as outdoor and attic pipes, typically have a greater risk for freezing, but it is important to monitor all pipes in your Costa Mesa, CA home for cracks during cold weather. Water line repair can be expensive, so when facing particularly cold temperatures, it is usually a good idea to use these four tips to keep from having frozen pipes.

1. Keep the thermostat the same temperature both day and night. Lowering the temperature in your home at night may help lower your electricity bill, but the change in temperature may put added pressure on your pipes. By not changing the thermostat, the water flowing through pipes is kept warmer, and you can probably avoid a frozen pipe disaster.

2. Let water drip from the faucets. Your pipes are usually at the greatest risk of freezing during sudden cold snaps. Flowing water is less likely to freeze, so letting water drip continuously from kitchen and bathroom faucets can prevent frozen pipes. Periodically running the faucets at full blast may also be a good idea.

3. Open cabinet doors. Exposing pipes to warm air helps keep them from getting too cold. Because most exposed pipes are located under kitchen and bathroom cabinets, opening the doors can help warm air circulate around the pipes.

4. If you are traveling, set the thermostat above 55°F. When you will be away from home, you probably don’t want to waste electricity warming your property. Resist the urge to set your thermostat lower than 55° F, because your water pipes still need to stay warm.

Dealing with frozen pipes in Costa Mesa, CA can be a nightmare. Using the above four tips during freezing weather can usually help you avoid expensive water line repair. Visit http://www.SERVPROcostamesa.com for more information on water damage.

Tips for Keeping Your Commercial Water Pipes From Freezing

1/18/2018 (Permalink)

Whether you own a restaurant that routinely uses water or you simply have an employee breakroom with a sink, frozen pipes can wreak havoc on your commercial property in Costa Mesa, CA. If you want to protect your pipes from freezing, keep these tips in mind.

Inspect Your Pipes

The first thing you should do to prepare your property for the winter season is to inspect the pipes and continue to do so at regular intervals. Look for signs of small leaks, worn pipes, loose areas, or levers or shutoff valves that don't seem to be in working order. Repair what you can along the way, or call in a professional to handle the job for you.

Provide Insulation

As you are inspecting and repairing pipes, you should also provide them with insulation. This is especially true for pipes that are in unheated interior spaces or that run along your building's exterior. If you purchase heat tape, you have two choices.

• Sensor tape: This heat tape senses when heat is needed and warms up on its own.
• Electric tape: This type of heat tape must be manually plugged in and unplugged depending on whether it is needed.

Alternatively, you can purchase foam or fiberglass insulators to wrap around the pipes and protect them.

Keep the Water Running and the Heat On

If you know that the weather will be below freezing during a time when your business is closed, turn all faucets on to a slow drip to keep water running through the pipes. You can turn the heat to a lower temperature, but avoid turning it completely off if you want to prevent frozen pipes. You should do the same for any property you own that is currently vacant.

By keeping these tips for winterizing your pipes in mind, you are protecting your building and your finances. The less chance there is for frozen pipes, the less likely it is that you will need to pay for water line repair.
Visit http://www.SERVPROcostamesa.com for more information on commercial water damage.

Mold Remediation Explained in 5 Simple Steps

12/7/2017 (Permalink)

Mold Remediation Explained in 5 Simple Steps

It’s one of the most common problems facing households in Costa Mesa, California today. Black mold and other fungal growths represent a frequent but solvable challenge for many homeowners, impacting property and threatening the respiratory health of residents. Getting rid of the problem means seeking out mold remediation service—but what should you expect when the professionals arrive? The process isn’t as scary as you might think.

1. Assess and Inspect

The first step in any mold cleanup plan is to size up the situation. In addition to basic visual inspection, remediation professionals will search for signs of growths within walls and other out-of-view spots.

2. Isolate and Contain

Next, it’s important to ensure existing mold does not spread any further. Expect the following actions:

Air conditioning and heating systems will be disabled to prevent spores from traveling through vents.
Placement of physical barriers around the cleanup area.
Professional technology may be employed to control the atmosphere as well, such as negative air chambers to further inhibit spore dispersal.

3. Filter and Remove

Through use of High-Efficiency Particulate Arrestance (HEPA) vacuums and other advanced filtration equipment, the air will be scrubbed of the unseen spores. This prevents them from settling later and creating new fungal growth. Any materials infested directly with green or black mold will be removed, such as carpet, sections of drywall and so on.

4. Clean and Sanitize

Your mold remediation professionals will likely move on to sanitization of possessions in the home, including clothing, furniture, textiles and other items fit for the restoration process. Moldy odors will be removed so that your belongings are returned to a usable state.

5. Repair and Restore

Finally, any necessary reconstruction can be completed to replace wall sections, carpeting or any other materials removed due to black mold growth. The remediation team should advise you on how to keep these types of issues from resurfacing in your home, ensuring that the mold cleanup process is a one-time undertaking. Visit http://www.SERVPROcostamesa.com for more information on mold.

Prepare to Deal with Water Damage After a Fire

12/7/2017 (Permalink)

Prepare to Deal with Water Damage After a Fire

When you experience a fire in your home, you no doubt expect to deal with fire damage in the aftermath. However, did you know that homeowners usually have to deal with water damage as well? It’s not something homeowners tend to think of until after the fact, but when the firefighters show up to extinguish the flames, a great deal of water comes out of that fire hose. The water gets the job done, but it doesn’t leave when the firefighters do. It absorbs into your walls, carpet and belongings, where it can cause even more harm to your home. This leaves you with a little more clean-up on your hands, but with the right tools, you can get your home back in livable condition again.

Ventilation

The key to dealing with both water and fire damage is proper ventilation. You want to dry out your home while letting smoke-and-soot-tainted air move outdoors. There are multiple ways to do this:

Opening all of your windows and doors in the affected space
Placing box fans or industrial fans in the windows
Removing furniture and other obstructions that might block air flow

Professional Help

Regardless of how many fans you have on your side, you’re going to need a little assistance from water damage professionals in Costa Mesa, California if you want to ensure your home’s getting the care it needs. Get a crew with the right tools to help you dry out carpets, walls and other parts of your home.

Mold Prevention

When a home experiences water damage, there’s always a chance for mold growth. Working with the pros can be a great way to deter the growth of mold and mildew, but you need to remain vigilant even after the fact to ensure you don’t get an infestation on your hands.

Dealing with fire damage is hard, and tackling damage caused by the fire hose on top of that is even harder. However, it’s possible when you have the right professional assistance on your side, and you know the steps to take to work towards a dryer, more livable home. Visit http://www.SERVPROcostamesa.com for more information on water and fire damage.

How To Clean Up Your Business Contents After a Flood

12/7/2017 (Permalink)

How To Clean Up Your Business Contents After a Flood

If your Costa Mesa, California business floods during a storm, you will probably have to go through a restoration process before you’re able to reopen for normal operations. Fortunately, there are restoration professionals who have the expertise and equipment to remove floodwater and repair flood damage. While you may be able to salvage, clean, and restore some parts of your building and its contents, you may have to throw away other materials, especially if they are contaminated by black water. Here is a guide to understanding the aspects of content cleaning so you can be prepared should your business need storm restoration.

Porous Materials

Water from a flood is generally considered black water because it is likely to contain dangerous pathogens and bacteria. Because of this, porous materials that become wet or saturated may need to be thrown out since it can be difficult or impossible to disinfect such materials entirely. During the content cleaning phase of your restoration process, you may have to remove and replace compromised porous materials, such as:

Carpet
Carpet padding
Drywall
Pressboard
Paneling
Insulation
Upholstered office partitions
Furniture

Generally, if permeable material has been wet for more than 48 hours and it cannot be thoroughly cleaned and dried, it should be thrown out.

Non-Porous Materials

A restoration crew may be able to save flood-damaged hard surfaces in your building by completely drying, cleaning, and sanitizing them. Smooth, non-porous materials include:

Stainless steel
Glass
Granite

Semi-porous surfaces, such as concrete and some types of tile, may have to be considered on a case-by-case basis.

Final Restoration Considerations

Along with the physical appearance of your building, your content cleaning procedures should focus on ensuring the safety and stability of your building and furnishings. Black water from a flood can be extremely dangerous, so if there is any question about whether material has been compromised, it’s usually better to remove it. Restoration professionals may use deep cleaning methods and odor control to ensure salvaged material is free of bacteria and at minimal risk for mold growth.
Visit http://www.SERVPROcostamesa.com for more information on flood damage.

Progressive Property Managment Helps to Raise Awareness for Leukemia

8/31/2016 (Permalink)

Community Progressive Property Managment Helps to Raise Awareness for Leukemia A few of the pictures of the wonderful evening.

SERVPRO of Costa Mesa is always looking for ways to help the community in a variety of ways. For us, it is never enough to just do the jobs we do to help people, but we also strive to help our communities in a number of ways. Monday night we were able to help raise awareness and be involved in a fundraiser for a charity called Light the Night. It was hosted by Progressive Property Community Management to help raise both awareness and funds to help support those with Leukemia and Lymphoma. The night itself was full of fun and laughter since it was hosted at the Irvine Improv which included a dinner and stand up comedy. We had a few of our SERVPRO of Costa Mesa crew members head over there and get involved. A huge THANK YOU to Progressive Property Community Management for their hard work in organizing the event and we look forward to being involved in future events. 

SERVPRO of Costa Mesa Employee of the Month

8/15/2016 (Permalink)

General SERVPRO of Costa Mesa Employee of the Month Mr. Ramon is always on time, helpful to staff and customers and arrives with a can-do attitude each day.

It doesn’t go without saying that all of our employees are hardworking individuals who strive daily to bring forth the best customer service in water/fire restoration and mold remediation.  In the month of July 2016 we asked our Crew Chiefs and Project Managers to put forth the name of one of our technicians who was going above and beyond the call of SERVPRO Ready.  With unanimous vote and second thought, there was a clear winner that our July Employee of the Month would be Mr. Ramon. Among the crew members the stories shared of just how far he goes to care for customers belongings and how quickly and effectively he is able to perform his work duties on the daily really made it clear that Mr. Ramon was an employee we are lucky to have. Thanks Mr. Ramon for being the hard worker you are and we hope you enjoy the special SERVPRO goodies.

Costa Mesa Multi Unit Complex Gets SERVPRO Treatment

8/10/2016 (Permalink)

Water Damage Costa Mesa Multi Unit Complex Gets SERVPRO Treatment When it rains, it pours. So let SERVPRO of Costa Mesa be your umbrella from the storm.

Recently SERVPRO of Costa Mesa responded to a water damage caused by a plumber working on a separate area of the building. The building was a multiunit apartment complex. This plumber was fixing a pipe that had burst in the slab. They had rerouted the line through the walls and had just turned the water back on, when disaster struck. Immediately after he turned the water back on a supply line under the kitchen sink burst, causing it to flood the upstairs apartment and cascaded down into the two apartments below.

The plumber, who also performs water damage restoration, tried to send their crews out and bill the owners insurance company. However, when the claim was reported SERVPRO of Costa Mesa was dispatched immediately. The restoration crew that the plumber had sent out was not capable of performing the job correctly. They gave no consideration to possible asbestos testing or abatement being needed. In addition, they did not have the correct tools to properly diagnose the extent of the water damage. They simply wanted to cut out all the dry wall in the entire unit and set up lots of equipment to dry the framing. Doing so would have displaced the families in all three affected apartments.

SERVPRO of Costa Mesa was able to help avoid an even larger disaster. We were able to dry most of the affected areas in place as well as prevented the families in the apartments from having to be moved out. This saved the insurance company and the building owner THOUSANDS of dollars in unnecessary expenses. Every day we see plumbing companies trying to start a division which does water damage restoration. Most of these companies do not have the first clue as to how to properly dry down a structure, minimize damage and prevent any further environmental exposures. They seem to think that all you have to do is set up air movers and dehumidifiers and bill the insurance company large amounts of money. So the next time you have a slide of water damage in your building, call the people who know how to get the job done right the first time and don't have dollar signs in their eyes.

Call today at 949-566-8887 or contact us online here.

Check out a list of our qualifications here.

Restoration Red Flags for Your Costa Mesa Home

8/9/2016 (Permalink)

General Restoration Red Flags for Your Costa Mesa Home Give SERVPRO of Costa Mesa a chance to help make it "Like it never even happened".

SERVPRO of Costa Mesa recently had the opportunity to go out to a job site in Newport Beach as a consultant for an insurance company. We arrived at the customer’s home to inspect the work of another restoration company that on been on site for several hours. The customer had a supply line to the toilet in the upstairs bathroom burst earlier that day. The water flooded the bathroom and a family room below. The carpet on both levels was soaking wet. The furniture was sitting on the soaking wet carpet.

 The restoration company (Service First Restoration) had not even bothered to extract the water from the carpet or move the furniture from the carpet itself. When I asked them why, the technician in charge on site stated that the extractor was too heavy for him to lift by himself.  They had sent over only one technician to the job site. I recommended to the customer to get extraction immediately. Then the story changed. The technician said he didn’t even have an extractor on his truck. He said he would use a “shop vac” to extract the water from the carpet. These "shop vacs" are cheap and inexpensive and never get the job done properly, especially for the large loss this customer was going through at this time. That should have been the first red flag for the insured. The “restoration company” didn’t even have the correct tools to correctly remove the water.

The customer also had an extensive collection of displayed fine China and figurines worth thousands of dollars each. This is where the second red flag was waved. The restoration company didn’t do contents handling. They were going to call another company to handle it for them instead of having their own employees be trained and handle it right away.

Red Flag number three came as an extension to red flag #2; the “contents company” (Alpha) that was being brought on started talking about taking all the contents off site and wanted to bill thousands of dollars to store goods that the homeowner could have stored right on site. 

After all of these red flags the customer decided she had enough and asked the other restoration company to leave. SERVPRO of Costa Mesa took over the project, started extraction of the moisture from the carpet straight away with the correct equipment.  Expertly packing the fine China and figurines and leaving them on site in the customer’s care and to the customer’s liking. We minimized the amount of damage and cost involved. Then we set up containment for drying and dust control and properly dried out the structure. Once this was complete, the restoration and repairs estimate was prepared and executed on time and on budget so as to benefit the customer entirely.

Give SERVPRO of Costa Mesa a call at (949)-566-8887 or contact us online here. SERVPRO of Laguna Beach/Dana Point will make it Like it never even happened.

What is Lurking in Your Costa Mesa Air Ducts?

8/2/2016 (Permalink)

Cleaning What is Lurking in Your Costa Mesa Air Ducts? A before & after a HVAC cleaning.

It shouldn’t come as a surprise to anyone that the ventilation system is often the biggest issue when it comes to poor unhealthy air quality. Most offices HVAC systems have been operating for long periods of time without any attention for maintenance or cleaning. This is a HUGE mistake, since dirty air ducts can circulate foul odors and spread contaminants such as mold and dust throughout the building.

  • SERVPRO of Costa Mesa provides routine inspection and cleaning services for these HVAC (Heating, Ventilation & Air Conditioning) systems you often don’t think twice about. Unlike many other duct cleaning services, we think about HVAC systems all the time and use a Portable Ventilation & Air Duct Clean System to help example ductwork. This allows us to provide a clean sweep to remove years and years of dust, grime, mold and dirt. The process itself is rather easy:
  • The process starts with using patented equipment including a roto-scraper, which will automatically adapt to any air duct shape and diameter while traveling throughout the system. It removes unwanted debris as it moves through the duct system.
  • Next, we perform a powerful push-pull air delivery and collection to transfer debris out of the air ducts and into a large 16-gallon container.
  • As air is filtered through a HEPA filtration system, roughly 99.97% of particles are cleaned from the air stream.
  • An optional process provided would be to add a sealant or coating product that can be sprayed to attack and address any foul odors or microbial concerns.
  • Finally, any filters for the ducts can be either cleaned or completely removed and replaced with new filters.

It is important to understand that SERVPRO of Costa Mesa offers this service with customers in mind for several preventative reasons. One includes the fact that during a fire these unclean air ducts give more fuel for the fire that is engulfing your home or office. With clean air ducts we can help give your home or office building a better chance at containing fire to a centralize location. So the next time you smell something uneasy in your home or office, give SERVPRO of Costa Mesa a call at (949)-566-8887 so we can schedule an air duct inspection. You can also contact us here.

To learn more about other cleaning services we offer, check out our cleaning services page here.

SERVPRO of Costa Mesa Gives Back to the Community

8/1/2016 (Permalink)

Community SERVPRO of Costa Mesa Gives Back to the Community SERVPRO of Costa Mesa, helping our community is just one part of the job.

At the start of every year SERVPRO of Costa Mesa lays in front of us a list of community services we would like to be involved in, either as sponsors, volunteers or organizers. With the year half over we have to go back and see our list and start checking some off. So far, we are happy to report that we have quite a few checked off our list:

  • Race on the Base2016 in Los Alamitos proved to be both exciting and helpful. Some of our employees were challenge to run in a 10K (6.2 miles) to help benefit the Wounded Warrior & Rock for Vets Charity projects through the Los Alamitos Air Force Base. 
  • OC Trail Runin Irvine pushed out employees even further to help raise awareness and funds to support the Irvine Ranch Conservancy. Running a total of 7.1 miles through the trails of the Irvine wild life really helped our SERVPRO of Costa Mesa employees connect with Mother Nature.
  • Continuing with the theme to pushing the limits, a few of our employees ran in the Southern California Terrain Race in Lake Elsinore. It was a 5K (3.1 miles), but it included over 15 obstacles such as rope climbing, wall jumping and getting down in the dirty mud. This community services was purely driven to help promote healthy life styles for everyone in our communities.
  • Finally coming back closer to home, SERVPRO of Costa Mesa took part in the Los Angeles City of Anaheim Angels 5K and fun Run to help benefit the Angel fund. The Angel fund included involvement with the improvement of Education, Healthcare, Art & Sciences and community related involvement for the youth in the Anaheim area.
  • After helping kids in Anaheim we went to Long Beach to do the Wrigley River Run 10K that helped raise funds for at risk youth in the Long Beach area through the Long Beach Neighborhood Foundation (LBNF).
  • Finally we recently were able to zone in on helping a community of people that is really close. The Hemophilia Walk in Los Angeles was amazing and helped to raise funds and awareness for those with various levels of Hemophilia.

We have many more community involved runs, charities and events coming up through the next couple of months, so be sure to check in on our SERVPRO team and our events here. If you would like to get involved with us feel free to contact us at 949-831-6201 or online here. We would love to be more involved with our communities in and outside the Anaheim Area. To see a few snap shots of the fun we had in helping our communities, check out our pictures here.

For Immediate Service in Costa Mesa, Call SERVPRO

7/26/2016 (Permalink)

General For Immediate Service in Costa Mesa, Call SERVPRO Fast to any size disaster, SERVPRO of Costa Mesa has your back. Call today, or any time, 949-566-8887

SERVPRO of Costa Mesa provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Costa Mesa. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (949)-566-8887

Residential Services

Whether your Costa Mesa home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

Commercial Services

There's never a convenient time for fire or Water damage to strike your Costa Mesa commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Let SERVPRO of Costa Mesa be your first call after disaster strikes.

Cleaning Up Costa Mesa Vandalism and Graffiti

7/25/2016 (Permalink)

Building Services Cleaning Up Costa Mesa Vandalism and Graffiti If you have vandalism or graffiti at you home, office or place of worship, give SERVPRO of Costa Mesa a call to help you ASAP!

Vandalism and graffiti can be very upsetting and costly. It ranges from the small teenager prank of egging a home to something more serious that could lead to bigger issues down the line, like a water line breaking from someone busting a pipe outside your home. If you need vandalism or graffiti cleanup services, give SERVPRO of Costa Mesa a call today at (949)-566-8887 or contact us here.

SERVPRO of Costa Mesa can remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services:

·General cleaning and graffiti removal

·Brick, stone, and concrete cleaning

·Odor removal and deodorization

·Debris removal

· Water damage restoration

· Fire damage restoration

· Mold damage restoration

· Contents cleaning

Let SERVPRO of Costa Mesa help you with all of your vandalism and graffiti clean up today.

Does Your Costa Mesa Home Have A Mold Problem?

7/20/2016 (Permalink)

Mold Remediation  Does Your Costa Mesa Home Have A Mold Problem? Don't let your home get this bad. Call SERVPRO of Costa Mesa right away at 949-831-6201

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 949-831-6201 or Contact us here.

Fire Statistics in America & Tips To Keep Costa Mesa Residents Safe

7/14/2016 (Permalink)

Fire Damage Fire Statistics in America & Tips To Keep Costa Mesa Residents Safe A few examples of some fires that SERVPRO of Costa Mesa was involved in helping to clean and restore.

Every year homes, churches and office buildings catch fire. The numbers of reasons are endless as to why. Whether intentional or by accident, the statics for fires in America has been increasingly higher each year. Per www.nfpa.org (National Fire Protection Agency), the statistics below show the 2014 year (2015 has to be collected) for what is at cost when a fire occurs.

In 2014, there were 1,298,000 fires reported in the United States. These fires caused 3,275 civilian deaths, 15,775 civilian injuries, and $11.6 billion in property damage.

  • 494,000 were structure fires, causing 2,860 civilian deaths, 13,425 civilian injuries, and $9.8 billion in property damage.

  • 193,500 were vehicle fires, causing 345 civilian fire deaths, 1,450 civilian fire injuries, and $1.5 billion in property damage.

  • 610,500 were outside and other fires, causing 70 civilian fire deaths, 900 civilian fire injuries, and $237 million in property damage.

    Beyond the numbers of what fire cost, the frequency in which fire occurs is listed below, also cited from www.nfpa.org.

    The 2014 U.S. fire loss clock a fire department responded to a fire every 24 seconds. One structure fire was reported every 64 seconds.

  • One home structure fire was reported every 86 seconds.

  • One civilian fire injury was reported every 33 minutes.

  • One civilian fire death occurred every 2 hours and 41 minutes.

  • One outside and other fire was reported every 52 seconds.

  • One highway vehicle fire was reported every 3 minutes 8 seconds.

    So now that we know the numbers that affect us in America, what can we do to decrease such statistics listed above? For starters, having the knowledge of how to identify the risk of potential fires will help everyone stop a fire before it starts.

  • If outdoors, keep dry brush away from camping fires or BBQs. When done, be sure to water down any flames or embers that were burning, even if they have stopped smoking. Always keeping abucket of water nearby would be wise as well.

  • Keep front lawns and bushes cut to reduce potential fire hazards. Just because California is in a drought and we are limiting water, doesn’t mean you should let the wild brown grass or bushes grown wildly.

  • Home rooftops and exterior attic vents with metal wire mesh should be checked seasonally at the very least.

  • If driving a vehicle, pull over as quickly as possible, turn off the engine, get everyone out of the car and move at least 100 feet from the vehicle. Call 911 right away.

  • If indoors, keep plants and loose cloths/curtains aware from fire places, gas stoves and candles. Any open flame is a risk for a potential fire. Have a small fire extinguisher in the kitchen, garage, and hall closet to be extra safe.

  • Make sure that those around you know how to use a fire extinguisher.

  • Have an escape plan. Whether outdoors or inside, always plan an escape route in case a fire should occur. Two story homes could be just as dangerous as an open field. Keep in mind that fires can spread quickly and are more often than not, unpredictable. Inside a home or office can spread just as quickly as being in an open field and then being surrounded by flames.

  • Know how to read if a closed door is a safe exit away from fire or if it just a barrier between you and further flames. Place a hand on the door. If it is warm or bloated, it isn’t safe. If it is cool, it is ok to go through and should be closed behind you. Every door when leaving a fire should be closed behind you if possible.

  • Keep fire alarms operational and frequently check the batteries. If an alarm goes off, leave the premises immediately. If you must exit through smoke, sty low and crawl to your nearest exit. Each room should always have two escape routes.

  • Never use elevators if you live in a high rise apartment complex or are at a hotel. Stairs will be your go to in order to leave a building. 

There will be times we won’t be able to avoid fires, accidents do happen. If that is the case, once everyone is safe, let us come help you get everything back to like it never even happened. SERVPRO has years experience in a variety of fire claims. From natural disasters involving lightening storms to electrical fires to fireworks and Christmas Trees taking over a person’s home, we have seen it all and we know how to help. Contact your local SERVPRO straight away.

Pin Hole Leaks in Costa Mesa

7/6/2016 (Permalink)

Water Damage Pin Hole Leaks in Costa Mesa One tiny hole does more damage than you could imagine. Give us a call to help at 949-566-8887

SERVPRO of Costa Mesa just finished a water damage in Laguna Niguel at the Phillips residence. This is the 8th time this family has had a water leak caused by a pinhole in a copper pipe. If you live in south Orange County you are probably all to familiar with this scenario. Even if your fortunate enough to to have not had this happen to you, someone you probably know, a friend, a neighbor or colleague has had a pin hole leak in their home. These little leaks that often go unnoticed have caused millions in damages to home owners in the South Orange County area. So much damage in fact that homeowners, homeowners associations and builders have sued the water district in an effort to re-coupe their losses. They alleged that the water district knew about the corrosive nature of the chloramines used to disinfect the water.  In 2015 a just tossed out the class action lawsuit. "The judge ruled that the districts can’t be sued because they’re following state and federal standards for safe drinking water" (Refer to this article

http://m.ocregister.com/articles/water-675410-homeowners-leaks.html). To add insult to injury, homeowners insurance companies are choosing not to insure homes that have had multiple water leaks. Labeling these homes as high risk, even non-renewing current policy holders. If they do insure these homes they are excluding water damage on the policy for the first 5 years and sometimes requiring proof that a re-pipe or epoxy coating of the copper pipes has been completed. In addition the cost of insuring these homes has gone up. According to some insurance agents 5 times the normal premiums. And just when you thought it couldn't get any worse, even the real estate market is feeling the strain. The added expense of insuring a high risk home has caused many buyers to walk away from a purchase.  So what's the solution? Be an the look out! Performing a weekly or bi-weekly walk thru of your home can help you to catch leaks before they cause to much damage. Be sure to look in those hard to see closets and walk behind the sofa and furniture. Look for bubbling of the paint above the baseboard line. Or discoloration to the flooring or walls. If you think that you may have suffered a pin hole leak in your home call SERVPRO of Costa Mesa right away for a free inspection. Turn off the water to your home when on vacation or even when your not home  during the day. If you have had multiple leaks look into getting your home re-piped or epoxy coated to prevent future pin hole leaks. For further reading, feel free to check out our Water Information Page here or check out our credentials for solving these matters here.

Creating Happy Customers in Our Costa Mesa Community

6/22/2016 (Permalink)

Community Creating Happy Customers in Our Costa Mesa Community A visit to our SERVPRO corporate headquarters gave us education and inspiration.

Just recently a few managers in our office had the opportunity to travel back to the SERVPRO corporate for a five day long training course. We were warmly welcomed and made to feel at home very quickly. It was easy to see the amount of time and energy that went into the numerous presentation and workshops that we attended. There is a reason why SERVPRO has become the number one water damage restoration company in the nation and continues to further distance themselves from the competition.

It is because the purpose of SERVPRO corporate, and the over 1,700 franchises, has remained the same year after year, "happy customers", It's a message that the franchises do not take lightly. Sure, we were reminded of the importance of building the brand and being professional. We were kept up to date on technical advancements and the newly revised IICRC S500 standard for Water Damage. We were given advice on how to properly staff and grow our business. But at the end of the day all of that information was for the sole purpose of creating a happy customer. Although each franchise is independently owned and operated, I truly believe that most of the franchise owners have the sole purpose of creating happy customers.

It's easy to get caught up in the day to day operations and employee drama that exists in every workplace, but our customers rely on us to make a disaster better, not add to the stress of it all and make it worse. To take the damage of a fire, sewage backup, water loss or mold situation and make it better, to make it "Like it never even happened", that is what our goal is at the start and end of each job. After a hard day of cleaning soot from walls, extracting water from carpet or removing sewage from a flooded crawlspace, all of us here at SERVPRO take pride in the true purpose of our company...creating happy customers.

If you don't want to take our word for it, feel free to check out the words from our some of our previous happy customers here.

Or there is always the voice of yelp that will help you hear just how well we treat our customers.

Call us today-949-831-6201

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Commercial Water Damage Events Present Unique Challenges in Costa Mesa

6/14/2016 (Permalink)

Commercial Commercial Water Damage Events Present Unique Challenges in Costa Mesa SERVPRO of Costa Mesa is ready for any disaster on any size loss.

Flooding and water damage events at Costa Mesa commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Costa Mesa

SERVPRO of Costa Mesa specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our SERVPRO working crew here.

See a list of our qualifications here.

Or give us a call anytime, day or night, 24/7/365 at 949-566-8887. Se Habla Espanol

Be careful! Without proper training, you could be spreading mold throughout your Costa Mesa Home.

5/18/2016 (Permalink)

Mold Remediation Be careful! Without proper training, you could be spreading mold throughout your Costa Mesa Home. Call us from start to finish and we can help make it Like It Never Even Happened.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home. This will lead to bigger health risks than if you just left it as is.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Costa Mesa for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Costa Mesa specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely. We have the years of expereince, the continuing educaitonal courses and the technology to ensure that there is the least risk possible.

If You See Signs of Mold, Call Us Today – 949-566-8887

For further mold information: Mold Services

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Costa Mesa 24 Hour Emergency Water Damage Service

5/5/2016 (Permalink)

Water Damage Costa Mesa 24 Hour Emergency Water Damage Service SERVPRO of Costa Mesa provides 24 hour fire and water damage restoration service in Costa Mesa and the surrounding areas.

SERVPRO of Costa Mesa is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 949-566-8887

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Costa Mesa has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Costa Mesa

SERVPRO of Costa Mesa specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew!

Check Out Our Certificiations!

DIY Water Damage Restoration & Why It's A Bad Idea

4/7/2016 (Permalink)

Water Damage DIY Water Damage Restoration & Why It's A Bad Idea We maintain all drying equipment and have the latest in technology for any water damage job.

Nowadays more and more people are becoming do-it-yourselfers. It seems that everyone with an Internet connection is on YouTube trying to figure out how they can save money by performing services themselves. 

While that is a excellent idea when you have to hook up a home theater system or mount a TV to the wall, attempting to perform your own water damage mitigation drying or mold remediation it's definitely not something that should be attempted on your own. Sure you can rent dehumidifiers and fans, maybe even air filtration equipment, but the consequences for not performing mitigation for the candy bar outweigh the cons. SERVPRO recently arrived to a project in which the homeowner had rented a few dehumidifiers from Home Depot to attempt to dry out his home from a major plus size water damage. While we applaud his efforts, he did not have the proper training, knowledge and or tools to successfully perform this work. In fact when we tested the dehumidifiers that he had rented from the Home Depot only one of them was actually working. The other two were not removing any moisture from the air. In fact they were actually putting moisture back into the air. This doesn't help drying in the least bit and ended up causing more harm and money than the homeowner had anticipated. 

Next time you get a new appliance, YouTube a DIY video, but the next time you experience water damage in your home or office, give the SERVPRO professionals a call. We'll help make it Like It Never Even Happened.

Top 5 Reasons Water Damage Restoration Claims are Denied in Orange County

2/26/2016 (Permalink)

Water Damage Top 5 Reasons Water Damage Restoration Claims are Denied in Orange County Just one example of water damage in a home. A sewage backup in a Costa Mesa Home on the right and a lower level flood from a pipe burst above.

The following is a list of the most common causes for denial that we encounter here in southern california.

1Long term damage. Most homeowners policies will cover a sudden and accidental escape of water. This can be caused by a pin hole leak in a pipe. A sink or toilet that over flows due to a stoppage in the drain or bowl. A toilet supply hose that bursts. Hot water heater that bursts. Cast iron or ABS drain line crack and other similar sudden accidental escapes of water. However, most people do not know that a small drip under the dishwasher or a leaking angle stop valve that causes damage over a long period of time is not covered by most homeowners insurance policies. These types of leaks are the most damaging because they go unnoticed for long periods of time until suddenly someone notices a musty odor, or some mold like staining. At which point its to late. The damage has been done and there is no insurance coverage. This type of denial happens more often than any of the others combined. So make it a regular routine to check those angle stops and supply lines for leaks, drips or corrosion of the pipes. After all an ounce of prevention is worth a pound of cure!

2. Late reportingThis goes hand in hand with long-term damage. The longer you wait to turn in a claim the more the water is eating away at the building materials and finishes of your home. Most insurance policies require that a homeowner mitigate (fancy word for try to minimize) their damages. Which means if you have wet flooring or cabinetry and decide to just wipe up the water that you can see with a towel and assume everything will be fine you may lose out on potential coverage. Water Damage can cause mold growth, wood rot and other microbial amplification. Some of the additional policy coverage for mold and bacteria amplification could no longer be available to you if you decide to wait!

3Ground or Rising water. Typically homeowners insurance does not cover flooding or ground water issues. Flooding would be caused by water outside the home steadily rising until it reaches a level high enough to enter your home. This may be caused by heavy rain fall, improper drainage or ground water issues such as a spring under the home or a neighbors over watering. Sometimes leaves get lodged in the drainage system during the fall then the heavy rains cause the water to back up into areas it shouldn’t.

4Construction DefectsYour homeowners insurance may not cover the shoddy work performed by your discount handyman. Often time in an effort to save costs on showers, plumbing fixture installations, roofing and other problems. Homeowners may select to use a handyman or a friend of the family. Everything may appear fine and even look great until you find out its leaking water or wasn’t constructed properly in the first place. This can be a difficult situation. Always use licensed, insured and bonded contractors to perform work on your home. If you think hiring a professional is expensive, try hiring an amateur.

5. No resulting damageThis sound silly right? Why would anyone report a water damage claim if they didn’t have any damage in the first place? Here in California majority of homes are a slab on grade type construction. Which means the ground (dirt) is graded, the plumbing is laid in the ground and then a concrete slab is laid right over the top of the grading (generally speaking). One of those pipes may spring a leak under the home causing water to escape under the home. Sometimes these are detected by the homeowner or occupant because of loss of water pressure or a hissing noise coming from the wall or floor. Sometimes the occupant may notice hot flooring or tile, in the case of a hot water pipe leak. The water however just dissipates into the ground, not affecting any of the building materials. When the homeowner finds out how much it is going to cost to reroute the under ground plumbing, or even jack hammer into the flooring and concrete to access and fix the leak, a call is made to the insurance company to cover those cost. In certain situations those costs may be covered. However, in order for those costs to be covered resulting damage must have occurred. What does this mean? It means that the water that escaped must have affected one or more of the building materials. (i.e. Flooring, Drywall, Framing, Cabinetry, baseboard etc.) If none of those materials are affected, then the claim may be denied.

If you have any questions regarding these situation or would like and estimate for the cost of restoring you water damaged home please do not hesitate to contact SERVPRO, where we can help guide you through the process from start to finish.

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